Standard Room, View | View from room

Reviews of NH Centre Utrecht

3 out of 5
NH Centre Utrecht
Janskerkhof 10, Utrecht

Reviews

8.2

Very Good

Rating 10 - Excellent. 179 out of 562 reviews" "
Rating 8 - Good. 264 out of 562 reviews" "
Rating 6 - Okay. 89 out of 562 reviews" "
Rating 4 - Poor. 25 out of 562 reviews" "
Rating 2 - Terrible. 5 out of 562 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Arno

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from NH Centre Utrecht on Feb 13, 2024
Beste Arno,Bedankt voor het delen van uw ervaring over NH Centre Utrecht op deze website.Wij hopen u in de nabije toekomst weer te mogen verwelkomen!Met vriendelijke groet,Team NH Centre Utrecht

6/10 Okay

Ben

Business traveler
Liked: Staff & service
The hotel is in a good location, and the price was reasonable. However, on arrival, i was told the lift didn't work (not a big deal), the room was half the size advertised (certainly not 25sq m, more like 10 to 12), and the bathroom smelt of drains. Only staying one night so didnt kick up a fuss, but i wouldn't return.
Stayed 1 night in Jan 2024
Response from Pita on Feb 6, 2024
Dear Ben,Thank you for leaving us a review. We are glad that you liked our location and the price. We are sorry to hear that the room did not compare with the advertisement. We will do the best we can to change this. Hopefully we will see you another time.

6/10 Okay

Louise

Stayed 3 nights in Jan 2024
Response from Team NH Centre Utrecht on Feb 6, 2024
Dear Louise,Thank for for your review. We hope you had a good stay with us. It would be an honor to welcome you back at NH Centre Utrecht.With kind regards,Team NH Centre Utrecht

6/10 Okay

Javier

Traveled with family
Liked: Cleanliness
Affordable, and ok location
It's a cute hotel, I like the location, very centric and in a nice area, some side of the hotel has nice views but other sides have ugly views. The layout (hallways, doors, lobby) is a bit strange, but not a big deal in my opinion, what is a big deal is the noise from downstairs, they didn't take care of this issue, thin glass on windows, not sealed, etc. There is a restaurant (not sure what business) nearby, and the employees were making a lot of noise, we struggled until 2 am, I get it, they are just working but I would assume that the hotel would take care of these types of issues with thicker glass on windows or soundproof, two tough nights.
Stayed 2 nights in Dec 2023
Response from Pita on Feb 6, 2024
Dear Javier,Thank you for telling us about your stay. We are glad that you liked the location an the area. We are so sorry that the noise kept you awake. We will take your comment with us and do the best we will do the best we can to improve this. We hope you will come again and we can make your stay better.

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Team NH Centre Utrecht on Feb 8, 2024
Dear Ms. Kelly, First of all, I would like to thank you for sharing your experience on this website. What a delightful review! I am pleased to read that you enjoyed your time in NH Utrecht and that we have been able to assist in making it special! I will be sure to share them with the team! The next time you will be in Utrecht, we truly hope that you will stay with us again! With kind regards, NH Center Team

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Team NH Centre Utrecht on Feb 8, 2024
Dear Mr. Richard, First of all, I would like to thank you for sharing your experience on this website. What a delightful review! I am pleased to read that you enjoyed your time in NH Utrecht and that we have been able to assist in making it special! I will be sure to share them with the team! The next time you will be in Utrecht, we truly hope that you will stay with us again! With kind regards, NH Center Team

10/10 Excellent

Nelly

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Team NH Centre Utrecht on Feb 8, 2024
Dear Mr./Ms. Nelly, First of all, I would like to thank you for sharing your experience on this website. What a delightful review! I am pleased to read that you enjoyed your time in NH Utrecht and that we have been able to assist in making it special! I will be sure to share them with the team! The next time you will be in Utrecht, we truly hope that you will stay with us again! With kind regards, NH Center Team

6/10 Okay

Sadia

Stayed 2 nights in Dec 2023
Response from Team NH Centre Utrecht on Feb 8, 2024
Dear Mr./Ms. Sadia, First of all, I would like to thank you for sharing your experience on this website. What a delightful review! I am pleased to read that you enjoyed your time in NH Utrecht and that we have been able to assist in making it special! I will be sure to share them with the team! The next time you will be in Utrecht, we truly hope that you will stay with us again! With kind regards, NH Center Team

