Ratings based on 438 Verified Reviews

4.8 out of 5
95% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful old world hotel.

Posted Feb 25, 2017
Pros: Very conscientious, well trained staff. Great food and drink at the adjoining restaurants. Wonderful old world charm.
Sonnenalp is a terrific Swiss-Austrian hotel with wonderful staff, great restaurants, and very nice amenities. What distinguishes the hotel the most is the staff. Victor the concierge is as impressive and as professional as it gets. Corkie watches out for every detail, making sure the hotel is at all times looking its best.
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami

Excellent welcome, always the same atmosphere

Posted Feb 15, 2017
Pros: A fantastic atmosphere and a team very professional And the fire place in the room and a very pleasant room with balcony
Cons: I did not find it ......
A wonderful 10 days holidays, everything very well organize, you are like home And I will come back
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 26, 2017
Loved it. The customer service is impeccable. Great food and beautiful room.
5 out of 5
Recommended
for Everyone
by A verified traveler from Jersey City, NJ

Lovely Christmas holiday

Posted Dec 27, 2016
Pros: Everything
Cons: If anything, the spa needs to work a bit harder at getting back to guests, as I was unable to get feedback or a return call on 2 separate occasions.
Location: Perfect location and skiing was seamless with concierge at Ski Haus
Top notch service and attention to detail. Could not have asked for a better vacation. Every single special touch and kind gesture was greatly appreciated. Christmas carolers and a nice celebration for guests and their children was a lovely addition. Place was completely spotless and you were always greeted as family.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 21, 2016 on Hotels
5 out of 5
by A verified traveler

Posted Dec 19, 2016 on Hotels
Romantic and just lovely.
5 out of 5
by A verified traveler

Best of Vail

Posted Dec 18, 2016 on Hotels
This was our 4th stay here and it is the best facility in vsil
5 out of 5
Recommended
for Everyone
by A verified traveler from NYC/VT

world class hotel in vail

Posted Dec 17, 2016
Pros: world class hotel w world class service
Cons: 1-2% milk to AM coffee, perhaps an omlette station hand held shower heads as an option
Location: everything except ocean beaches! (lol)
from check in to check out staff is there to please suites w fireplace spacious and comfortable water and cookies at night nice touch free coffee after 6 AM 9must for first tracks!) wonderful buffet breakfast our 5th or 6th time here must try the summer..
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 1, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 30, 2016 on Hotels