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Get an overview of this hotelFamily-friendly hotel with 2 restaurants and full-service spa

VIP Room Upgrades & More

Location

This family-friendly Zermatt hotel is located in the mountains, steps from Matterhorn Museum, St. Mauritius Church, and Mountaineers Cemetery. Zermatt-Furi Gondola and Gornergrat Station are also within 15 minutes.

Hotel Features

Along with 2 restaurants, this hotel has a full-service spa and an indoor pool. Free buffet breakfast, free WiFi in public areas, and free train station pick-up are also provided. Additionally, a fitness center, a bar/lounge, and a spa tub are onsite.

Room Amenities

All 78 individually furnished rooms feature free WiFi and 24-hour room service. Minibars, coffee makers, and free newspapers are among the other amenities available to guests.

Grand Hotel Zermatterhof

Bahnhofstrasse 55 Zermatt VS 3920

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Grand Hotel Zermatterhof features an indoor pool and a spa tub. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. High-speed wireless Internet access is complimentary.

4 meeting rooms are available. This luxury hotel also offers a children's pool, a fitness center, and a sauna.

  • Babysitting or childcare (surcharge) 
  • Total number of rooms - 78 
  • Number of floors - 5 
  • Babysitting or childcare 
  • Bar/lounge 
  • Free newspapers in lobby 
  • Free breakfast 
  • Concierge services 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Fitness facilities 
  • Full-service spa 
  • Tours/ticket assistance 
  • Free WiFi 
  • Spa treatment room(s) 
  • Multilingual staff 
  • Garden 
  • Terrace 
  • Luggage storage 
  • Safe-deposit box at front desk 
  • Number of meeting rooms - 4 
  • Free train station pickup 
  • Area shuttle (surcharge) 
  • Number of restaurants - 2 
  • Conference space size (feet) - 400 
  • Sauna 
  • Ski storage 
  • Ski passes available 
  • Number of buildings/towers - 1 
  • Spa services on site 
  • Spa tub 
  • Steam room 
  • Children's pool 
  • Indoor pool 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Rollaway/extra beds available  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

  • Hypo-allergenic bedding available 
  • Free newspaper 
  • Minibar 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Hair dryer 
  • Slippers 
  • Shower/tub combination 
  • In-room childcare (surcharge) 
  • Desk 
  • In-room safe 
  • Rollaway/extra beds available 
  • HDTV 
  • Free WiFi 
  • Room service (24 hours) 
  • Individually furnished 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 

Where to Eat

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.

Prato Borni - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner.

Lusi - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner.

24-hour room service is available.

Nearby Things to Do

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Downhill skiing nearby 
  • Snowboarding nearby 
  • Snowshoeing nearby 
  • Hiking/biking trails nearby 
  • Bicycle rentals nearby 
  • Mountain biking nearby 
  • Ski lessons available nearby 
  • Ski equipment rental shops nearby 
  • Sledding nearby 
  • Rock climbing nearby 

Spa Services

Vita borni has 5 treatment rooms. Services include hot stone massages, sports massages, Swedish massages, and facials. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

  • Hot stone massage 
  • Swedish massage 
  • Steam room in spa 
  • Reflexology 
  • Sports massage 
  • Number of treatment rooms 5 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Ayurvedic treatments 
  • Body treatments 
  • Facial treatments 

Hotel Policies

Check-in

Special check-in instructions:

Zermatt is in a car-free zone and can be reached only by train. For more details, please contact the office using the information on the reservation confirmation received after booking.

Check-out

Check-out time is noon

Payment types

Pets

  • Pets allowed for an extra charge of CHF 35 per pet, per day
  • Dogs only

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.

24-hour check-in

No rollaway/extra beds available

Fees

You'll be asked to pay the following charges at the hotel:
  • New Year's Eve (31 December) Gala Dinner per adult: CHF 310
  • New Year's Eve (31 December) Gala Dinner per child: CHF 155 (from 9 to 12 years old)
  • A tax is imposed by the city: CHF 2.50 per person, per night. This tax does not apply to children under 6 years of age.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Pet fee: CHF 35 per pet, per day
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.


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