10/10 Excellent

Raymand

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Team NH Centre Utrecht on Dec 5, 2023
Dear guest, Thank you for share your experience with us. We are glad to know that you enjoyed your stay. We look forward to welcoming soon again. Kind regards,

8/10 Good

Justine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was easily walkable from the station. Close to lovely historic area and restaurants. Our room was well maintained and clean but quite small. The view from our room was terrible, all we could see was an air conditioning outlet and a wall. No view of the area
Stayed 3 nights in Nov 2023
Response from Team NH Centre Utrecht on Nov 18, 2023
Dear guest, thank you for share your experience in our stay. We are glad that you enjoyed and I apologize for the inconvenience about the view. We look forward to welcoming soon again and offer you a better experience.

4/10 Poor

Alex

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Team NH Centre Utrecht on Nov 18, 2023
Dear guest, thank you for share your experience in our stay. We are glad that you enjoyed and I apologize for any inconvenience. We look forward to welcoming soon again and offer you a better experience.

4/10 Poor

Savvas

Business traveler
Disliked: Cleanliness, room comfort
Stayed 1 night in Nov 2023
Response from Team NH Centre Utrecht on Nov 18, 2023
Dear guest, thank you for share your experience in our stay. We are glad that you enjoyed and I apologize for any inconvenience. We look forward to welcoming soon again and offer you a better experience.

8/10 Good

Lisa

Business traveler
Liked: Amenities
Disliked: Cleanliness
My room had a terrible smell of sewage all during my stay. I had to buy room deodorizer, which didn't work; then toilet sanitizer and odor control. Finally I bought bleach to pour down the sink and shower drains every day, which did work, but I had to do it everyday, twice a day. Location is fantastic, hotel is good, staff are good; but sanitation needs to be addressed.
Stayed 5 nights in Oct 2023
Response from Jennifer NH Centre Utrecht on Oct 24, 2023
Dear Mrs Fusillo, We are thankful that you took the time to rate your experience on this website! Thank you for mentioning that the location is fantastic, the hotel is good and the staff are also good.Unfortunately, it also has come to our attention that our score could have been better. My sincerest apologies for the inconvenience you have experienced. We constantly aim to provide our guests with the finest of facilities and services and we very much regret that we did not completely meet your expectations. Could you please contact us at y.schnabel@nh-hotels.com and tell us in more detail what happened? We hope you will give us another chance to change your experience with our hotel in the future! With kind regards, Jennifer NH Centre Utrecht

8/10 Good

Diana

Business traveler
Liked: Cleanliness, staff & service
Very comfy bed. Helpful staff but had to ask for room to be cleaned. Had choice of free drinks or room service! Heating was very erratic so either cold or woke uke up baking hot. Very central to old town. Rooms quiet with some noise and under door light spill from corridor. No food, no breakfast, no cafe nor restaurant available. Loads of places to eat nearby and excellent coffeemachine in room. Great power shower.
Stayed 3 nights in Oct 2023
Response from Team NH Centre Utrecht on Oct 20, 2023
Dear guest, Thank you for share your experience with us. We are glad that you enjoyed your stay and your compliment with be shared with all the staff. We look forward to welcoming you again soon.

6/10 Okay

David

Business traveler
Liked: Cleanliness
It was ok
Stayed 2 nights in Sep 2023
Response from Team NH Centre Utrecht on Oct 17, 2023
Dear guest, Thank you for share your experience with us. We are glad that you enjoyed your stay and we your review will be shared with all staff. We look forward to welcoming you soon again. King Regards,

10/10 Excellent

Bob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2023
Response from Team NH Centre Utrecht on Oct 17, 2023
Dear guest, Thank you for share your experience with us. We are glad that you enjoyed your stay and we your review will be shared with all staff. We look forward to welcoming you soon again. King Regards,

10/10 Excellent

Kurt

Stayed 2 nights in Oct 2023
Response from Team NH Centre Utrecht on Oct 17, 2023
Dear guest, Thank you for share your experience with us. We are glad that you enjoyed your stay and we your review will be shared with all staff. We look forward to welcoming you soon again. King Regards,

