Ratings based on 476 Verified Reviews

3.8 out of 5
90% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Excellent facilities and close to the main station

Posted Nov 25, 2016
Pros: Very luxurious decor and comfortable.
Cons: Milk with the tea and coffee in the room
Close to the station and the conference centre and a short walk to the main shopping area.
4 out of 5
by A verified traveler

Posted Nov 23, 2016 on Hotels
Lots of construction around the hotel. A bit of a walk to where all of the action is but doable. Was bothered by a homeless man when arriving back to the hotel late at night but was helped out by a nice 20 something man who told him to leave us alone. Elevators were slow as well.
5 out of 5
Recommended
for Business Travelers
by A verified traveler from London

Working weekend

Posted Nov 17, 2016
Pros: Easy going , helpful staff .
Cons: Breakfast could be included in the room price . 36 euro for two people bit on the high side .
Location: good transport links .
Great location , ideal for conference halls and transport links .
2 out of 5
by A verified traveler

nothing to recommend

Posted Nov 15, 2016 on Hotels
convenient location close to the railway station; although not the nicest area around the hotel. Check-in staff needs customer service training and should present proactive solutions instead of lecturing its customers. Not intending to use NH any time soon
5 out of 5
Recommended
for Everyone
by A verified traveler from Hockliffe

Great hotel in centre.

Posted Nov 14, 2016
Pros: Accessabilty
The food is great value and excellent for a hotel of this type.
4 out of 5
by A verified traveler

Convenient, however room not cleaned

Posted Nov 5, 2016 on Hotels
Really disappointing that they didn't clean my room 1 day, when mentioning this at the desk their reply was: well you can always call for new towels. However I like to expect a clean room when paying €360,- for 3 nights. Very poor wifi in the room. (Room 711) and very cold in the room with heating not working properly. Breakfast is amazing, very comfy bed and fantastic rain shower
5 out of 5
by A verified traveler

NH Hotel Utrecht: It's the business for business

Posted Nov 4, 2016 on Hotels
Business. Comfy and clean. Restaurant food was outstanding
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable stay

Posted Oct 31, 2016
Pros: Very comfortable room. Service was good. Error put right very well and quickly which counts for a lot in my book.
Cons: Bathroom impracticle. "Stylish" sink that was completely impractical to use and the plug didn't work. Always ended up with water everywhere. Seriously - sort this out.
Location: Very good central location next to Centraal Station.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Clean, close to train station

Posted Oct 18, 2016
Location: City Center was just a short walk away, either through the train station or under the tunnel. No restaurants next to hotel
Very nice clean hotel near the train station and Jabours convention center. Close to central city, very nice staff.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 3, 2016 on Hotels