Get an overview of this hotelMountain ski retreat with dining and an indoor pool

Popular property highlights

Breakfast included
Free WiFi
Pets allowed
Restaurant
Indoor pool

Location

Located near the slopes, this Zermatt hotel is in the mountains and within 1 mi (2 km) of St. Mauritius Church, Zermatt-Furi Gondola, and Matterhorn Museum. Furi - Riffelberg and Sunnegga Ski Resort are also within 3 mi (5 km).

Hotel Features

After a day on the slopes, return to Hotel Alpenroyal to dine at the restaurant, drink at the bar/lounge, and enjoy comforts including an indoor pool and a steam room.

Room Amenities

All 31 rooms offer free WiFi, TVs, and hair dryers. Other amenities available to guests include safes, phones, and desks.

Renovations & Closures

The property will be renovating from 04 May 2018 to 22 May 2018 (completion date subject to change). The following areas are affected:
  • Dining venue
During renovations, the hotel will make every effort to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

After a day on the snow, enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor swimming pool. Conveniences like ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar.

The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Hotel Alpenroyal is a smoke-free property.

  • Bar/lounge 
  • Ski passes available 
  • Elevator/lift 
  • Indoor pool 
  • Front desk (limited hours) 
  • Free breakfast 
  • Tours/ticket assistance 
  • Restaurant 
  • Year Built 1985 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Steam room 
  • Sauna 
  • Smoke-free property 
  • Safe-deposit box at front desk 
  • Terrace 
  • Ski storage 
  • Luggage storage 
  • Train station pickup (surcharge) 
  • Spa tub 
  • Total number of rooms - 31 
  • Number of floors - 4 
  • Number of buildings/towers - 1 
  • Multilingual staff 
  • Fireplace in lobby 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Free Wi-Fi  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

  • Phone 
  • Daily housekeeping 
  • Hair dryer 
  • In-room safe 
  • Desk 
  • Television 
  • Free WiFi 

Where to Eat

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.

Onsite venue - This restaurant specializes in regional cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Nearby Things to Do

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby 
  • Bicycle rentals nearby 
  • Ski lessons available nearby 
  • Mountain biking nearby 
  • Ski equipment rental shops nearby 
  • Hiking/biking trails nearby 
  • Snowshoeing nearby 
  • Downhill skiing nearby 
  • Cross-country skiing nearby 

Hotel Policies

Check-in

Check-in time ends at 10 PM

Check-in time starts at 2 PM

Special check-in instructions:

If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation.
Zermatt is in a car-free zone and can be reached only by train. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pets

  • Pets allowed for an extra charge of CHF 10 per pet, per day
  • Dogs only
  • 2 per room
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No onsite parking is available.
No rollaway/extra beds available
Guests must contact this hotel in advance to reserve a rollaway bed. Please contact the property using the information on the reservation confirmation received after booking.

Fees

You'll be asked to pay the following charges at the property:
  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 17 years of age.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Pet fee: CHF 10 per pet, per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Alpenroyal Zermatt
  • Hotel Alpenroyal
  • Hotel Alpenroyal Zermatt
  • Alpenroyal Hotel Zermatt

We should mention

This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.


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