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Jennifer I Deskmanager NH Centre Utrecht on Oct 4, 2023
Dear Madam Svendsen,Thank you for sharing your experience at our hotel with us. We are happy that you enjoyed your stay and we look forward to welcoming you again. Kind regards, Team NH Centre Utrecht.Kind regards,Jennifer I Deskmanager NH Centre Utrecht

10/10 Excellent

Mark

Traveled with group
Liked: Staff & service
Great Location
Quick trip with a Dutch friend to Utrecht. Hotel is in a great location near all of the bars/restaurants but still peaceful. It's a beautiful old building but has been modernised so that not much of the 'old' is evident. Rooms are very comfortable. Only drawback is the reception area is really small and gets very crowded at check in/check out times and there is nowhere to sit if you want to get any work done. There are two restaurants in the same building but independent from the hotel. Would stay there again.
Stayed 1 night in Sep 2023
Response from Team NH Centre Utrecht on Sep 27, 2023
We are glad that you had a pleasant stay at our hotel. We hope to see you again!

8/10 Good

Caroline

Liked: Cleanliness, staff & service
The accommodation was simple, clean and comfortable. Staff friendly and helpful. NH Hotel is well positioned, very close to the centre of Utrecht which is great but if your room is at the front of the building, it can be noisy at night.
Stayed 3 nights in Sep 2023
Response from Reception NH Centre Utrecht on Sep 25, 2023
Dear Caroline, Thank you for sharing with us your experience in our hotel. Your kind comment about our team will certainly be shared with everyone. We look forward to welcoming you again for our stay.

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Utrecht trip
Enjoyed our stay at the NH Central hotel. The room was on the small side but perfectly adequate. The hotel is located about a 20 minute walk from the railway station and is close to Utrecht’s historic streets and canals. There are numerous restaurants, bars and cafes. The hotel does not provide breakfast but I would recommend either Cupp or Anne and Max which are a few minutes walk away. Would recommend Utrecht for a short stay about 3 days is ideal.
Stayed 3 nights in Sep 2023
Response from NH Centre Utrecht on Sep 23, 2023
Dear Mr./Ms. Name,Thank you very much for leaving such a positive review on this website! What a wonderful compliment for our valued team! The team and I feel very humbled by your kind words. We are also happy to read that you have enjoyed the city. We are all looking forward to welcome you in the hotel again!With kind regards,Yoeri SchnabelDuty Manager

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great staff, comfy bed
Stayed 3 nights in Sep 2023
Response from Team NH Centre Utrecht on Sep 19, 2023
Dear Mr. Brian, Thank you for taking the time to share your experience at NH Centre Utrecht! To receive such a high rating is truly amazing. The entire team strives to provide the best experience possible and I am pleased to see that this is reflected in your rating. The complement of your rating will be shared with the team. We hope to welcome you back in the near future! Kind regards, Team NH Centre Utrecht

8/10 Good

Maurice

Traveled with group
Liked: Cleanliness, staff & service, room comfort
This Hotel ideally situated
The hotel is ideally situated in the centre of the old city and hence great value for money, I would stay again. The down side, the room needs refurbishing, the shower head was not attached properly and the TV didn’t work, these took 2 days to rectify. The AC didn’t cool properly and was not fixed, this wouldn’t have been a problem but the windows do not open and it was oppressively hot in the room. Receptionists and staff very friendly and nice, I would return to this hotel if only for the price and location.
Stayed 4 nights in Sep 2023
Response from Team NH Centre Utrecht on Sep 9, 2023
Dear Mr./Ms. Maurice,Thank you for sharing your experience at NH Utrecht with us on this website.I am pleased to read that you have enjoyed our central location Furthermore, I would like to thank you for your kind words about our staff. I will certainly share your compliments with our team!We would be delighted to welcome you again in the nearby future. Kind regards,Team NH Centre Utrecht

10/10 Excellent

Ginger, Dadeville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, wish there was a way to get airflow, was sometimes stuffy at night.
Stayed 6 nights in Aug 2023
Response from Team NH Centre Utrecht on Sep 6, 2023
Dear Ms. Ginger, What a wonderful rating! Thank you very much for taking the time to rate NH Utrecht on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,Team NH Centre Utrecht

