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Reviews of Hotel Express Towers

4 out of 5
Hotel Express Towers
R.C. Dutt Road, Vadodara, Gujarat

Reviews

8.0

Very Good

Rating 10 - Excellent. 22 out of 70 reviews" "
Rating 8 - Good. 34 out of 70 reviews" "
Rating 6 - Okay. 6 out of 70 reviews" "
Rating 4 - Poor. 4 out of 70 reviews" "
Rating 2 - Terrible. 4 out of 70 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Apurva

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 5 nights in Feb 2024

10/10 Excellent

monil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

harishkumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and nice place
Stayed 2 nights in Nov 2023

10/10 Excellent

Geetika

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend this hotel for solo traveller
It was an amazing stay and the staff went out of the way to make my stay comfortable as i was a solo traveller. Avni was great help
Stayed 5 nights in Jul 2023

8/10 Good

Sunil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Hormuz Mukadam on Jul 21, 2023
"Respected Guest,Greeting from Express Group of Hotels Team!!!Thank you so much for your valuable feedback and for posting your review. We are very glad that you enjoyed your stay with us and would love to see you again.

10/10 Excellent

Bhupendraray, England

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently situated. It has all the amenities and very friendly staff.
Stayed 1 night in Mar 2023
Response from Hormuz Mukadam on Mar 30, 2023
Respected Guest,Greeting from Express Group of Hotels Team!!!Thank you so much for your valuable feedback and for posting your review. We are very glad that you enjoyed your stay with us and would love to see you again at Hotel Express Towers.

10/10 Excellent

Manilal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed for two nights, room was very clean and nice, Staff were very knowledgeable and helpful
Stayed 2 nights in Dec 2022

8/10 Good

Pritesh, Morganville

Traveled with family
Liked: Cleanliness, property conditions & facilities
Overall , not a bad experience. Value hotel in a prime location.
Stayed 1 night in Nov 2022

8/10 Good

Parikshit

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2022

6/10 Okay

Jimmy

Traveled with group, Traveled with family
Change the room carpet and do up bathroom
Stayed 1 night in Aug 2022

2/10 Terrible

Mukund

Stayed 1 night in Jul 2022

10/10 Excellent

Mahesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2022

2/10 Terrible

Rutul

Stayed 1 night in May 2022

8/10 Good

kiran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Apr 2022

8/10 Good

Thawani Kamal Kumar

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
A Good Business Hotel, But the Morning Breakfast staff Totally in-attentive and Disgusting
Stayed 1 night in Apr 2022

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good and not far from a lot of locations. Very clean and lovely rooms.
Stayed 15 nights in Mar 2022
Response from Hormuz on Apr 14, 2022
Respected Guest, Greeting from The Express Group of Hotels Team! Thank you so much for your valuable feedback and for posting your review. It is such support that makes our efforts worth their while. We are very glad that you enjoyed your stay with us and would love to see you again at Hotel Express Towers.

8/10 Good

Mihir

Business traveler
Liked: Cleanliness, staff & service
Very good stay!
Hospitality, rooms, service are very good. Location is exceptional!!! Restaurants are very good as well. Only problem i found is about the washrooms doors… glass strips by which other can see inside the closed doors. Rest was ok
Stayed 1 night in Jan 2022
Response from Hormuz Mukadam on Jan 11, 2022
Respected Guest, Greeting from The Express Group of Hotels Team! Thank you so much for your valuable feedback. We appreciate your suggestions and will try to make improvements wherever we can to make your next experience better. Hope to see you at Hotel Express Towers again.

2/10 Terrible

Krishna

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very poor condition specially for a 4 star rated hotel. Too much to write but definitely misses a lot of basics … Will never stay there again!
Stayed 3 nights in Jan 2022
Response from Hormuz Mukadam on Jan 7, 2022
Respected Guest, Greetings from Express Group of Hotels!!! With reference to your review on your stay from 2JAN22 to 5JAN22, we regret for the inconvenience caused. Your reservation was for a standard room at Hotel Express Towers and was shifted to Hotel Express Residency as per your request. Room was upgraded to the 3rd category Executive Deluxe. Would like to understand from your side the issues during your stay, would request you to please share your whatsapp number or can call on +91 9227881149. We once again regret for the inconvenience caused.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good
Stayed 2 nights in Dec 2021
Response from Hormuz Mukadam on Jan 7, 2022
Respected Guest, Greeting from The Express Group of Hotels Team! Thank you so much for your valuable feedback and for posting your review. It is such support that makes our efforts worth their while. We are very glad that you enjoyed your stay with us and would love to see you again at Hotel Express Residency.

10/10 Excellent

Anilkumar

Liked: Cleanliness, staff & service
Everything taken care of and satisfied
Stayed 1 night in Dec 2021
Response from Hormuz Mukadam on Jan 7, 2022
Respected Guest, Greeting from The Express Group of Hotels Team! Thank you so much for your valuable feedback and for posting your review. We are very glad that you enjoyed your stay with us and would love to see you again at Hotel Express Residency.

