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Reviews of Residhotel les Hauts d'Andilly

Residhotel les Hauts d'Andilly
Route De La Berchere, Andilly, Val-d'Oise

Reviews

6.0
Rating 10 - Excellent. 26 out of 223 reviews" "
Rating 8 - Good. 61 out of 223 reviews" "
Rating 6 - Okay. 56 out of 223 reviews" "
Rating 4 - Poor. 41 out of 223 reviews" "
Rating 2 - Terrible. 39 out of 223 reviews" "

6.0/10

Cleanliness

6.8/10

Staff & service

5.2/10

Amenities

5.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Elddis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a good time, it was quiet, good breakfast
Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveler

Stayed 1 night in Oct 2019

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Bad service.
Unless you can figure many things out by yourself, that hotel is not for you. It has very limited front desk operating times. Entrance door codes are changed without telling guest almost locking me out if it wasn’t for another guest going in.
Stayed 9 nights in Sep 2019

2/10 Terrible

Verified traveler

Stayed 5 nights in Oct 2019

2/10 Terrible

christopher, Bakersfield, California

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this, like the plague!! I swear, a rip off, it's like the whole thing is section 8!!!!!!! Pictures are when it was newly built!!!!! Windows and window screens hanging off!!! Single mothers all over the place. I don't think that the owners know that it's listed on these sights!!!! carpets coming off the floor in hallways!! lights didn't work in bathroom. I left and let them keep my 10 day rental!!! Please avoid this hotel like the plague!!!! Somebody should report them!!! A complete scam!!!!!!
Stayed 8 nights in Oct 2018

6/10 Okay

Kelly, Arizona

Disliked: Property conditions & facilities, room comfort
Too far away from everything. No hotel staff on duty in the morning.
Stayed 1 night in Jul 2018

2/10 Terrible

Chuck, Paris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Felt very unsafe Expedia did not fully disclose how bad this place is. We want a full refund.
Stayed 1 night in Jun 2018

2/10 Terrible

Brant

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

6/10 Okay

david c.

Liked: Cleanliness, staff & service, room comfort
affordable short to mod length stay
kitchenette useful for family, very hard to find if nighttime arrival cons: no free WiFi

8/10 Good

Alberto, Brazil

Liked: Cleanliness, property conditions & facilities, room comfort
Fair Price
Fair price for the distance from the Paris Downtown. You will need a car for sure, but the neighbourhood is nice, with supermarkets. You can have a breakfast if you want but I did by myself since there is oven and frige. Good value for money!

4/10 Poor

Madge, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not nice
The hotel was located at the back of a small industrial estate, hard to find and not pretty surroundings. The building is tired, the facilities very basic, the carpet in the corridor is horrendous, the room was tiny, twin beds put together in the middle, no telephone, no wi-fi, no internet in the rooms, decor is basic, badly built. You could hear the water running from other rooms when people took showers, bad plumbing. The sound insulation wasn't good either. Probably one of the worst hotel I have stayed in in the last 10 years. The only positive was that it was quiet outside, on the border of the forest.

10/10 Excellent

Patrick, East Sussex UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the price
Fantastic hosts that even drove me to my destination during cab strike. Difficult to find the hotel at night.

2/10 Terrible

Ken and Aline, Montreal

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
If it was not so terribly neglected it would OK
I took this hotel because of some positive reports. It was inexpensive and not excessively far from CDG airport, certainly off the morning rush circuit. The room was excessively dirty, the likes of which I have not see in France over my 39 years of regular visits to this country. Paint was pealing, splashed matter on the walls, biofilm in the tub, all around the toilet and baseboards throughout the room, and even in the sink around the drain. Do I need to say more?

8/10 Good

Bev and Rob

Liked: Cleanliness, room comfort
great location - close to the airport and city transport
We chose this apartment because of its nearness to the airport. The area is charming with a huge shopping complex in the next village (with one of the best boulangeries). It also has a supermarket in front of the complex which is very handy. Transport links into Paris are at you doorstep. Above all it was the peace and quiet of the countryside within easy reach of the city that appealed to us. Hard to find if you don't have good directions.

