This is a neat Zermatt hotel with all the basic amenities. The staff is OK (they can more friendly to the tourists). Good breakfast with good options.
Comment from Hotel Management
Oct 10, 2016 by Frank Schilling, Hotel Management
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at + 41 27 966 41 66.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Frank & Simone Schilling - BW Hotel Butterfly
BEST WESTERN Hotel Butterfly