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Team NH Centre Utrecht on Sep 6, 2023
Dear Mr. Ronald,What a wonderful rating! Thank you very much for taking the time to rate NH Utrecht on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,Team NH Centre Utrecht

10/10 Excellent

Joaquim

Stayed 2 nights in Aug 2023
Response from Team NH Centre Utrecht on Sep 6, 2023
Dear Mr. Joaquim,What a wonderful rating! Thank you very much for taking the time to rate NH Utrecht on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,Team NH Centre Utrecht

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Utrecht center gem.
Great location, close to everything in Utrecht.
Stayed 4 nights in Aug 2023
Response from Team NH Centre Utrecht on Aug 31, 2023
Dear Mr./Ms. Joe,Thank you for sharing your experience at NH Utrecht with us on this website.I am pleased to read that you have enjoyed the great location. I will certainly share your compliments with our team!We would be delighted to welcome you again in the nearby future. Kind regards,Yoeri SchnabelDuty Manager

8/10 Good

Franciscus

Liked: Cleanliness, property conditions & facilities
Character
Stayed 5 nights in Aug 2023
Response from Team NH Centre Utrecht on Aug 31, 2023
Dear Mr./Ms. Name,Thank you for sharing your experience at NH Utrecht with us on this website.I am pleased to read that you have enjoyed the character. I will certainly share your compliments with our team!We would be delighted to welcome you again in the nearby future. Kind regards,Yoeri SchnabelDuty Manager

6/10 Okay

Annemieke

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Excellent location. Staff extremely helpful and friendly. My only complaint is cleanliness. I don’t think my bathroom was cleaned. There was a bit of mold in the shower and dust in areas.
Stayed 3 nights in Aug 2023
Response from Reception NH Centre Utrecht on Aug 19, 2023
Mr/Mrs, Annemieke.Thank you for taking the time to share your experience with us. We are very happy that you enjoyed our accommodation. We apologize for the inconvenience and we will be ready to better serve you on your next stay with us.

8/10 Good

Kensa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2023
Response from Team NH Centre Utrecht on Aug 1, 2023
Dear Kensa,Thank you for taking the time to share your experience at NH Utrecht! To receive such a high rating is truly amazing. The entire team strives to provide the best experience possible and I am pleased to see that this reflects in your rating. The compliment of your rating will be shared with the team. We hope to welcome you back in the nearby future!Kind regards,NH Centre Utrecht

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Dated room. No breakfast service available. Good position.
Stayed 1 night in Jul 2023
Response from Team NH Centre Utrecht on Aug 1, 2023
Thank you for taking the time and effort to inform us about your experience in NH Centre Utrecht via this website. It is good to hear that you enjoyed the position of the hotel.We hope to welcome you back in the future.Kind regards,NH Centre Utrecht

2/10 Terrible

Jonas

Stayed 1 night in Jul 2023
Response from Team NH Centre Utrecht on Jul 29, 2023
Dear Mr./Ms. Name,On behalf of the entire team, I would like to thank you for rating your experience with us on this website. I regret to see that we have not met your expectations during your stay at NH Utrecht. We always aim to present our guests with quality and service. From your review it is not entirely clear what happened during your stay and what we could have done to improve your experience. Therefore, I would like to kindly request you to reach out to us and to inform us of what happened. That way we can use your feedback to improve our service and quality. We truly hope to hear from you and that you will consider our hotel again in the future so we can change your experience for the better! With kind regards,Team NH Centre Utrecht

8/10 Good

Vlad Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, noisy rooms because of the garden in the back of hotel. When they open the roof you feel like you live in the moddle of a noisy market
Stayed 2 nights in Jul 2023
Response from Reception NH Centre Utrecht on Jul 14, 2023
Dear Mr./Mrs. Vlad. Thank you for take a time to share with us your experience at NH Centre Utrecht. We are pleased to hear that you liked the hotel. We are sorry for any inconvenience and we are ready to serve you better on your next stay. The compliment of your rating will be shared with the team. We hope to welcome you back in the nearby future!

