Posted Sep 29, 2016 on Hotels
We weren't expecting to receive a room with a kitchen, a separate sitting area, a balcony, and 2 bathrooms - this was great because my husband and I used our evening to unwind and relax and we felt very at home. My only problem with this property was the service was underwhelming. The staff was friendly, but it took about 15 minutes to check-in because our receptionist disappeared for a while without telling us where or why and when we called to ask about how to light the fireplace, we were told the matches and lighter fluid were at the front desk. The property was not attached to the main office and they did not offer to send someone with the matches/lighter fluid. This would have been more annoying if it was snowing outside and you didn't wan't to put on your winter gear to run outside and across the street to grab these things and then also run back to return to them.
It's not a major complaint, but definitely not something I'd expect from a Marriott property.