Junior Suite, Mountain View (Matterhorn) | Pillowtop beds, minibar, in-room safe, desk

Reviews of Hotel Antares

3.5 out of 5
Hotel Antares
Schluhmattstrasse 101, Postfach 468, Zermatt, VS

Reviews

8.6

Excellent

Rating 10 - Excellent. 24 out of 67 reviews" "
Rating 8 - Good. 35 out of 67 reviews" "
Rating 6 - Okay. 6 out of 67 reviews" "
Rating 4 - Poor. 2 out of 67 reviews" "
Rating 2 - Terrible. 0 out of 67 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

9.6/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ivo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Zermatt
A great hotel and even more amazing staff. Very accommodating and very pleasant. The rooms with a view of the Matterhorn are awesome. The hotel is only a block away from the Cable car and about a 15 min walk to the train station.
Stayed 4 nights in Aug 2023

8/10 Good

Wanpeng

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2023

10/10 Excellent

Mallory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

Jeff

Traveled with family
Liked: Cleanliness, staff & service
The staff were wonderful and went out of their way to make our stay enjoyable. The hotel was in overall clean condition and a decent value. We we lucky and had a great view of the Matterhorn from our room. The morning breakfast was also quite good. We liked the location near the Matterhorn Glacier Paradise aerial cable car. The only negative is that the hotel clearly hasn’t had a refresh/update in quite a number of years. Other than that, we appreciated the stay and the staff especially.
Stayed 2 nights in Jun 2023

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice guy checked us in late one night . Awesome breakfast.

10/10 Excellent

Alexa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The wellness/spa was incredible! The location to the main gondola was fantastic - was a 30 second walk which made life so easy. They have a ski locker room with boot warmers which was a great touch. Breakfast was really good, has a cool bar, and all the staff were so accommodating. It’s about 10 mins walk to the main shopping street, and the rooms with Matterhorn are just perfect.
Stayed 3 nights in Feb 2022

8/10 Good

Kongkaew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for Matterhorn view
Old stay hotel no elevator But the location and the room is pretty nice Nearby gondola to Matterhorn and the room with balcony it’s nice when you wake up drink some coffee and see Matterhorn view
Stayed 1 night in Aug 2021

10/10 Excellent

Jessie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien!
The building was older with a small lift that was tight for 3 people and luggage but quaint and added to character of place. The concierge, Dan, was exceptionally helpful and offered great advice and direction. His service and knowledge made the stay extremely successful and enjoyable. The room we were given had an outstanding view of the Matterhorn from the balcony and provided a beautiful backdrop to wake up to.
Stayed 3 nights in Feb 2021

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

8/10 Good

Monika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Spacious, comfortable room and great view of Matterhorn!
Stayed 1 night in Jul 2020

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, room comfort
Enjoyable stay
Great place to stay. Very close to the chair lift up the mountain. Service was great. Dan answered all our questions. Their wellness room is amazing (jacuzzi, sauna, steam room, etc.). The room has robes so you can wear those to go in their wellness room. They also have a restaurant for breakfast and a bar for drinks. They offer pickup and drop off services from the Zermatt train station. The pickup was free but the drop off was 10 CHF. Rooms are a little tight but enough for 2 people. Our room had a balcony with the view of the Matterhorn. It was absolutely stunning!
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service, property conditions & facilities
Great location! Less than a block from the gondola.
Stayed 6 nights in Feb 2020

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff. Close to ski lifts and rental shop. Good restaurants near by a da pleasant 10 mins walk to Main Street.
Stayed 6 nights in Feb 2020

8/10 Good

Steve

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2019

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
visiting the Matterhorn
We choose to stay here when visiting Zermatt and th Matterhorn. It’s a distance from the train station (Zermatt is car free, but had taxis). The best views of Matterhorn are by taking th train to Gornergrat not by taking the gondola or so we were told. The gondola is close to this hotel. It is further up the mountain in Zermatt. Small room if you are skiing but it does offer views of the Matterhorn whereas I doubt many others in Zermatt do.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel and even better skier location
right next to gondola up the mountain. staff is very helpful. short walk down the hill into town. would stay here again.
Stayed 5 nights in Mar 2018

