Ratings based on 99 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
100% of guests recommend
4.9 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sainte-Marthe-sur-le-lac

Nice hotel in Val-d'Or

Posted Dec 30, 2015
Nice Hotel. Very comfortable, clean and modern. I arrived at the hotel during the night after a Christmas party and I got no problem to get my room and instruction.
Comment from Hotel Management
Jan 4, 2016 by Michael Prince, Hotel Management
Thank you for taking the time to complete the online survey following your stay at our hotel. No matter the time of the day, we understand that it is important to provide excellent service; therefore, we are happy that everything was to your satisfaction for your late check-in. We hope to see you soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from baie james

Nice hotel suites with huge rooms.

Posted Dec 21, 2015
Pros: I liked the huge spacious suite.
Cons: Everything was great except the low water pressure when I took a shower. I think thats enough to make me book elsewhere. Please fix this.
Location: Nearby the famous Pizza Bella.
First time I booked at this hotel, check in & out was a breeze. The hall way was a bit noisy maybe because i was beside the elevator and the vending machine but it wasn't a big deal. The room had a nice view and I could see my car in the parking lot which was great.
Comment from Hotel Management
Dec 29, 2015 by M Prince, Hotel Management
Thank you for the great review and comments! We often get compliments regarding the space and comfort of the rooms and we are happy that your room was to your satisfaction. We are sorry about the noise in the hallways – we will have the sound barrier under your door verified. The pressure of the water in the building is presently at the maximum that the town can supply, however, we will have the shower head of your room verified to see if it is functioning well. Thank you for staying with us and we hope to see you soon for your next trip.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 6, 2015
It was good, little noise in the hallway. But in general was good. I recommend the hotel
Comment from Hotel Management
Dec 7, 2015 by Michael, Hotel Management
Thank you for sending us your comments following your stay at our hotel. We are sorry about the noise in the hallway. For your next stay, as a suggestion, please do not hesitate to contact the front desk for any issues such a noise and we will follow-up immediately to resolve the issue. We are happy that you enjoyed your stay and thank you for recommending our hotel!
4 out of 5
Recommended
for Families
by Christine from Amos

Bien

Posted Oct 16, 2015 on Hotels
Séjour agréable à part le matelas défoncé sur un côté. Le déjeuner était bon.
3 out of 5
Recommended
for Everyone
by A verified traveler

ordinaire

Posted Sep 15, 2015
Pros: le personnel est très courtois
Cons: air climatisée bruyante
L'air climatisée est très très bruyante, après une grande route et un déménagement, nous avions besoin de tranquillité et de passé une bonne nuit, ce qui n'a pas été le cas. Nous étions supposé dormir une autre nuit après avoir finalisé le déménagement, mais nous avons préféré quitter à cause du bruit.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 14, 2015
Best hotel in area but remains overcharged. Clean, easy access, nice facilities.
Comment from Hotel Management
Sep 16, 2015 by Michael Prince, Hotel Management
Thank for taking the time to complete the online survey following your stay at our hotel. We are delighted to your best hotel in Val-d'Or. Also, thank you for your comment concerning the price of a room per night that we will keep in mind when time comes to review our prices. Have a great day and we hope to see you soon!
4 out of 5
Recommended
for Couples
by Ida

Posted Sep 13, 2015 on Hotels
Comment from Hotel Management
Nov 14, 2015 by Michael, Hotel Management
It is always nice to receive feedback from our clients. Thank you for taking the time to complete the online survey and we hope to see you soon for your next stay in Val-d'Or.
3 out of 5
Recommended
for Families
by Véronique from France

Confortable

Posted Sep 12, 2015 on Hotels
Chambre confortable - Accueil très aimable - Bon petit déjeuner Attention : pas de vaisselle pour pouvoir utiliser le micro-ondes : par contre on l'obtient sans problème à l'accueil Pas de chaises pour souper dans la chambre - Par contre une grande table sur roulettes très commode Cher sans bon de réduction
Comment from Hotel Management
Nov 14, 2015 by Michael, Hotel Management
Merci pour vos beaux commentaires concernant le confort de la chambre, l’hospitalité du personnel et notre petit-déjeuner gratuit. Comme vous avez mentionné, vous pouvez demander pour de la vaisselle à la réception pour les chambres standards, cependant, nos grandes suites ont de la vaisselle et une table à dîner dans la chambre. Merci encore pour vos bons commentaires et nous espérons vous voir bientôt!
5 out of 5
Recommended
for Families
by Jon from Toronto

A winner.

Posted Sep 12, 2015 on Hotels
We really enjoyed our stay at the hotel. The room was very comfortable and very clean. The morning breakfast was a great way to start off our day. Staff are friendly and accommodating. We will definitely stay here on future trips.
Comment from Hotel Management
Nov 14, 2015 by Michael, Hotel Management
Thank you so much for considering our hotel as a « winner »! We are delighted that you enjoyed the staff service, the comfort, the complimentary breakfast and the cleanliness of the hotel. Have a great day!
5 out of 5
Recommended
for Families
by Cindy from Québec

Posted Sep 10, 2015 on Hotels
Super séjour de trois nuits
Comment from Hotel Management
Nov 14, 2015 by Michael, Hotel Management
Merci d’avoir pris le temps de compléter le sondage en ligne à la suite de votre séjour de trois nuits. Nous sommes ravis que tout fût à la hauteur de vos attentes. Nous espérons de vous voir bientôt pour votre prochain séjour à Val-d’Or!