8/10 Good

Gale, Oklahoma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
d'Andily
When I was looking at this hotel online it said it was 6 miles from downtown Paris. We had to ride a bus from d'Andilly to the train station, then take a train into Paris Nord. Nothing is open in d'Andilly on Sunday. The staff was very helpful, and a safe neighborhood.

6/10 Okay

Nadeem, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel surrounding is natural
All new build but far away from the Paris, its quiet & cool place for rest

6/10 Okay

Verified traveler

Liked: Staff & service
So so
If you are looking for just a place to sleep, this place will do. The staff was very nice and helpful.

8/10 Good

SH, Switzerland

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Residhotel les Hauta d'Andilly, vicinity Paris
Although the hotel is good for family travel around Paris, definitely it is needed renovation for its room facilities.

8/10 Good

Jean, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They need to improve a little bit a their services
That was not a bad experience to me compare to some previous negative experiences I had with other hotels. Their staff is kind and helpful. If I have to complain about something; it is only the internet connection. If they work on that, the place would be a very good choice for customers. Anyway, thank you for assigning me to Residhotel les Hauts d'Andilly Zac De La Berchere. I love France and I enjoyed my stay there. Now instead of having three stars I give them four. Once again thanks. Jean

2/10 Terrible

Kristen, Germany

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I WOULD NEVER STAY HERE AGAIN!
We were under the impression that this was a 3 star hotel. I was unaware that 3 stars included hair all over our drain plug in the bathroom, ciggarette burn marks on the comforters of the pull away couch, mold in the refridgerators, and the musk that filled the room. The hotel is a extended stay type of hotel. It is in a very shady part of town and my family and I did not feel safe there at ALL! On a lighter note the staff was very professional and were helpful with getting to the closest train station. I do not however, recommend this hotel at all

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Ludovik

Disliked: Cleanliness, room comfort
la zone !!
Les photos datent de plusieurs années. Le parking n'est pas du tout fermé et ressemble plutôt à une poubelle. Tous les communs sont fermés. L'accueil n'est ouvert que quelques heures... On est bien loin des descriptions sur le site !
Stayed 3 nights in Jan 2024

2/10 Terrible

Margarete

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Ein Stern ist zuviel. Unterkunft absolut runtergekommen und dreckig. Waschbecken und Badewanne waren kaputt, Schrank ist dieser Kochecke hing... Zimmer waren auch nicht sonderlich sauber. Lediglich das Bett was sauber, aber hart, wie ein Brett. Ich denke, dass da Menschen dauernd und gemeldet drin leben, da einige morgens Post bekommen und abgeholt haben. Meines Erachtens nach wird das Objekt teilweise als Flüchtlingsunterkunft genutzt. Was ja nicht schlimm ist. Nur sollte der Betreiber sich entweder für das ein oder andere entscheiden. Beides funktioniert auf Dauer nicht. Und die Unterkunft, egal für welche Zielgruppe, müsste komplett saniert werden.
Stayed 3 nights in Dec 2023

8/10 Good

PASCAL

Stayed 1 night in Nov 2023

2/10 Terrible

Afonso

Stayed 4 nights in Oct 2023

6/10 Okay

isabelle

Traveled with family
Disliked: Amenities
Les exterieurs sont sales, le logement et l établissement auraient besoin d un bon coup de rafraîchissement. Bon accueil des réceptionnistes.
Stayed 3 nights in Jul 2023

2/10 Terrible

Éric

Stayed 1 night in Jun 2023

10/10 Excellent

Diana

Business traveler
Liked: Cleanliness, room comfort
Une nuit a la residence chambre propre, directeur sympa et arrangeant, je recommande .
Stayed 1 night in Jun 2023

