Ratings based on 160 Verified Reviews

4.8 out of 5
100% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Nov 4, 2016 on Hotels
The staff were friendly and helpful. The interior was very cosy. The restaurant served very nice food which was relatively reasonably priced in Swiss standard (But don't order the steaks!). The newly decorated room was very comfortable though the Swiss traditional style room was somewhat old/worn out. Location is a bit far from the centre of town. Overall, a very pleasant stay!
5 out of 5
Recommended
for Everyone
by A verified traveler

Cozy hotel with incredible rooms and view.

Posted Oct 27, 2016
Room and bathroom were clean, modern and very comfortable. The view was spectacular from the room, got up every morning to see the Matterhorn at sunrise. Had breakfast at the hotel always and was delighted with the offerings. Staff was very friendly. Would definitely stay there again!
5 out of 5
by A verified traveler

Posted Oct 22, 2016 on Hotels
Modern, quirky, fun boutique hotel. Owed by a lovely family who loves their black face sheep . Even body soap is in the shape of sheep, super cute , before my dad accidentally used it ... Best breakfast among 5 four stars hotels I have stayed in different cities of Switzerland. Highly recommend!
5 out of 5
by A verified traveler

A nice hotel

Posted Oct 22, 2016 on Hotels
Enjoyable!
5 out of 5
by A verified traveler

Clean and spacious room

Posted Oct 16, 2016 on Hotels
Good and friendly service. Room is spacious and clean.
5 out of 5
Recommended
for Everyone
by A verified traveler from Israel

very good hotel in amazing location

Posted Oct 16, 2016
Pros: modern design very big room with balcony good breakfast
Cons: open spa in the morning and later in the evening
Location: see the nature
weather was not very good but we took a train to Gornergrat statin. The panorama was amassing!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Mountain Matterhorn trip

Posted Oct 9, 2016
Pros: Nice restaurant for meals.
Great hotel with friendly staffs. Hotel provides clean room and transportation to train station.
5 out of 5
by A verified traveler

Posted Oct 8, 2016 on Hotels
Best Hotel
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 1, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful Stay

Posted Sep 18, 2016
Pros: Fantastic food, comfortable, stylish, excellent staff.
Cons: Some things were lost in translation such as whether reservations were necessary for dinner, and expected attire for the spa.
Location: Within easy walking distance of the city centre and hiking trails.
This hotel is a bit off the beaten path in Zermatt, but the attention to detail makes it worth it. The rooms are immaculate and tastefully decorated. Turn down service in the evenings was an unexpected and thoughtful touch. The spa, including a hot tub/whirlpool, steam room, saunas and a zen room are great for relaxing after a long day of activity. The food in the restaurant is second to none. The breakfast buffet includes traditional European options in addition to a self-serve egg station with bacon catering to more Western tastes. The Chef's daily tasting menu for dinner was exceptional. The staff from the time we arrived until we left was friendly and helpful. The owners of the hotel clearly take pride in making sure guests enjoy their stay, and visit the table of each guest at dinner for a quick chat. The hotel provides options for specialized pillows, including synthetic for allergy sufferers.