Terrible vacation for us
Posted Aug 3, 2016
No housekeeping service. Only clean towels once in 4 days. No services nor amenities. Heated pool is freezing - explained as they keep it that way for athletes in training for triathelons - but no knowledge of that when booking reservation and we specifically expected to swim (with the baby). Staff is unbending, not accommodating at all. Faulty facilities that were not fixed.
There are multiple tennis courts, sitting areas, barbeque grills, walking paths, areas to boke and hike. But we were there for the accommodations and the pool. the beds were not comfortable. The kitchen was well-equipped but you do all your own clean-up - Because House-Keeping NEVER comes to the unit!!!!
I did not get a rest or a break because I was switching towels, doing sdishes and loadingthe dishwasher. NOT different from home. AND making the beds. There were no extra blankets. NO amenities. Very frustrating.