8/10 Good

Larissa

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located hotel in the heart of beautiful Utrecht. Friendly and accommodative stuff and comfortable beds.
Stayed 2 nights in Jun 2023
Response from Reception NH Centre Utrecht on Jul 11, 2023
Dear Larissa,Thank you so much for taking the time to write this great review.We are pleased to hear that you liked the hotel and its location.We hope to welcome you back to NH Centre Utrecht in the future.Kind regards,Boris Reception NH Centre Utrecht

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely hotel. Very clean and right in the centre of the city
Stayed 1 night in Jul 2023
Response from Reception NH Centre Utrecht on Jul 11, 2023
Dear Andrew,Thank you so much for taking the time to write this great review.We are pleased to hear that you liked the hotel and its location.We hope to welcome you back to NH Centre Utrecht in the future.Kind regards,Boris Reception NH Centre Utrecht

8/10 Good

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and convenient
My stay was comfortable and the location convenient. The concierge was rarely at the front but accommodating when present.
Stayed 2 nights in Jun 2023
Response from Reception NH Centre Utrecht on Jun 30, 2023
Dear,Thank you very much for taking the time to write this lovely review.We are delighted to hear that you liked the hotel and its location.We therefore hope to welcome you back to NH Centre Utrecht in the future.Kind regards,Boris Reception NH Centre Utrecht

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel in a very convenient location
The location is very convenient, in the city centre. Staff are excellent. Getting a free drink coupon for each day you choose not to have your room serviced is a nice touch. The beds were quite hard, but apart from that, everything was good.
Stayed 5 nights in Jun 2023
Response from NH Centre Utrecht on Jun 28, 2023
Dear Phil,What a wonderful review! I would like to sincerely thank you for taking the time to share your experience with us.On behalf of the entire team, it would be our pleasure to welcome you back again soon!Kind regards,Elisabetta Reception

10/10 Excellent

Richard

Stayed 5 nights in Jun 2023
Response from NH Centre Utrecht on Jun 29, 2023
Dear Richard,On behalf of the entire team, I would like to sincerely thank you for your rating of a 10!Such a high rating can only mean an incredible compliment to the team’s effort and I will be sure to share it with them. It would be our pleasure to welcome you back again in the near future! Kind regards,Youri Schnabel Duty Manager NH Utrecht & NH Centre Utrecht

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
The bathroom was not clean and tv broken
Stayed 1 night in Jun 2023
Response from Team NH Centre Utrecht on Jun 24, 2023
Dear Mr./Mrs.Thank you for taking the time to write a review. We are taking your notes into account and sharing them with our team. We hope we can welcome you again in the future.Kind regards, Front Office NH Centre Utrecht

8/10 Good

Joseph

Stayed 3 nights in May 2023
Response from NH Centre Utrecht on Jun 22, 2023
Dear Joseph, Thank you so much for taking the time to write this lovely review. We are pleased to hear that you enjoyed your stay. We hope to welcome you again in the future at NH Centre Utrecht. Kind regards, Reception NH Centre Utrecht

10/10 Excellent

Bogdan, stony brook

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I had a great time, location is fantastic , short (just 15 min) walk from the train station and right in the middle of the old town. Nice specious rooms, clean bathroom, great staff, a lot of food options in the area. i highly recommend this hotel.
Stayed 3 nights in May 2023
Response from Team NH Centre Utrecht on May 26, 2023
Dear Bogdan, Thank you for taking the time to write this review. We are happy to hear that you had a nice stay and that you enjoyed our location and the rooms. We hope to welcome you again in the future in our hotel. Kind regards, Famke Reception NH Centre Utrecht

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff was excellent!
Stayed 3 nights in May 2023
Response from Team NH Centre Utrecht on May 26, 2023
Dear Renate, Thank you for taking the time to write this review. We are happy to hear that you had a nice stay. We hope to welcome you again in the future in our hotel. Kind regards, Famke Reception NH Centre Utrecht

8/10 Good

Verified traveler

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Bad housekeeping
A well located and sensitively designed modern hotel in an old building. Comfortable and friendly. Ideal in most ways for an independent visit. But a sloppy attitude to housekeeping marred the visit, with beds minimally made. Sloppy and disappointing.
Stayed 4 nights in May 2023
Response from NH Centre Utrecht on May 16, 2023
Dear Mr./Mrs.,Thank you for taking the time to write this review.We are happy that you enjoyed the design of our building.I would also like to apologize for the bad part of your experience. I will discuss about your feedback with our management team.We look forward to welcome you again in our hotel.Kind regards,Elisabetta Reception

