Ratings based on 445 Verified Reviews

4.8 out of 5
96% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Jersey City, NJ

Lovely Christmas holiday

Posted Dec 27, 2016
Pros: Everything
Cons: If anything, the spa needs to work a bit harder at getting back to guests, as I was unable to get feedback or a return call on 2 separate occasions.
Location: Perfect location and skiing was seamless with concierge at Ski Haus
Top notch service and attention to detail. Could not have asked for a better vacation. Every single special touch and kind gesture was greatly appreciated. Christmas carolers and a nice celebration for guests and their children was a lovely addition. Place was completely spotless and you were always greeted as family.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 21, 2016 on Hotels
5 out of 5
by A verified traveler

Posted Dec 19, 2016 on Hotels
Romantic and just lovely.
5 out of 5
by A verified traveler

Best of Vail

Posted Dec 18, 2016 on Hotels
This was our 4th stay here and it is the best facility in vsil
5 out of 5
Recommended
for Everyone
by A verified traveler from NYC/VT

world class hotel in vail

Posted Dec 17, 2016
Pros: world class hotel w world class service
Cons: 1-2% milk to AM coffee, perhaps an omlette station hand held shower heads as an option
Location: everything except ocean beaches! (lol)
from check in to check out staff is there to please suites w fireplace spacious and comfortable water and cookies at night nice touch free coffee after 6 AM 9must for first tracks!) wonderful buffet breakfast our 5th or 6th time here must try the summer..
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 1, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 30, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Understated luxury

Posted Nov 29, 2016
I have always wanted to stay at this hotel and finally did over Thanksgiving weekend. The dinner for Thanksgiving was a feast like I had never seen before. Rooms full of delicious food. The hotel room was the epitome of understated elegance and very comfortable, not stuffy. Terrific massage in the spa. The gym needs a little updating and the spa needs more magazines but overall wonderful staff and hotel amenities and amazing food.
5 out of 5
Recommended
for Everyone
by A verified traveler from Denver, CO

Posted Nov 28, 2016
Beautiful hotel, warm, helpful staff, great spa facilities!
5 out of 5
Recommended
for Everyone
by A verified traveler from denver

Amazing hotel in a perfect location.

Posted Nov 21, 2016
This is an amazing hotel in the absolutely most perfect location… The staff was amazing, food is fantastic, atmosphere and ambience is just what you want in Vail, The health club, spa, pool and hot tub's also made the stay fantastic. I would definitely recommend this hotel to anyone who wants the full Vail experience