8/10 Good

Miguel

Traveled with family
Liked: Cleanliness
Regular, demasiado enredado el acceso, solo cumplió el objetivo, que era dormir ahí
Stayed 2 nights in Jun 2023

8/10 Good

Ekpe-Elike

Liked: Cleanliness, amenities, property conditions & facilities
Bin zufrieden
Stayed 2 nights in Jun 2023

10/10 Excellent

Nikola

Traveled with family
Liked: Amenities, property conditions & facilities
Très bonne accueil, propre, lit confortable je vous le recommande.
Stayed 1 night in Jun 2023

8/10 Good

dominique

Stayed 2 nights in May 2023

6/10 Okay

Guerry

Traveled with family
Disliked: Cleanliness, room comfort
Stayed 2 nights in May 2023

2/10 Terrible

Guilhem

Stayed 1 night in May 2023

4/10 Poor

rebecca

Traveled with family
Disliked: Cleanliness, room comfort
Stayed 2 nights in May 2023

8/10 Good

Khalid

Stayed 3 nights in Apr 2023

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, room comfort
décevant
résidence pas entretenue très bruyant vu le nombre de gens étranger qui y son loger avec beaucoup d'enfants
Stayed 3 nights in Jan 2023
Response from AFG on Feb 6, 2023
Bonjour,Nous sommes vraiment navrés que votre séjour ne se soit pas déroulé comme vous l'espériez.Nous travaillons à améliorer notre établissement au quotidien.Bien à vous.

2/10 Terrible

Mathieu

Business traveler
Disliked: Cleanliness, room comfort
A fuir
Totalement déplorable
Stayed 2 nights in Nov 2022

4/10 Poor

Gérald

Business traveler
Disliked: Cleanliness, room comfort
Stayed 4 nights in Oct 2022

4/10 Poor

Raphaël

Business traveler
Disliked: Cleanliness, room comfort
A éviter
Stayed 1 night in Sep 2022

10/10 Excellent

Sira andrea

Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Jun 2022

8/10 Good

Yann

Stayed 1 night in Jan 2022
Response from FG on Jan 20, 2022
Cher Yann, L'ensemble du personnel du Residhotel Andilly vous remercie pour ce retour positif. Au plaisir de vous recevoir bientôt. Cordialement.

8/10 Good

Sabrina

Stayed 1 night in Dec 2021
Response from FG on Jan 20, 2022
Chère Sabrina, L'ensemble du personnel du Residhotel Andilly vous remercie pour ce retour positif. Au plaisir de vous recevoir bientôt. Cordialement.

6/10 Okay

Didier

Disliked: Cleanliness
Stayed 1 night in Nov 2021

10/10 Excellent

Martine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
C était super, rien à dire
Stayed 2 nights in Jun 2021

6/10 Okay

bouchaib

Business traveler
Disliked: Room comfort
Stayed 1 night in May 2021

10/10 Excellent

Anthony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

6/10 Okay

Verified traveler

Business traveler
Disliked: Cleanliness
Stayed 1 night in Sep 2020

6/10 Okay

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
qu’en cas d’extrême urgence!!
Cet Hôtel ressemble plus à un centre d’accueil de famille en difficulté qu’à un véritable apparthotel!! Odeur de friture, velo cassé sur parking, mécanique sur parking,....
Stayed 1 night in Jul 2020
Response from Emma, Service Qualité on Jul 30, 2021
Cher Client, Une partie de la résidence accueille en effet des familles et nous faisons en sorte que la cohabitation avec nos clients, en déplacement professionnel ou en vacances, se passe bien, ResidHotel restant une résidence hôtelière. Nous avons fait remonter vos remarques sur l’entretien du parking et des extérieurs à la copropriété. Nous vous souhaitons une agréable journée. Bien à vous, Emma, Service Qualité

6/10 Okay

MC, Tours

Business traveler
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Pour une nuit c'est suffisant. Peinture, plinthes, état général à revoir. Parking avec des véhicules épaves non entretenu...
Stayed 1 night in Jun 2020