Ratings based on 279 Verified Reviews

4.6 out of 5
93% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

excellent

Posted Sep 4, 2017
Pros: the space of the room, the convinient beds, the location, the environment
well located, well run, very friendly stuff, convinient room, well fits its rate
Comment from Hotel Management
Sep 8, 2017 by Lydia, Hotel Management
Dear Moshe, It is great to hear that you enjoyed your time here at Grand Hotel Karel V. We appreciate your feedback and I have passed your lovely comments along to my colleagues. Thank you for staying with us and it would be our pleasure to welcome you back again.
5 out of 5
Recommended
for Couples
by A verified traveler from Norwich UK

Perfect hotel in a perfect city

Posted Jul 24, 2017
Pros: All staff friendly and helpful
Cons: Would like Australian wine on the menu, could not see one?
We upgraded to deluxe, which was still reasonable compared to UK Room was huge with sitting area, fridge, huge bathroom with long bath and separate shower All staff had perfect English and amazing sense of humour
Comment from Hotel Management
Jul 25, 2017 by Lydia, Hotel Management
Dear Nicholas, Thank you for taking your time to leave us this great review and for choosing our hotel. It is great that you enjoyed your time here and I will be sure to pass your lovely comments about our staff along. We are always rotating our wine list but I will be sure to suggest an Austrailian wine to the kitchen. Thank you again and we hope to have you stay with us in the future. Kind Regards, Lydia Bowman Grand Hotel Karel V
5 out of 5
Recommended
for Everyone
by A verified traveler from Leeds

Peaceful and beautiful city centre retreat

Posted Jul 17, 2017
Pros: Room size, extras, peace, service. Being in the city centre but feeling like you are in the country.
Location: It is a very easy walk to the station, right in the city centre with all the shops, facilities and activities one would expect from a European capital
We thoroughly enjoyed our stay of 6 nights. Our room was a good size, the facilities excellent, the pool & spa small but lovely, the breakfast on the expensive side but excellent quality and good value. The grounds are delightful and the staff most helpful.
Comment from Hotel Management
Jul 21, 2017 by Lydia, Hotel Management
Dear Liza, Thank you for your in depth review of your stay with us. It is always great getting honest feedback from our guests as we are always working to improve our hotel. We are very happy to hear that you enjoyed our quiet location and your overall stay. We hope to see you back again soon. Kind Regards, Lydia Bowman
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 16, 2017
Very comfortable, large room with great bathroom and beautiful view out to the gardens. We loved the location--just off center--away from the commotion of the city center.
Comment from Hotel Management
Jul 21, 2017 by Lydia, Hotel Management
Dear Anonymous, It is great to hear that you enjoyed your large room with a view onto our inner gardens and our quiet location. Thank you for your review and we hope to welcome you back again. Kind Regards, Lydia Bowman Grand Hotel Karel V
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Jul 7, 2017
Excellent hotel with v friendly staff. Room first rate and very well appointed
Comment from Hotel Management
Jul 20, 2017 by Lydia, Hotel Management
Dear Anonymous, Our staff do their best to make everyone feel welcome and it is great when this is appreciated. We are happy that you enjoyed your stay and thank you for choosing our hotel. Kind Regards, Lydia Bowman Grand Hotel Karel V
5 out of 5
Recommended
for Everyone
by A verified traveler from Merseyside, UK

Super Hotel for a short stay in Utrecht.

Posted Jun 9, 2017
Pros: The situation; the ambience; the luxury; the staff.
Cons: Remove the gravel - it is hard to pull luggage across!
Location: Very close to the centre of Utrecht - ideal for use as a base to explore the area.
Staff at Reception were very helpful; the room was luxurious, clean and in good order. Milk with the tea would have been helpful in the room - an English habit! The room was very well serviced during our stay. Would recommend this hotel to one and all!
Comment from Hotel Management
Jun 16, 2017 by Grand Hotel Karel V, Hotel Management
Thank you for your kind reply. Good to hear you enjoyed your stay. We can understand your comments about the gravel. We would love to help you with your luggage next visit. All part of the service. Kind regards
5 out of 5
by David

Breakfast can be had cheaper nearby!

Posted Jun 8, 2017 on Hotels
Lovely hotel in ideal location for station and city centre
Comment from Hotel Management
Jul 20, 2017
Dear David, We are happy to hear that you enjoyed our central location and your stay with us. It would be our pleasure to welcome you back. Kind Regards, Lydia Bowman Grand Hotel Karel V
5 out of 5
by Yi

Best hotel to stay in Utrecht

Posted Jun 5, 2017 on Hotels
All are perfect, we will come back definitely!
Comment from Hotel Management
Jun 16, 2017
Looking forward to welcome you again. Have a nice day.
5 out of 5
by Abdullah

Posted Jun 2, 2017 on Hotels
Comment from Hotel Management
Jul 20, 2017
Dear Abdullah, Thank you for your five star review and for staying with us. We are happy to hear that you enjoyed your stay. Kind Regards, Lydia Bowman Grand Hotel Karel V
5 out of 5
Recommended
for Everyone
by A verified traveler from East midlands

Beautiful hotel

Posted Jun 1, 2017
Beautiful hotel and grounds, it feels very relaxing and peaceful sitting in the courtyard. The staff are all so friendly, rooms were spotless, beds comfortable and everything perfect including the champagne at breakfast! Would stay again
Comment from Hotel Management
Jul 20, 2017 by Lydia, Hotel Management
Dear Laura, Thank you for all the lovely comments about our hotel. It is great to hear that you enjoyed your time here. It would be our pleasure to have you come back again. Kind Regards, Lydia Bowman Grand Hotel Karel V