8/10 Good

Narendra Kumar

Liked: Staff & service
The room and the service was good but no cross ventilation. Room gallery was very bad not cleaned and pigeons were there they must clean and they must use net to prevent entry of pigeon spoiling the gallory of room which is very important for fresh air and ventilation
Stayed 4 nights in Oct 2021
Response from Hormuz Mukadam on Jan 7, 2022
Respected Guest, Greeting from The Express Group of Hotels Team! Thank you so much for your valuable feedback. We appreciate your suggestions and will try to make improvements wherever we can to make your next experience better. Hope to see you at Hotel Express Towers again.

10/10 Excellent

Ankita

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from Hormuz Mukadam on Jan 7, 2022
Respected Guest, Greeting from The Express Group of Hotels Team! Thank you so much for your valuable feedback and for posting your review. It is such support that makes our efforts worth their while. We are very glad that you enjoyed your stay with us and would love to see you again at Hotel Express Towers.

10/10 Excellent

Utkarsh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2021
Response from Hormuz Mukadam on Jan 7, 2022
Respected Guest, Greeting from The Express Group of Hotels Team! Thank you so much for your valuable feedback and for posting your review. We are very glad that you enjoyed your stay with us and would love to see you again at Hotel Express Towers.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Resturants were really good MANDAP and 24 CARATS have really mouth watering delicious food. Studio Suites really spacious and lovely
Stayed 2 nights in Mar 2020
Response from Hormuz Mukadam on Jan 7, 2022
Respected Guest, Greeting from The Express Group of Hotels Team! Thank you so much for your valuable feedback and for posting your review. We are very glad that you enjoyed your stay with us and would love to see you again at Hotel Express Towers.

8/10 Good

Pinakin, Vadodara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was excellent but information about facilities was not conveyed
Stayed 1 night in Feb 2020
Response from Hormuz Mukadam on Jan 7, 2022
Respected Guest, Greeting from The Express Group of Hotels Team! Thank you so much for your valuable feedback. We appreciate your suggestions and will try to make improvements wherever we can to make your next experience better. Hope to see you at Hotel Express Towers again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020
Response from Hormuz Mukadam on Jan 7, 2022
Respected Guest, Greeting from The Express Group of Hotels Team! Thank you so much for your valuable feedback and for posting your review. We are very glad that you enjoyed your stay with us and would love to see you again at Hotel Express Towers.

8/10 Good

Navin

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Business Development Manager on Dec 31, 2019
Respected Guest, Greeting from The Express Group of Hotels Team! Thank you so much for your valuable feedback and for posting your review. We are very glad that you enjoyed your stay with us and would love to see you again at Hotel Express Towers.

8/10 Good

Atri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Business Development Manager on Dec 31, 2019
Respected Guest, Greeting from The Express Group of Hotels Team! Thank you so much for your valuable feedback and for posting your review. We are very glad that you enjoyed your stay with us and would love to see you again at Hotel Express Towers.

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business hotel
Great hotel for business
Stayed 1 night in Feb 2019
Response from Business Development Manager on Dec 31, 2019
Respected Guest, Greeting from The Express Group of Hotels Team! Thank you so much for your valuable feedback and for posting your review. We are very glad that you enjoyed your stay with us and would love to see you again at Hotel Express Towers.

8/10 Good

Shailesh

Liked: Cleanliness, property conditions & facilities, room comfort
Nice stay in ALKAPURI VADODARA
TV offers no English channels like CNN or BBC. Breakfast service was terrible and slow with very limited choices. Were told breakfast opens at 7 AM but place was still closed when got there at 7:20 AM.
Stayed 3 nights in Feb 2019
Response from Business Development Manager on Dec 31, 2019
Respected Guest, Greeting from The Express Group of Hotels Team! Thank you so much for your valuable feedback. We appreciate your suggestions and will try to make improvements wherever we can to make your next experience better. Hope to see you at Hotel Express Towers again.

10/10 Excellent

sk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel at excellent location
It is a good hotel at excellent location . Rooms are however a bit small
Stayed 1 night in Jan 2019
Response from Hormuz on Jan 25, 2019
Respected Guest, Greetings from Express Group of Hotels!!! We thank you for your valuable feedback.

2/10 Terrible

Kartik

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018
Response from Hormuz on Jan 27, 2019
Respected Guest, Greetings from Express Group of Hotels!!! We regret to know that your stay with us was not as per your expectations. would request you to please advise us on the same so that we can cater to you as per your requirement in your next stay.