10/10 Excellent

Maurice

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful stay in the heart of the old city
A wonderful stay, right in the Center of the old city near the Dom. The room is small but we’ll furnished to a high standard, only the shower cubicle needs some refurbishment.
Stayed 4 nights in May 2023
Response from Team NH Centre Utrecht on May 13, 2023
Dear Maurice, Thank you very much for taking the time to write this review. We are pleased to hear that you liked the location of our hotel. We hope to welcome you again as a guest at NH Centre Utrecht in the future. Kind regards, Famke Reception NH Centre Utrecht

10/10 Excellent

Maureen L

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was in the heart of the city, close to many dining options and not too far from the train station
Stayed 7 nights in Apr 2023
Response from NH Centre Utrecht on May 3, 2023
Dear Maureen L,Thank you so much for taking the time to write this great review.We are delighted to hear that you liked the location and setting of the hotel.We hope to welcome you back to NH Centre Utrecht in the future.Kind regards,Boris Reception NH Centre Utrecht

10/10 Excellent

Andrew

Stayed 4 nights in Apr 2023
Response from NH Centre Utrecht on May 22, 2023
Dear Andrew, Thank you for taking the time to write this review. We are happy to hear that you had a nice stay. We hope to welcome you again in the future in our hotel. Kind regards, Famke Reception NH Centre Utrecht

10/10 Excellent

Dipan, Edmonton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location, great staff, nice view from the room. Quite clean rooms and nice amenities. Parking was close by. Cant ask for more.
Stayed 1 night in Apr 2023
Response from NH Centre Utrecht on Apr 12, 2023
Dear Dipan, Thank you for your stay and review.We really appreciate you taking the time to do so. Good to hear that you enjoyed our room and our central location. We hope to welcome you again someday! Kind regards, Famke Front Office NH Centre Utrecht

6/10 Okay

Kunitaka

Stayed 1 night in Apr 2023
Response from Team NH Centre Utrecht on Apr 10, 2023
Dear Kunitaka,Thank you for your stay and taking the time to leave a review. We really appreciate this and hope to welcome you in one of our NH hotels again someday.Kind regards,Team NH Centre Utrecht

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Misleading. Wouldn't recommend
Booked a double room with "courtyard view" but was instead allocated a room at the front of the hotel which is right next to the main street. The noise and music from revellers outside meant that it was near impossible to sleep before 4am (when the noise and music finally subsided) on Saturday and Sunday. And even on Monday night, there was music/noise outside until approx 2am. One of the two power sockets in the room was broken so we had to take turns charging with the one remaining power socket. There were no USB sockets as the hotel seemed pretty old. The thermostat in the room didn't work and there was a draft coming from somewhere, which meant that the room was almost always cold. No extractor fan in the bathroom = condensation after every shower. In addition, the double bed was actually two single beds pushed together, so if you're a couple looking to snuggle up at night then one of you will be sleeping on the divide in the middle. The only minor redeeming feature of this hotel was that the staff was friendly, but all things considered that's not much of a consolation. Would neither recommend nor touch with a 10 foot pole.
Stayed 3 nights in Mar 2023
Response from NH Centre Utrecht on Apr 6, 2023
Dear Mr./Mrs.,Thank you for taking time to write a review on this website.We value your opinion. I am sorry to hear that you did not receive the courtyard view room you asked for. Our superior rooms do have double beds available. Furthermore do all our rooms have radiators underneath the window to warm up the rooms. If you find your room is still too cold you can always tell our staff at the reception so we can bring you a portable heater. We always want to help you during your stay with whatever is troubling you. On behalf of the entire team, we would happily welcome you back in the future if you consider giving us another chance.Kind regards,Team NH Centre Utrecht

10/10 Excellent

Ryan

Stayed 1 night in Mar 2023
Response from Team NH Centre Utrecht on Mar 28, 2023
Dear Ryan,Thank you very much for taking the time to give us such a high rating. I will share your high rating with my time. Kind regards,Famke NH Centre Utrecht