Ratings based on 297 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

It was our 35th wedding anniversary!

Posted Oct 26, 2016
Location: Great location! It was within walking distance of several restaurants!
Room was spacious and clean! We had a problem with the cable, they were there immediately to fix it!!
3 out of 5
by A verified traveler

Nice views but cold pool and uncomfortable beds.

Posted Sep 27, 2016
The beds were super uncomfortable and the pool was freezing. We also got a crib but it was super squeaky and our girls did not sleep. Views were great and nice to have s kitchen.
5 out of 5
by A verified traveler

Posted Sep 26, 2016
Hard to find, but one of the staff stayed on the phone and gave us step by step instructions to the front door.
4 out of 5
by A verified traveler from Loveland

Close to Lions Head

Posted Sep 19, 2016
Nice hotel for a big group of family. Pool is very nice!!!
4 out of 5
by A verified traveler

muy cerca de todo en el corazón de la Village

Posted Sep 2, 2016
un condo muy agradable bien equipado con todo lo necesario para pasar unas excelentes vacaciones con relax
5 out of 5
by A verified traveler

Great location! And wonderful staff!

Posted Sep 1, 2016
This was is the perfect location right in town! Even has a restaurant that's apart of the hotel and the town! The only thing I could say is they need more mirrors in the hotel the only one there was was in the bathroom.
3 out of 5
by A verified traveler from Denver

Great location, but just okay experience

Posted Aug 10, 2016
I traveled to Vail for a wedding. The wedding started at 4:30 in the afternoon and check in at those hotel doesn't start till 4. I called first thing in the morning to see about an early check in since I would need some time to get ready for the wedding. The front desk guy stated rooms become available around 1:30, but he couldn't request one for me. I arrived at 2pm and checked in and the guy told me my room wouldn't be ready until 4. I explained my situation and he told me I could get ready in the pool locker room. Really?! He told me he would call me as soon as my room was ready. I stopped by the desk around 3:15 to see about my room and a different guy told me my room was ready. Thanks for the call! There was not A/C in the hotel. My room was very hot! When you are paying this much for a room it should have air-conditioning! My friends at the hotel next door had A/C and their room was the same price. Disappointing experience here. Between the customer service and the hot hotel, I would not stay here again.
5 out of 5
by A verified traveler from Cleveland, Ohio

Close to trail and to gondola.

Posted Aug 9, 2016
Pros: Staff very friendly
Cons: Have something decent in vending machines - salted peanuts instead of honey coated.
Liked everything but mainly went to Bravo Vail and Dance Vail, plus ate a lot of meals including the the restaurant on the mountain that you take the gondola and a shuttle to get to. Perfect.
4 out of 5
by A verified traveler from NY NY

great access to village

Posted Aug 7, 2016
Great location. Quieter end of town. No restaurants on premises eg no breakfast and nothing in town opens early. Starbucks opens at 7 if you count that as breakfast. A bit disappointed with room service as coffee cups, wine glasses not washed or replaced and neither was coffee, tea. Had to hunt down cleaning cart a few times. These were minor inconveniences. I would stay here again. Staff very polite.
4 out of 5
by A verified traveler

Nice place, close to everything in Vale

Posted Aug 4, 2016
Pros: Very good staff. Very responsive to special needs and requirements.
Cons: Room was a bit small, but it was nice.
Location: This is the most impressive thing. This hotel is in a fantastic location. Close to activities, dining and shopping.
Very nice hotel. The parking was full so had to park in a remote spot. But it was fine in the end. Clean room and good service by staff.