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Reviews of Kasteel Kerckebosch

4 out of 5
Kasteel Kerckebosch
Arnhemse Bovenweg 31, Zeist

Reviews

8.6

Excellent

Rating 10 - Excellent. 44 out of 100 reviews" "
Rating 8 - Good. 45 out of 100 reviews" "
Rating 6 - Okay. 7 out of 100 reviews" "
Rating 4 - Poor. 4 out of 100 reviews" "
Rating 2 - Terrible. 0 out of 100 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Marcel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Harstikke leuk hotel/kasteeltje
Stayed 1 night in Feb 2024
Response from Marissa - Kasteel Kerckebosch on Mar 22, 2024
Beste Marcel, Hartelijk dank voor uw beoordeling, wij kijken ernaar uit jullie opnieuw te verwelkomen!Met vriendelijke groet,

10/10 Excellent

Douw

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful castle surrounded by forest with ample hiking

6/10 Okay

Michelle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
O
Stayed 1 night in May 2023

8/10 Good

Adriana

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Overrated but nice
Lovely building externally and the bar and restaurant area but the room was a let down. Bathroom was very dated and bed not exactly comfortable.
Stayed 1 night in Apr 2023

8/10 Good

Guido

Stayed 1 night in Feb 2023

10/10 Excellent

Avery

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was lovely and the hotel was gorgeous. It was incredibly dog friendly and the staff made me feel comfortable with my two dogs and even found a place for me to sit with them for breakfast and gave them bones. I was surprised at how large the balcony was for the Garden Suite. The jacuzzi tub was huge as well. The surrounding area is wooden and beautiful but not too far away from restaurants.
Stayed 2 nights in Oct 2022

8/10 Good

YOKA

Traveled with partner
Liked: Staff & service
No elevator and dragging two heavy suitcases to the second floor is a reason not to come back to this hotel.
Stayed 2 nights in Sep 2022

10/10 Excellent

Erwin, walnut

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay here it was a good base to explore the Utrecht region on bikes. The local area has all the services that you will need if you are on a bike tour and it's a great location to use as a basis to explore the region.
Stayed 2 nights in Jul 2022

10/10 Excellent

MJM

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
A real find
A characterful gem of a hotel with an excellent restaurant and attentive staff hidden among attractive woodlands. A real find in my opinion.
Stayed 1 night in Jun 2022

10/10 Excellent

Magnus

Stayed 2 nights in Apr 2022

8/10 Good

Jasen

Stayed 3 nights in Jul 2020

8/10 Good

Alexander

Liked: Staff & service, property conditions & facilities, room comfort
staycation
Hotel was a great location. Room was occupied before us by a smoker who had smoked in the room. Hotel notified us and it was ok. Restaurant was nice and the terrace great for evening drinks. Breakfast was a little lacking.
Stayed 2 nights in Jun 2020
Response from Shirley Neuvel on Jul 1, 2020
Dear Alexander, First of all, I would like to thank you that you were willing to take the time to provide us with feedback. We are glad to hear that you enjoyed your stay and the way we are communicating with our guests. Unfortunate to hear that the breakfast did not meet your expectations. Due to the corona crisis, we were forced to take a step back in the way we serve our breakfast. For that, we offer our sincere apoligies. We hope that the policies regarding the corona crisis are going to change soon. Furthermore, we hope to be able to welcome you again in the near future, without any restrictions. Kind regards, Shirley Neuvel Supervisor Front Office Kasteel Kerckebosch

10/10 Excellent

Yoka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Much better second time around....
Our second stay and beter than the first time a year ago. Nice large, modern room with a coffeemachine this time. Bisteria restaurant is excellent for breakfast, lunch and dinner. Lacking; a safe and a small fridge in room
Stayed 4 nights in Jan 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Property conditions & facilities
This facility at the time we visited is geared towards corporate away day events and as a result we often felt as if we were being "fit" in for service. At one point my husband was refused service by the bartender because he was too busy serving a group of outside company employees. While the management were responsive to some other gaffs we experienced (the fact the restaurant was closed for our whole visit and was the main draw to going there) I think they need to try and find the balance between different types of guests.
Stayed 4 nights in Sep 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Good Points - Convenient Location close to A12 Motorway, Easy to Access. Not So Good - Staff service in restaurant quite poor, not very attentive and allow breakfast buffet items to run out often. Many rooms only have showers.
Stayed 3 nights in Sep 2019

