Featured Image
1/117 Featured Image

Get an overview of this hotelWinter wonderland with a restaurant


Conveniently located near the ski slopes, this Zermatt hotel is within 1 mi (2 km) of Gornergrat Station, Zermatt-Furi Gondola, and Matterhorn Museum. St. Mauritius Church and Mountaineers Cemetery are also within 10 minutes.

Hotel Features

After a day on the slopes, return to Hotel Alex Zermatt to dine at the restaurant, drink at the bar/lounge, and enjoy comforts including an indoor pool and a steam room.

Room Amenities

All 85 rooms boast jetted tubs and offer free WiFi and cable TV. Room service, premium bedding, and laptop-compatible safes are among the other amenities available to guests.

Hotel Amenities

Hotel Amenities

After a day on the slopes, enjoy a swim in the indoor swimming pool or use the hotel's other facilities, including a health club and a fitness center. At the end of the day, order après-ski drinks at the hotel's bar.

The hotel offers a restaurant. A complimentary breakfast is offered each morning. High-speed wired and wireless Internet access is complimentary. This luxury hotel also offers ski storage, an indoor tennis court, and a sauna.

Hotel Alex Zermatt is a smoke-free property.

  • Total number of rooms - 85 
  • Bar/lounge 
  • Business center 
  • Newspapers in lobby (surcharge) 
  • Free breakfast 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Fitness facilities 
  • Front desk (limited hours) 
  • Health club 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Laundry facilities 
  • Meeting rooms 
  • Garden 
  • Terrace 
  • Luggage storage 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Indoor tennis court 
  • Sauna 
  • Ski storage 
  • Smoke-free property 
  • Spa services on site 
  • Steam room 
  • Indoor pool 

Family Friendly Amenities

  • Indoor pool  
  • Free Wi-Fi  
  • Indoor tennis court  
  • Laundry facilities  
  • Playground on site  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired high-speed Internet

Room Amenities

  • Premium bedding 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Jetted bathtub 
  • Bathtub only 
  • Hair dryer (on request) 
  • Desk 
  • In-room safe (laptop compatible) 
  • Cable TV service 
  • Free WiFi 
  • Room service (limited hours) 

Where to Eat

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.

Alex Grill - This restaurant specializes in international cuisine.

Room service (during limited hours) is available.

Nearby Things to Do

An indoor tennis court and a health club are featured at the hotel. In addition to an indoor pool, other recreational amenities include a sauna, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site 
  • Playground on site 
  • Racquetball/squash on site 

Spa Services

  • Massages 

Hotel Policies


Check-in time starts at 2:00 PM

Minimum check-in age is 14

Special check-in instructions:

The front desk is open daily from 6 AM - 11 PM
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation.


Check-out time is 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.

Pets allowed (no fees)


A tax is imposed by the city and collected at the property in cash: CHF 2.50 per person, per night; CHF 1.25 for children 6-16 years of age per night. The tax applies to stays from 20 November. This tax does not apply to children under 5 years of age. Please note that further exemptions may apply. For further details, please contact the property using the information contained in the confirmation received after booking.

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Sorry, we seem to have had an issue loading our review content. Try again?