Property is showing age. All units need W/D.
Posted Mar 20, 2017
Our family has been staying at VRC for years. Although there are many things that we like about it, the inconsistency of the decor of each unit; the lack of W/D in each unit; and the increasingly noticeable aging of the facility is a concern. In my opinion, any unit, especially on the top floors, that are rented out should all have w/d in the unit. Going outside & up & down stairs to do loads of laundry is a real bummer. It would also be nice to be recognized as a long term returning guest with some upgrade/perks. Both VRC & Expedia should be keeping track of that kind of loyalty & should reward the customer.
Comment from Hotel Management
Mar 22, 2017 by Staff, Hotel Management
We have a quite a few larger units that have a washer and dryer in the units. Otherwise, we do have 4 laundry rooms on site. Booking directly with our front desk staff and discussing these requests is the best way to ensure you're getting what you want for your stay. Thank you for continuing to visit our property. We know that guests continue to return due to our great East Vail location and price point that is much more favorable than those found in the village.