Ratings based on 197 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from Dallas

Overrun with small kids and dogs!!!!!

Posted Aug 4, 2015
Pros: Location and the shuttle service to Vail and Beaver Creek.
Cons: Cater a bit more to the guests without kids, if you want them. Otherwise discourage guests without kids and dogs from coming. This is not the place
Location: Avon is very quite, so go to Vail and Beaver Creek for dining and entertainment. The Shuttle service to both was good.
Strollers everywhere, small kids having a great time splashing in the pool, but it was hard to swim around them. 5 year olds teetering on bar stools in the lobby bar, and several pre teens eating pizza out of the box in the main lobby while we were trying to listen to the entertainment.. Kids loudly running up and down the halls in the morning waiting for their parents to get up. I felt like I was at a family camp, but I left my kids at home! Dogs everywhere and not always on a leash. I was having a cappuccino on the lobby balcony, and the other people out there had their big Chow ( a notoriously aggressive breed) off leash. He was not aggressive, but it was very unnerving and should not have been allowed. The hotel is understaffed for the summer crowd, from the front desk to the concierge, bell captain, wait staff, and housekeeping. Our room was not cleaned until I called in the late afternoon.
5 out of 5
Recommended
for Couples
by A verified traveler

What a beautiful place

Posted Jul 10, 2015
Pros: Everything
Location: Some great restaurants within walking distance.
Me and my wife stayed here over the 4th of July weekend. Loved our stay. Especially the patio view.
5 out of 5
Recommended
for Couples
by A verified traveler

Wedding venue

Posted May 18, 2015 on Hotels
First time in Colorado. Stay at the hotel to assist to a friend's wedding at the Westin. It was a great choice. We loved the hotel, great service, close to other towns. Definitely we are coming back.
Comment from Hotel Management
Jul 25, 2015 by Leanne, Hotel Management
We love to hear your experience was amazing! Thank you for your positive comment.
5 out of 5
Recommended
for Families
by A verified traveler

Lovely stay

Posted May 12, 2015 on Hotels
All staff was very friendly and accommodating.
Comment from Hotel Management
Jul 25, 2015 by Leanne, Hotel Management
Thank you for sharing with us! We greatly appreciate your feedback and hope to see you again in the future.
5 out of 5
Recommended
for Families
by Tarik from NYC

Westin rocks!

Posted Apr 1, 2015 on Hotels
Great hotel, very accommodating. Easy access to skiing and everything else.
Comment from Hotel Management
Jul 25, 2015 by Leanne, Hotel Management
Thank you! We love to hear about your enjoyable experience. We hope to see you back soon. Summer season is pretty amazing around here as well.
4 out of 5
Recommended
for Everyone
by A verified traveler from Orlando, Florida

Posted Mar 29, 2015
The actual hotel was great, room service and food at the Maya Mexican restaurant were not.
Comment from Hotel Management
Mar 30, 2015 by Leanne, Hotel Management
Dear Lin, I apologize your experience with Maya and room service did not exceed your expectations. We strive everyday to accommodate our guests. We would love to have you again at our beautiful resort. Please consider us in the future! Warmly, Leanne
5 out of 5
Recommended
for Families
by Brian

Posted Mar 28, 2015 on Hotels
Comment from Hotel Management
May 30, 2015 by Leanne, Hotel Management
Hi Brain, We appreciate your most recent stay here at The Westin Riverfront and hope everything was fabulous! We would love to have you again in the future. Warmly, Leanne
2 out of 5
Recommended
for Couples
by Richard A. from Colorado springs

Beware of lost skis with ski valet

Posted Mar 20, 2015 on Hotels
Have my wife's skis to another woman with the same last name. Ended up back in the ski rental shop in Beaver Creek and they had cleaned them up to resell. GM of hotel offered nothing....we were supposed to ski in Vail on the way home and cancelled. Have stayed @ Westin for years...love bringing our dog, but this soured us. Too bad...need to revamp their sk valet check out for sure.
Comment from Hotel Management
May 30, 2015 by Leanne, Hotel Management
Thank you for you feedback, and will address the concerns with ski valet. I apologize you were unable to ski Vail on your way out. We would love to have you and your family again in the future. Please consider us again for a future stay.
5 out of 5
Recommended
for Families
by Jonathan from Williamsport, PA

Great mountain getaway

Posted Mar 15, 2015 on Hotels
Spring break ski getaway with my daughter. Excellent atmosphere and convenience. Hot tubs overlooking the river and mountains are fantastic.
Comment from Hotel Management
May 30, 2015 by Leanne, Hotel Management
We love to hear you enjoyed the three infinity Hot tubs! We hope to see you next year for another spring break ski getaway.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect for skiing!

Posted Mar 11, 2015
Comment from Hotel Management
Mar 30, 2015 by Leanne, Hotel Management
Thank you for your positive feedback! We hope to see you again next year!