Perfect location & great hotel but very thin walls
Posted Apr 24, 2016
We recently stayed in room 71 which is in the 'annexe' attached to the main building. The location of the hotel, slightly out of the centre of Zermatt on the hillside, is perfect for views of the Matterhorn and gives you the feeling of being away from the main tourist areas. Guests of the Hotel Alpenroyal are also given a pass to use the 60m high tunnel/lift entrance to the Hotel Schönegg across the road, which means the town centre is easily accessible and you're not faced with an uphill walk every time you come back to your hotel.
Breakfast was excellent with a huge variety to choose from, although the 'hot' options disappeared a couple of days after we arrived, presumably due to the hotel being quiet in the off-season. The room was clean and well kept.
The only criticism I would add, and it is a serious one if you like peace and quiet, is that the walls between each room are *extremely* thin, at least in the area of the hotel we were staying. This meant that when there were guests in the adjacent rooms we could hear practically every word of their conversations (and the wall-mounted TVs), and for a couple of days there was a very noisy dog in the room next to ours (pet-friendly hotel). Fortunately we were only disturbed for part of our stay as we were there in the off-season and there weren't many people staying in the hotel, but if you can't stand noise, I'd recommend either choosing a different hotel or bringing earplugs!