10/10 Excellent

Nitin, Sugar Land TX

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel in the heart of the city. Food, room services are excellent. Staff members are good.
Stayed 1 night in Dec 2017
Response from Hormuz M on Oct 17, 2018
Respected Guest, Greeting from The Express Group of Hotels Team! Thank you so much for your valuable feedback and for posting your review. It is such support that makes our efforts worth their while. We are very glad that you enjoyed your stay with us and would love to see you again at Hotel Express Towers.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Except the location, nothing was good . Carpets stink .
Stayed 1 night in Sep 2018
Response from Hormuz Mukadam on Oct 17, 2018
Respected Guest, Greeting from The Express Group of Hotels Team! Thank you for choosing Hotel Express Towers as your accommodation option and for your valuable feedback and review. We have made a note of your suggestions and will definitely keep them in mind as we try to enhance our service. Look forward to seeing you at Hotel Express Towers again!

6/10 Okay

Premanand, middlesex

Liked: Cleanliness, property conditions & facilities, room comfort
Centrally situated. Between airport and railway station. Good food
Stayed 1 night in Sep 2018
Response from Hormuz Mukadam on Oct 17, 2018
Respected Guest, Greeting from The Express Group of Hotels Team! Thank you so much for your valuable feedback and for posting your review. It is such support that makes our efforts worth their while. We are very glad that you enjoyed your stay with us and would love to see you again at Hotel Express Towers.

10/10 Excellent

kalpesh

it’s good location
Stayed 2 nights in Sep 2018
Response from Hormuz Mukadam on Sep 12, 2018
Respected Guest, Greeting from The Express Group of Hotels Team! Thank you so much for your valuable feedback and for posting your review. It is such support that makes our efforts worth their while. We are very glad that you enjoyed your stay with us and would love to see you again at Hotel Express Towers.

8/10 Good

Milind

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Hormuz Mukadam on Sep 12, 2018
Respected Guest, Greeting from The Express Group of Hotels Team! Thank you so much for your valuable feedback and for posting your review. It is such support that makes our efforts worth their while. We are very glad that you enjoyed your stay with us and would love to see you again at Hotel Express Towers.

8/10 Good

PV, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient Centre of the City.
Good service and good food. Friendly staff Shopping malls boutique shops are Very near. Walking distance.
Stayed 2 nights in Mar 2018

8/10 Good

pinakin, NJ

Liked: Cleanliness, staff & service, property conditions & facilities
AC was not working in the room to a satisfactory level
Stayed 2 nights in Feb 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location and the staff were the highlights of our stay. Very friendly and courteous.

8/10 Good

Pruthvish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2018

6/10 Okay

Vinay

Not a worth to stay there
Food is third class and lack of professionalism
Stayed 4 nights in Feb 2018

8/10 Good

LAKSHMINARAYANAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good. Pleasant stay
Stayed 1 night in Dec 2017

8/10 Good

SWARNALATHA

Liked: Staff & service, room comfort
Stayed 10 nights in Nov 2017

8/10 Good

Arvind Prakash, Jamnagar

Liked: Cleanliness, staff & service
It is a good hotel with good room.
Hotel is well located. It is equipped with good restaurants and other facilities. Price is slightly higher to justify the overall experience.
Stayed 1 night in Nov 2017

4/10 Poor

Bosco, Las Vegas, NV, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very disappointing
I made a 5-night reservation and decided to move to a different hotel after the 3rd night due to the following reasons. I stayed in room 413. 1. Hot water in shower was not hot enough and water pressure was very low. It was uncomfortable to take shower in winter. 2. Shower head was clogged with mineral deposits. 3. A plumber replaced the shower head, but left dirty water and footprints all over around the bath tub. 4. Internet was terribly unstable. It required new passcodes every couple hours (it supposed to last 24 hours). The IT staff was not ON-SITE during evening/night hours. Front desk staffs were incapable of handling internet problems. 5. “DO NOT DISTURB” light outside of door was broken. 6. Not many western TV channels were available in room. 7. Room service was slow and food was not hot upon delivery. 8. Location was not convenient. No major shopping mall/western food restaurants nearby. 9. Reservation staff mistakenly requested me to check out of hotel one day earlier. 10. Only 2 pieces of bath towels were provided, no small and medium size towels. 11. Hot water kettle cover was broken. 12. No boxed tissues were provided. 13. Due to the security concerns with Indian neighboring countries, all hotels I previously stayed in India had very tight security, including checking all cars entering the premise and screening all guests/luggage entering the lobby. However, this hotel had none.
Stayed 3 nights in Nov 2017

8/10 Good

RAHUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memorable stay
Very Good stay recommend strongly place to anyone visiting the City.
Stayed 1 night in Jun 2017

8/10 Good

habarist

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vadodra
Great

10/10 Excellent

rose, california

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel , close to shops and enjoyed restaurant
Restaurant and Hotel staff were very nice and helpful. Breakfast excellent also if you want scramble eggs or dhosa or something else they was happy to serve. They always willing to help

10/10 Excellent

RAHUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keep it up Express!
One of the oldest hotels in town and running well with repeat customers retained over the last few decades it has been in existence even though lots of new competition in the City.Good food ,bakery products ,indian Thali ,and for those who are eligible in Dry Gujarat a wine shop selling all the liquors. Fitness centre at nearby sister hotel otherwise a good vibrant Business hotel with polite and efficient staff and management.Central Location.