8/10 Good

Anne

Liked: Cleanliness, staff & service
For the price it was not that great,an experience
Bathroom was not good, stayed in tower room. Three steps down in bathroom floor hand shower, could not stand up in bath very dated, comfy bed. Staff were helpful. Restaurant was nice. Needs some upgrading
Stayed 2 nights in Aug 2019
Response from Edwin van der Laag on Sep 14, 2019
Dear Anne, First of all, thank you very much for your feedback. It is great to hear that you liked the restaurant. It is correct that the hotel rooms could use an upgrade, we are planning this for the start of 2020. I will share the loving words about the staff with them. I hope to welcome you again in Kasteel Kerckebosch. Kind regards, Edwin van der Laag

10/10 Excellent

Dirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Very peaceful location, comfortable rooms, friendly staff
Stayed 1 night in Jun 2019
Response from Edwin van der Laag on Jul 1, 2019
Dear Dirk, Thank you for your feedback. It is really nice te hear that you liked the location and staff. Looking forward welcoming you again in Kasteel Kerckebosch. Kind regards, Edwin van der Laag Duty manager

10/10 Excellent

DickB, Denver CO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very unique and cosy experience with great staff and great food. Spacious room
Stayed 1 night in Jun 2019

8/10 Good

Marius

Liked: Cleanliness, room comfort
Disliked: Staff & service
Beware of the invoice!!
The hotel is very nice and located in a great spot. However, BE VERY CAREFUL WITH THE BILL. These folks try and retry to overcharge you in every possible way. We had prepaid our entire 7-day stay and had taken the (heavily overpriced) breakfast only once. Yet, when we checked out, we were presented with a bill of almost 300 dollars, representing the cost of breakfast for the entire period, as well as a restaurant bill that had wrongly been assigned to our room. We complained about this, the staff apologized and gave us a final invoice on which only the one breakfast was listed (about 40 dollars). However, when I checked the next day, the phony amount of about 300 dollars mentioned above had been charged to my credit card AFTER they had given me the final invoice. This necessitated several additional phone calls and a lot of agony. We won't use that hotel any more.
Stayed 6 nights in May 2019
Response from Edwin van der Laag on May 29, 2019
Dear Marius, First of all I would like to make apologizes for all the mistakes that have been made. We were not trying to overcharge you, but unfortunately a couple of mistakes were made by an intern.Due to circumstances he was standing on his own. The amount which has been overcharged is refunded. It is nice to hear that you liked the hotel and location. Kind regards, Edwin van der Laag

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Fabulous place and service
Fabulous place and service, I will come back any time.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Lovely setting and building, room comfortable and clean, enjoyed the stay
Stayed 1 night in Mar 2019

4/10 Poor

June

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom was just terrible and the bedroom was very cramped. The hotel offers good dining, and that’s about it.
Stayed 1 night in Jan 2019

8/10 Good

Brad, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, quiet ideal location.
Stayed 1 night in May 2018

6/10 Okay

Eliena

Liked: Staff & service
Nice bar area but tired bedrooms. Noisey at rear.
The public area of this hotel is lovely. The bar and restaurant decor is old world. It is part of a castle. And we enjoyed sitting in the bar area in the evening however the bedroom was tired and in need of updating and an alarm clock was certainly not needed as workmen started with their hammers and drills right outside our window at 7am. I looked out our window and found a workman bending over only 18 inches away with his drill. I mentioned this rather rude awakening to the receptionist when we checked out and she laughed and said the she forgets the men are working at the rear of the hotel as she can’t hear them in the foyer!!! Well we certainly could. So don’t go there till the extension is finished.
Stayed 1 night in May 2018

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay, friendly stuff, beautiful hotel
We booked two rooms, one for parents, one for us with our little baby. The stuff there are very friendly. They helped us to change a room to a super King room. The location of the hotel is very nice, rooms are very clean and cosy. The castle hotel is more than 100 years old, but the inside is nicely maintained. You could sit next to the chimney and enjoy some drink (They also have their own wine and beer) The only disappointment is the breakfast.There were very limited options, especially the warm food, which only had eggs and bacon. Another thing about our room was, I expect very peaceful stay, but outside the window, there was some fan noisy the 24 hours. Sound insulation of rooms need to be improved.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel!
This is a lovely hotel. Stayed here for 1 night whilst on a business trip. The hotel is an impressive building, the rooms are clean and comfortable, the bar is amazing and the restaurant was nice too. Would definitely stay again.
Stayed 1 night in Jul 2017

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel.
The hotel is lovely. I had a very nice glass of wine by the fireplace in the very comfy lounge. The bed was comfy, the room was quiet, the bathtub was large, and breakfast was really good.

