Get an overview of this hotelLuxury hotel with full-service spa and ski-in/ski-out access

Popular property highlights

Breakfast included
Free WiFi
Pets allowed
Restaurant
Indoor pool

Location

Located in the heart of Zermatt, this luxury hotel is within a 10-minute walk of St. Mauritius Church, Mountaineers Cemetery, and Matterhorn Museum. Zermatt-Furi Gondola and Gorner Ridge are also within 3 mi (5 km).

Hotel Features

A full-service spa, ski-in/ski-out access, and a restaurant are available at this hotel. Free breakfast is provided, as well as free WiFi in public areas, free train station pick-up, and a free manager's reception. Other amenities include an indoor pool, a fitness center, and a bar/lounge.

Room Amenities

All 62 individually furnished rooms feature free WiFi and minibars. Comforts include premium bedding and pillow menus, and guests will also appreciate thoughtful touches like bathrobes and slippers.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Hotel Alpenhof features ski-in/ski-out access and an indoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

This luxury hotel also offers a spa tub, a fitness center, and a sauna.

Hotel Alpenhof has designated areas for smoking.

  • Free use of nearby fitness center 
  • Bar/lounge 
  • Coffee/tea in common areas 
  • Ski passes available 
  • Elevator/lift 
  • Fitness facilities 
  • Full-service spa 
  • Indoor pool 
  • Front desk (limited hours) 
  • Free breakfast 
  • Turkish bath/Hammam 
  • Spa treatment room(s) 
  • Porter/bellhop 
  • Tours/ticket assistance 
  • Restaurant 
  • Year Built 1983 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Pool sun loungers 
  • Steam room 
  • Sauna 
  • Safe-deposit box at front desk 
  • Spa services on site 
  • Terrace 
  • Free reception 
  • Ski storage 
  • Ski-in/ski-out access 
  • Luggage storage 
  • Offsite parking reservations required 
  • Concierge services 
  • Designated smoking areas 
  • Free train station pickup 
  • Spa tub 
  • Total number of rooms - 62 
  • Number of floors - 5 
  • Number of buildings/towers - 1 
  • Garden 
  • Multilingual staff 
  • Fireplace in lobby 
  • Free newspapers in lobby 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Free Wi-Fi  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking reservations required

Room Amenities

  • Hypo-allergenic bedding available 
  • Premium bedding 
  • Separate sitting area 
  • Phone 
  • Free local calls 
  • Minibar 
  • Free bottled water 
  • Daily housekeeping 
  • Designer toiletries 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • In-room safe 
  • Desk 
  • Iron/ironing board (on request) 
  • Cable TV service 
  • Flat-panel TV 
  • Free WiFi 
  • Room service (limited hours) 
  • Individually furnished 
  • Pillow menu 
  • Connecting/adjoining rooms available 
  • Rollaway/extra beds (surcharge) 
  • Free cribs/infant beds 

Where to Eat

A complimentary breakfast is served each morning between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered each day.

Restaurant Alpenhof - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Things to Do

An indoor pool and a spa tub are on site. Other recreational amenities include ski-in/ski-out access, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby 
  • Golfing nearby 
  • Rock climbing nearby 
  • Mountain biking nearby 
  • Snowshoeing nearby 
  • Downhill skiing nearby 
  • Cross-country skiing nearby 
  • Bicycle rentals nearby 
  • Ski lessons available nearby 
  • Ski equipment rental shops nearby 
  • Hiking/biking trails nearby 
  • Golf lessons available nearby 

Spa Services

Alpenhof SPA has 2 treatment rooms. Services include deep-tissue massages, sports massages, massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 2 
  • Manicures and pedicures 
  • Body treatments 
  • Body scrubs 
  • Facial treatments 
  • Aromatherapy treatments 
  • Deep tissue massage 
  • Sauna in spa 
  • Spa tub in spa 
  • Steam room in spa 
  • Minimum age to access spa is 16 
  • Reflexology 
  • Sports massage 
  • Detoxification wrap 
  • Massages 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at 11 PM

Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 7:30 AM - 11 PM
Zermatt is in a car-free zone and can be reached only by train. For more details, please contact the office using the information on the reservation confirmation received after booking.

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CHF 60.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets allowed for an extra charge of CHF 20 per pet, per night
  • Dogs only

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No onsite parking is available.

Fees

You'll be asked to pay the following charges at the property:
  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 17 years of age.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Pet fee: CHF 20 per pet, per night
  • Rollaway bed fee: CHF 60.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Alpenhof Hotel
  • Alpenhof Hotel Zermatt
  • Alpenhof Zermatt
  • Hotel Alpenhof
  • Hotel Alpenhof Zermatt

We should mention

This property offers transfers from the train station. Guests must contact the property with arrival details on arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.


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