Room type

Economy Double Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Double Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Superior Double Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Double Room, Mountain View (Matterhorn)

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Get an overview of this hotelRomantic hotel with free breakfast and free area shuttle


Situated in Zermatt, this spa hotel is within a 5-minute walk of Mountaineers Cemetery and St. Mauritius Church. Matterhorn Museum and Zermatt-Furi Gondola are also within 15 minutes.

Hotel Features

Along with a restaurant, this hotel has a bar/lounge and a spa tub. Free buffet breakfast is provided, as well as free WiFi in public areas, a free area shuttle, and free train station pick-up. Other amenities include a sauna, a steam room, and massage/treatment rooms.

Room Amenities

All 39 rooms offer free WiFi, minibars, and TVs. Other amenities available to guests include room service, hair dryers, and safes.

Hotel Amenities

Hotel Amenities

In addition to a spa tub, Europe Hotel & Spa features a sauna and a steam room. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. High-speed wireless Internet access is complimentary.

Event facilities measuring 968 square feet (90 square meters) include meeting rooms. This romantic hotel also offers spa services, a library, and tour/ticket assistance. An area shuttle and a train station pick-up service are complimentary for guests.

  • Airport transportation (surcharge) 
  • Free area shuttle 
  • Bar/lounge 
  • Conference space size (feet) - 968 
  • Conference space size (meters) - 90 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Free breakfast 
  • Free WiFi 
  • Garden 
  • Gift shops or newsstand 
  • Laundry facilities 
  • Library 
  • Luggage storage 
  • Meeting rooms 
  • Multilingual staff 
  • Number of buildings/towers - 2 
  • Number of floors - 5 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Sauna 
  • Ski storage 
  • Spa services on site 
  • Spa treatment room(s) 
  • Spa tub 
  • Steam room 
  • Total number of rooms - 39 
  • Tours/ticket assistance 
  • Free train station pickup 

Family Friendly Amenities

  • Area shuttle (complimentary)  
  • Cribs/infant beds (complimentary)  
  • Free Wi-Fi  
  • Laundry facilities  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

  • Climate control 
  • Free cribs/infant beds 
  • Desk 
  • Free WiFi 
  • Hair dryer 
  • In-room safe 
  • Minibar 
  • Phone 
  • Private bathroom 
  • Room service (limited hours) 
  • Television 

Where to Eat

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.

Onsite venue - This restaurant serves breakfast and dinner.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include a spa tub, a sauna, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Mountain biking nearby 
  • Bicycle rentals nearby 
  • Hiking/biking trails nearby 

Spa Services

  • Manicures and pedicures 
  • Thalassotherapy treatments 
  • Hydrotherapy treatments 
  • Massages 
  • Body treatments 
  • Facial treatments 

Hotel Policies


Check-in time starts at 2 PM

Check-in time ends at 10 PM

Special check-in instructions:

If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation.


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 6 years old stay free when using existing bedding.
  • Free cribs (infant beds)!


Pets allowed, Only dogs are allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.


You'll be asked to pay the following charges at the hotel:
  • A tax is imposed by the city: CHF 2.50 per person, per night for adults; CHF 1.25 per night for guests up to 12 years old.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Pet fee: CHF 20 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Sorry, we seem to have had an issue loading our review content. Try again?