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in spectacular building
This spectacular historic building was inviting and warm and welcoming on a cold November evening. The bar area was wonderful and we enjoyed a relaxing drink in front of a warm fire after a long exhausting drive. The room was equally warm and comfortable.

8/10 Good

Johannes, Cambridge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good food, good sleeps, great surroundings.
Good food, good sleeps, great surroundings.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A traveller
Great environment, too far from Utrecht for business stay

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old castle, boutique-ish interior, fantastic food.
Stayed for 1 night business trip. Lovely setting in old castle/church building. There are 2 restaurants, I went in the new bistro, food was excellent as was breakfast, not expensive, incredible value, great staff. Would go back for a non business visit too.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel near Utrecht.
We greatly enjoyed the 'castle atmosphere' and the family-friendly bistro dinner. The rooms were immaculate.

10/10 Excellent

Mark, Woking, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location / service / rooms
It was only one night with my children, but we really enjoyed it. The building is beautiful and the service and rooms are great. Recommended!! I will go back for sure.

8/10 Good

Jim, Fort Collins

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff and service
Overall, the stay was excellent. The restaurant is top notch, the staff friendly. The location is extremely quiet. By the time you add in all the extras, it's a little pricey. The breakfast is not included and wonderful - but fairly expensive add on. They charged me each time I used the telephone - even to make toll free calls. And, internet was an extra charge as well. The restaurant is located set back in a park-like setting so I was able to keep the windows open, which is good, because they have no air conditioning or environmental controls in the room. At least a fan would have been nice for someone unaccustomed to the humidity. It's a fairly easy hike (15 minutes) to the train station once you get oriented.

8/10 Good

Ramon, Raleigh, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay here during weddings!
This was my second time back to this hotel. Our first experience was out of this world - the best hotel we ever stayed in. However during my second time back, two weddings were scheduled at this hotel during my stay. The hotel guests were bumped from the bar and the dining room, to accomodate these wedding party guests. Noise polution was also considerable until the early hours of the morning. Aside from this "bad" experience I would recommend this hotel any other time.

8/10 Good

Anita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Een warm onthaal, vriendelijk personeel .prima schone kamer, en een goed bed, maakten het verblijf zeer aangenaam.
Stayed 2 nights in Mar 2024
Response from Marissa - Kasteel Kerckebosch on Apr 11, 2024
Beste Anita, Dank voor uw mooie review! Wij hopen u in de toekomst weer opnieuw bij ons te mogen ontvangen.Hartelijke groet, Marissa

10/10 Excellent

Silly

Stayed 1 night in Mar 2024
Response from Marissa - Kasteel Kerckebosch on Apr 2, 2024
Dear Silly,Thank you for your nice review, how wonderful that you enjoyed your visit to our castle so much!We hope to welcome you again soon.Sincerely,Marissa

10/10 Excellent

Cristina

Stayed 1 night in Aug 2023

10/10 Excellent

Lea

Liked: Cleanliness, staff & service, property conditions & facilities
Alles perfect. Geen verbeteringen aan te merken.
Stayed 2 nights in Jul 2023

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
I will definitely recommend it!!!
Stayed 3 nights in Jul 2023

10/10 Excellent

laurie

Stayed 1 night in Apr 2023

10/10 Excellent

Dorothee

Stayed 1 night in Apr 2023

10/10 Excellent

Arjan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Bent Nørskov

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
God oplevelse
Restauranten var ekstraordinær fantastisk. Jeg havde udfordringer med wifi.
Stayed 1 night in Jan 2023

8/10 Good

Jan

Stayed 1 night in Sep 2022

8/10 Good

Katrien

Traveled with group, Business traveler
Liked: Cleanliness, staff & service
Vasttapijt ruikt wat muf in de kamer. Is aan vervanging toe ...
Stayed 1 night in Sep 2022

8/10 Good

Stefanie

Stayed 1 night in Aug 2022

8/10 Good

Robbert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mooi gebouw. Goed eten
Stayed 1 night in Aug 2022

8/10 Good

Dieter

Liked: Staff & service, property conditions & facilities
Sehr freundliches und hilfsbereites Personal. Matratzen zu weich.
Stayed 2 nights in Jul 2022