Ratings based on 51 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Chicago
Great Residence very close to the main liftPosted Feb 21, 2018
Pros: location is very good. I wish there was a spa at the hotel.
Cons: This place needs a spa and the general amenities could be better.
Location: Lionshead is very active with fun things to do. The shuttle services is excellent.
This is a wonderful residence but some of the smaller amenities could be improved. The room had a number of items that were not at the top level of quality. We needed to contact the staff to repair a few items once we got to the room. The front desk staff was not at the highest level. I like the location.
for Everyoneby A verified traveler from Los Angeles
Best place to stay in VailPosted Dec 25, 2017
Perhaps not the closest place from the slopes, but the shuttle bus makes that up, ski valet will arrange everything in the morning/afternoon. Calendar is full of daily events for our youngsters. Room is spacious, staff is friendly, always great experience. The only reason I didn’t give a 5 star this time was there was noise from bass/pump/something varibated our ceiling and walls everything morning that no one ever found out where that was coming from for a week...
for Everyoneby A verified traveler from Denver CO
Perfect!Posted Nov 27, 2017
Beautiful hotel ! Fantastic valet and attentive staff ! Everything was perfect!
for Everyoneby A verified traveler from cos
Posted Oct 22, 2017
The master bed lacked comfort. Hot tub tile was in need of some maintenance. Everything else was exceptional.
Great location and great space!Posted Sep 6, 2017 on Hotels
Room was amazing with plenty of space and a great kitchen. Steam shower was relaxing and we loved having DVD players with each tv. Easy walk to Lionshead village and great pool area, too. Only shortfall was the bed was a bit too soft for my taste.
Comment from Hotel Management
Sep 11, 2017
Thanks Sam I am glad you enjoyed your stay!
for Everyoneby A verified traveler from los angeles
WonderfulPosted Jul 30, 2017 on Orbitz
Beautiful and comfortable room with plenty of space to spread out in. Huge patio overlooking the pool and mountains. Coffee and tea in the am. Evening lounge and s'mores for the kids. We loved it
Comment from Hotel Management
Sep 11, 2017 by Paul , Hotel Management
Syl, Thank you for taking the time to respond. I am glad you enjoyed your stay here and were able to take advantage of the many amenities we have! hope to see you again soon!
for Everyoneby A verified traveler from texas
loved it!Posted Jul 11, 2017
Fantastic location, beautiful accommodations and friendly staff. The only disappointment was that there wasn't a restaurant. You could order a few items by the pool, but that's it. On the other hand, our room had a kitchen and there were lots of restaurants near by. All in all, we loved every minute of our stay.
for Everyoneby A verified traveler from Denver
Posted Jul 10, 2017
Closed the pool for one of the two days we were there in 90 plus degree weather for "routine maintenance"...
for Everyoneby A verified traveler from salem va
first classPosted Jul 3, 2017
Beautiful place with exceptional staff within walking distance to Lionshead, vail village and the gondola. Everything about our trip was made so easy with the staff on hand. The condo was very spacious for our party of 6. It was technically a 2 bedroom but had another private room with a pull out sofa making it extremely comfortable for our family.
for Everyoneby A verified traveler
Not a full service Ritz CarltonPosted Jun 28, 2017
The "hotel" is really a condo with some hotel amenities. There is a concierge, bell service, pool, spa and lounge area but the lounge/restaurant has limited hours and a vey abbreviated menu. There is no breakfast option- which is fine considering the units all have a fully equipped kitchen, but I wasn't looking to cook breakfast or grocery shop.The staff was very friendly, shuttle service was great.