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The staff was incredibly welcoming and hospitable. Max, the bellman, was a ray of sunshine everyday, and always ready to help in anyway he could. The spa was relaxing and peaceful, and the location of the hotel couldn’t be better. I’d definitely stay here again!
Response from Kristin Shepherd - Assistant General Manager on Nov 30, 2023
Thank you for taking the time to post a review of our property. We are thrilled that enjoyed your time with us at the Lodge Tower! If there is anything we can help you with during your next visit, please don't hesitate to let us know. Thanks again!
Really excellent, beautifully kept
Most of staff ver friendly and helpful. We especially want to recognize Stephen for outstanding help and communication.
Daily room service a real plus.
Quiet location and access terrific.
Look forward to our return
James
Stayed 2 nights in Jun 2023
Response from Kristin Shepherd on Aug 11, 2023
Thank you for staying with us at the Lodge Tower! Your feedback is much appreciated.
Location is excellent. Accommodating staff. Good breakfast, nice pool. Like the free breakfast and parking.
Catherine
Stayed 3 nights in Jun 2023
Response from Kristin Shepherd on Aug 11, 2023
Thank you for staying at the Lodge Tower! We are glad to hear you enjoyed your stay. Your feedback is much appreciated!
10/10 Excellent
Logan
Jun 23, 2023
Logan
Stayed 1 night in Jun 2023
Response from Kristin Shepherd on Aug 11, 2023
Thank you for your feedback! The Lodge Tower is pleased to hear you enjoyed your stay.
6/10 Okay
Verified traveler
Traveled with family
Jun 18, 2023
Liked: Cleanliness
Was clean but pretty out dated. Bathroom was tiny with peeling paint. Very bare bones room and seemed expensive for what you get.
Verified traveler
Stayed 1 night in Jun 2023
Response from Kristin Shepherd on Aug 11, 2023
Thank you for providing us with your valuable feedback. We apologize that your experience was less than ideal. We aim to provide all of our guests with a high-quality experience. We hope you will give us another chance soon, so we can share a more positive experience.
Don’t bring your kids here if you’re a family. All they did was complain about our “kids” being too loud not once not twice but three times. Staff was also rude and not friendly.
Shocked at the size. Two double beds barely fit in this room. First room I haven't had a refrigerator in in 20 years. Dresser had multiple broken drawers. Great location and the people there are very attentive. If you're a family of 4 you will be pressed for space as there is no place to put anything and no place to gather other than sitting on the beds. If you're tall enjoy your feet hanging off (booking notes say queen or double but the booking was for a specific room so no upgrade at check-in to a room with queens)
The rooms were very cozy and clean. Spacious and plenty of room for our family. Loced the views from the balcony and the wood burning fireplace in the living room. We will be back!
Brittany
Stayed 1 night in Sep 2022
Response from Dillon OHara on Oct 26, 2022
We are pleased to hear you and your family enjoyed your stay with us. Please reach out for any questions about the property or future stays.
10/10 Excellent
James
Traveled with partner
Aug 17, 2022
Liked: Cleanliness, staff & service
The property was beautiful. Our unit was cozy and well appointed. It was fabulous
The room was musty. Room service was great. Front desk was not attended some of the time. Breakfast was marginal at best. Location is fantastic. Overpriced for product. Needs updating.
Very nice hotel right on the mountain. Excellent concierge that took my skis to get a tune and then picked them up for me the next morning. Also had Tesla destination chargers in the parking garage which was very convenient.
I loved the location and the staff were very friendly and helpful.
Verified traveler
Stayed 1 night in Aug 2021
Response from Amanda on Aug 23, 2021
Thank you for taking the time to share your kind words about Lodge Tower and our staff. We are so glad we could make your stay enjoyable and look forward to welcoming you back in the future!
It needed an update! No air conditioning! Staff was wonderful but the room was extremely outdated!
Sherry
Stayed 4 nights in Jul 2021
Response from Amanda on Jul 31, 2021
Thank you for taking the time to review your recent stay at Lodge Tower. We really appreciate the kind words about our staff but are sorry to hear you did not enjoy your accommodations. All of our condominiums are privately owned, but we always welcome feedback from our guests that we can pass on to the owners. Should you be open to speaking more, please contact the Front Office Manager at 970-476-9530.