Ratings based on 70 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
92% of guests recommend
4.9 Room cleanliness
4.4 Service & staff
4.8 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by Atle from Kristianand

Enestående hotell

Posted Jul 29, 2015 on Hotels
Flott sted med enestående service. Mange aktiviteter for store og små
Comment from Hotel Management
Dec 25, 2015 by WRF Villas Manager, Hotel Management
Atle, thank you for your positive remarks. We hope to have you back at the Westin Riverfront Mountain Villas soon.
4 out of 5
by James from Aspen

Staff Needs Better Training

Posted May 12, 2015 on Hotels
Staff did not know how to direct us to our room. It took ten minutes to us to find it on our own. This is a training problem and not the fault of the desk staff. No buffet until late in the morning. The hotel was full of young, hungry kids who were awake several hours b/f the buffet was available. Most had to leave to be at their tournaments b/f the buffet opened. We had to feed them fast food. The ladies serving in the small restaurant/coffee shop did a great job at breakfast trying to make up for the lack of buffet.
Comment from Hotel Management
Dec 26, 2015 by WRF Villas Manager, Hotel Management
James, thank you for your feedback. I will pass this along to our F&B department. Please come back so we can show you how your feedback has improved the property.
5 out of 5
by Eduardo

Posted May 8, 2015 on Hotels
Comment from Hotel Management
Dec 26, 2015 by WRF Villas Manager, Hotel Management
Eduardo, thank you for the 5 star rating! It is always great to know that ours guests enjoy their stay. Come back and see us soon!
5 out of 5
by ROBERTA

Posted Apr 21, 2015 on Hotels
Comment from Hotel Management
Dec 26, 2015 by WRF Villas Manager, Hotel Management
ROBERTA, Thank you for your 5 star review. We hope to see you again soon!
5 out of 5
by A verified traveler

Spacious room and great location

Posted Mar 18, 2015
Pros: Location, room size, hotel feels very upscale.
We stayed in a one bedroom villa. We had plenty of room for 4. The gondola makes getting to Beaver Creek so easy! We appreciated the apres ski live music.
Comment from Hotel Management
Mar 20, 2015 by WRF Management, Hotel Management
Thank you for taking the time to write a review. It is great to hear that you enjoyed your stay, and the convenience of the gondola to the mountain right outside the hotel. The lobby apres with drink specials and live music are always a favorite for our guests. We hope you are able to return soon!
4 out of 5
by A verified traveler from denver

Nice stay

Posted Jan 12, 2015
We have stayed here a few times and will be returning. It's a busy hotel during ski season. It has a great lobby, if you can get a seat, with love music, good drinks, nice view. Staff was all wonderful. Ski and hoot storage was great. Easy to get to the mountain via gondola. The only problem we had is that we returned from skiing at 4:00 and our room had not been serviced. Surprising since it was late in the day. A pain since we had to call them, leave the room when we all just wanted showers and to relax and wait for it to be cleaned. Maya restaurant Is good, lobby food was good, room service was just OK- would not order it again. Overall a good stay with a few hiccups.
Comment from Hotel Management
Dec 25, 2015 by WRF Villas Manager, Hotel Management
Thank you for your review. I apologize for the late housekeeping service. We have a great staff and I wish this wouldn't have happened. It is great to hear that you enjoyed the rest of your stay and we hope to have you back soon.
4 out of 5
by A verified traveler from denver

Great resort close to the Riverfront Gondola.

Posted Jan 3, 2015
Easy ride to Beaver Creek ski resort. Nice, very clean hotel and villas.
Comment from Hotel Management
Dec 25, 2015 by WRF Villas Manager, Hotel Management
cat, thank you for your review. We always love to hear the positive feedback and we hope to have you back in the mountains for another great stay!
5 out of 5
by A verified traveler

Great property for Beaver Creek

Posted Dec 6, 2014
Great room, facilities, and staff. The only issue was with the valet who backed our vehicle into a wall...
Comment from Hotel Management
Dec 26, 2015 by WRF Villas Manager, Hotel Management
Thank you for your review. I'm glad you enjoyed your stay. I apologize for the inconvenience you encountered with our valet staff. I hope everything was figured out, and if not please contact hotel management so we can assist in any way.
5 out of 5
by David from Louisville, CO

Great Stay

Posted Dec 2, 2014 on Hotels
only small bummer was I was really hoping to use local chairlift to get to Beaver Creek but was stuck using the shuttle. Just took a little longer and hate walking that much in my ski boots. Schedule of the lift should be posted.
Comment from Hotel Management
Dec 26, 2015 by WRF Villas Manager, Hotel Management
David, I apologize that the gondola was not available during your stay. It really depends on the snow. If there isn't enough then there isn't a way to ski over to Beaver Creek which is why it would have been closed. Please come back soon and hopefully the snow will be better.
4 out of 5
by A verified traveler

Nice, resort layout confusing

Posted Sep 12, 2014 on Hotels
Our unit was very nice and comfortable. Staff was friendly. The resort layout was easy to get turned around.
Comment from Hotel Management
Dec 25, 2015 by WRF Villas Manager, Hotel Management
Thank you for your review and the positive comments on our staff and accomodations. We hope to have you back soon.