Ratings based on 2 Verified Reviews

4.0 out of 5
4.5 Room cleanliness
4.5 Service & staff
5.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Clean and comfortable

Posted Nov 21, 2016 on Hotels
We have been pleased and found the desired rest. Dining staff and Management were fantastic. The room complemented our stay too.
4 out of 5
by A verified traveler

Posted Aug 1, 2016 on Hotels
Our overall experience was great except for one aspect. We used Hotel.com to search for places to stay and decided on Vaal nest Boutique hotel because of the great rate offered. When we phoned the hotel to confirm the rate they told us its not possible to get this rate. We,however,still booked through hotel.com and got the great rate. Upon arrival management gave us a bit of cold shoulder and felt as if we were discriminated against because of the lower rate. It does seem that they changed the rate with Hotel.com. We are grateful for the fanatstic service Hotel.com afforded but feel it wasnt right from Vaal Nest management to treat us indifferent because of this. Our stay would have been perfect except for this incident. Keep up the good work Hotel.com. It is appreciated!!!