Ratings based on 395 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
96% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Great ambiance with quiet atmosphere.

Posted Aug 20, 2016
Great location. Nice staff. Perfect for getting to Vail Village shopping and dining. Traditional Austrian breakfast...very nice.
5 out of 5
by A verified traveler from Parker, Co

Nice, quiet hotel in Vail village

Posted Aug 1, 2016
Pros: The location, valet parking, the size and comfort of the room, the quiet atmosphere, the warm water of the pool, the professional staff
Cons: The view from the room, the directions to the hotel (had a hard time finding it- glad we called them!), written information about amenities
Location: Walking all over Vail village, shopping, great variety of nice restaurants, kid friendly city (can ride bikes, play in water fountains, etc.)
The Austria Haus hotel offers the luxury of a quiet retreat right in Vail Village. After we pulled our car in front of the hotel, we enjoyed a stress-free stay. Valet parking was very convenient, and both check in and check out were fast and efficient. The staff in the hotel was extremely helpful, professional and friendly. Both the room and the bathroom were very spacious, clean and comfortable. There was a shower as well as a very nice bathtub and we appreciated the quality of the shampoo, conditioner and lotions. The armchairs and ottoman provided for a nice space to relax in the room and to read the variety of newspapers available in the lobby. Our room did not have a view (the small window overlooked public parking off the highway) but it was not a big issue since we were able to walk all over Vail village. We enjoyed having the hotel pool to ourselves in the evening and loved the nice temperature of the water. We were surprised by the size of the pool and the fitness room (smaller than what we expected) but were told we could also have access to the pool and fitness center at the Lodge, which apparently were much bigger. We were very impressed by how quiet and restful the hotel was! There are many restaurants and shops within walking distance. You can also stroll along the river. We did not use our car until we checked out!
3 out of 5
by A verified traveler

Overpriced for the value

Posted Apr 20, 2016 on Hotels
The Hotel obviously is in Prime Location. However, I feel overpriced for the condition. They claim to be "european" but its poorly executed. Microphones blast baroque music all the time. To maintain the 4*, I think it needs major renovation. I had an upgraded room with fireplace, which was nice but the hotel rooms are all at the lower level and ceilings are very low with no view at all. Maybe their time shares are nicer. Its a great place to stay if you get a deal < $150/ night but not worth it for more.
5 out of 5
by Wayne

This traveler left a rating score only Posted Apr 17, 2016 on Hotels
5 out of 5
by Baard

This traveler left a rating score only Posted Apr 17, 2016 on Hotels
5 out of 5
by Richard from Denver

Happy getaway in Vail

Posted Apr 16, 2016 on Hotels
Last minute getaway to ski Vails final weekend of the season. Couldn't have been happier with our accommodations!
5 out of 5
by Nicholas from Boulder Colorado

Amazing stay!

Posted Apr 13, 2016 on Hotels
Loved this hotel. Room was very comfortable with nice finishes. Pool and hot tub were amazing. Staff was extremely friendly and the breakfast was delicious. Location was great, in Vail Village next to the gondola.
4 out of 5
by Eric from Boulder

Perfectly Good.

Posted Mar 30, 2016 on Hotels
Perfectly nice hotel in central Vail. Good location, close to restaurants & lifts. Good breakfast. Were really nice about keeping my car past checkout time.
5 out of 5
by A verified traveler

Very convenient with a family atmosphere

Posted Mar 22, 2016
We loved the fireplace at our room We needed to upgrade and the staff helped us do that seamlessly
5 out of 5
by A verified traveler from L

Perfect location within easy walk to Gondola 1

Posted Mar 16, 2016
Our room was clean an spacious. Breakfast was great with "Omlete Thursday" and "Salmon Sunday". The staff, especially Paula was friendly and helpful.