Ratings based on 511 Verified Reviews

4.2 out of 5
87% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Nice quiet getaway.

Posted Oct 29, 2017
Nice, but dated place. The room was clean and nice woodwork. The gas stove didn’t work even after the nice maintenance man came to fix it. The TV in the bedroom was very small. Other than that it was a great stay.
Comment from Hotel Management
Nov 19, 2017 by Customer Relations, Hotel Management
Thank you for your comments.
5 out of 5
Recommended
for Everyone
by A verified traveler from Parker, CO

Comfortable, clean, well appointed condo.

Posted Oct 14, 2017
Pros: Location was perfect plus it was spacious and clean.
Cons: It was a little difficult to find at night. Front desk staff could've given a little better detail on where to turn and park.
Location: Vail is amazing!
We enjoyed our stay. Condo was clean. Kitchen was modern and well appointed. Had plenty of space for our group. Beautiful location.
Comment from Hotel Management
Oct 23, 2017 by Customer Relations, Hotel Management
So glad to hear you enjoyed your stay here with us. We have had some new front desk employees, so it's good to know we must be sure they know precise instructions and directions to the property.
5 out of 5
Recommended
for Everyone
by A verified traveler from Windsor CO

Great stay in Vail

Posted Oct 1, 2017
Pros: The condo was beautiful and had a wood burning fireplace. The views were incredible from our condo. I highly reccomend this resort.
Cons: Nothing...enjoyed it.
Location: It is quite a ways from the West side of Vail where there are restaurants and grocery stores so if you need quick access it may not be ideal.
We were in Vail for a wedding and I used some Expedia points and booked a condo at this resort. Pool and hot tub were great and I loved that they had a locker room with showers to use afterward. The condo was beautiful and had a wood burning fireplace. The views were incredible from our condo. I highly reccomend this resort.
Comment from Hotel Management
Oct 6, 2017 by Customer Care, Hotel Management
Wonderful to hear you enjoyed your stay with us. We hope you visit us again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Co Springs, CO

Great facility for a long weekend

Posted Sep 5, 2017
Pros: Clean, many additional facilities available, reasonably priced
Location: Tho on the edge of town, there were many things to do just on the campus and area; it was very accessible to town.
We really enjoyed our stay at the Vail Racquet Club. The facilities and available activities were great. We had a very nice condo right by the creek. Everything was clean and well taken care of ( except the grill which was not in good shape). The kitchen was very well appointed.Staff was friendly and helpful. We were attending a wedding at the facility which sent us there; I would stay again if going back to Vail! Great to have the free local bus pickup/drop off right across from the club. Downtown was packed due to holiday activities and we would have had a problem even finding a parking spot. We really enjoyed our stay.
Comment from Hotel Management
Sep 8, 2017 by Guest Services, Hotel Management
Wonderful to hear. So glad you came for the wedding and then found the area to be to your liking! We do hope you come again, summer or winter!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice surroundings...near great cycling and hiking

Posted Sep 5, 2017
Pros: Proximity
Cons: More customer service
Location: Close o hiking and biking trails
Not a customer service oriented place.. very unacommadating. I asked for a half hour delayed check out and they couldn't give me an answer till the morning of checkout,at which time they were u able to do so. I left an article of clothing behind, which I realized when I got home. I called them and they were very rude ....I am awaiting them sending my shorts back.
Comment from Hotel Management
Sep 8, 2017 by Guest Services, Hotel Management
Thank you for your 4 out of 5 stars even with your concerns. I will certainly address your concerns above as customer service is a priority here at the Vail Racquet Club Mountain Resort.
5 out of 5
Recommended
for Everyone
by A verified traveler from Oklahoma City, OK

Nice condo by river

Posted Aug 24, 2017
Loved this condo! Faced a stream with many beautiful hiking, biking trails nearby.
Comment from Hotel Management
Sep 8, 2017 by Guest Services, Hotel Management
Beautiful photo and a great start to the day! Glad you could visit us here in Vail!
5 out of 5
Recommended
for Everyone
by A verified traveler

Loved the club amenities & convenience of free bus

Posted Aug 22, 2017
Pros: Loved the club amenties, free bus service, safe location, cleanliness, cozy decor.
Location: The location is safe & rural in East Vail. The convenience of the free bus service that runs regularly w/ a stop right outside the hotel was fantastic
Loved the club amenties (outdoor pool, hot tub, steam room, sauna, towel service), restaurant. Really appreciated the convenience of the free bus service that had a stop right outside the hotel to we didn't have to deal with parking. We used it to go downtown Vail shopping, to go to the outdoor Amphitheater one nite, as well as to go to Booth Falls Trailhead. We also took walks every morning right around the area. Our condo was lovely with plenty of room, cozy decor and very clean. We were right on the creek which was very lovely. Our son was able to fly fish right outside the condo. The creek provided ambient noise for the highway which could be heard if you were not by the creek. Construction noise nearby started at 7am our first morning there but after mentioning it to the hotel staff they took care of ensuring it did not start so early on subsequent days. Hotel staff were friendly and very helpful. We ate in the hotel restaurant one night which was also nice.
Comment from Hotel Management
Aug 25, 2017 by Customer Services, Hotel Management
Thank you for your review. We love our location here in East Vail and it sounds like you and your family took full advantage of all East Vail has to offer. We hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from South Dakota

Comfortable They clean rooms once in 3-4 days

Posted Aug 17, 2017
Very quiet place,relatively cheap,staff responds well to phone calls-we had to complain as guests on the floor above us were very loud
Comment from Hotel Management
Aug 20, 2017 by Guest Services, Hotel Management
You noted that the staff responded well to phone calls, so I'm hoping that means they explained we are not like a typical hotel with daily housekeeping. Our property offers daily trash and towel service as well as departure clean. If your stay is 10 nights or longer our housekeeping team would then do a full mid clean half way through the stay.
5 out of 5
by YI

Posted Aug 16, 2017 on Hotels
Comment from Hotel Management
Aug 18, 2017
Wonderful - thank you for your time in rating the property.
4 out of 5
by A verified traveler

Posted Aug 10, 2017 on Hotels
Comment from Hotel Management
Aug 11, 2017
Great! Please come again.