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean
Beautiful, well maintained hotel with many amenities. Ski slopes are practically outside your door. We especially enjoyed our balcony with a beautiful view of the Matterhorn. Expensive considering it was not the height of the season and the hotel did not provide local transportation (other hotels did but the one labeled “Antares” was garaged.) 15-20 minute walk to the center of town where there are many shops and restaurants. We would stay here again if in Switzerland.
Response from Reception on Apr 3, 2018
Dear James We are glad to hear that you enjoyed your stay in our Hotel in Zermatt

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Ski vacation
If you are interested in ski only, it is best located hotel in Zermatt. It is 1 min from the lift. Also, the breakfast is very good and staff is very helpful. But, room is very small. Yes, I am aware about room size in Europe, but this one is really tiny. The second problem, the Wi-Fi connection is very poor. The only place in a room where I can download my mail was near the room front door. So, if you plan to ski all day, spend the evening in restaurants and only sleep in the room -it is perfect. If you expect to spend significant amount of time in your room, or ski is not your prime interest, there are better hotels options in Zermatt
Stayed 10 nights in Feb 2018
Response from Reception on Apr 3, 2018
Thank you for your review

8/10 Good

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Perfect location for skiing, right next to MHE lift. Friendly staff, great service. Breakfast solid. Easy shuttle to train station or town center if needed... or a 15 min walk. Will be back!
Stayed 3 nights in Feb 2018
Response from Reception on Apr 3, 2018
Dear Nina We are happy to hear that you enjoyed your stay in Zermatt!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2018
Response from Reception on Apr 3, 2018
Thank you for your Response!

10/10 Excellent

Marky_Mark, Wales UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right next to Matterhorn experience
Monica was very friendly and checked us in whilst giving us good tips about Zermatt
Stayed 1 night in Dec 2017
Response from Monika on Jan 23, 2018
Thank you for your friendly respond! Best regards Monika

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Nice hotel-needs better beds
Great location-close to the Matter Horn Express gondola and close to the apres ski parties! The room we had had a terrible bed, making it near impossible for me to sleep each night. It was so small and sloped off to the side, making the already small sleeping area smaller! The spa area is nice but was ruined by naked men walking around. I get that it is a spa and it is in Europe, but it is also a hotel, not your own private sauna or even a spa business- cover yourself up. The hotel provides robes (in your room) and towels in the spa area so really no need for 4-5 naked men walking around making it uncomfortable to be in there.

10/10 Excellent

Yelena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Cozy hotel
Lucky enough to get a room with a direct view of the Matterhorn. As is all too common throughly Europe, the "double" bed was two singles pushed together. Rather uncomfortable. Small room but good enough.

8/10 Good

Hans-Kaspar, Zurich

Liked: Cleanliness, staff & service, room comfort
Great Hotel, but Inaccurate Hotels.com Information
Friendly welcome, perfect location, great view. The negative side was not the hotels fault but due to inaccurate hotels.com information: breakfast is not included, hotel has not 20 (!!!)restaurants, taxes are not all included and there is no charge of 40 Swiss Francs when paying by VISA, as claimed by hotels.com

10/10 Excellent

Sharon, Cobham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Antares hotel in Zermatt
Our stay at Antares was wonderful. Staff could not be more helpful and friendly. Room was well appointed with plenty of closet and shelf space, very comfortable with a balcony and we had a great view of the Matterhorn. Upon arrival in our room, there was a platter of fresh fruit for us to enjoy during our stay. The location of this hotel is perfect as it is so close to the Klein Matterhorn lift as we were there to ski. It is a 1 min. walk to the lift. Zermatt is not a big village so still easy to walk into town at night. The only negative for this hotel is that the decor is tired. Although well kept, it feels like you are in a time capsule. Also in the bathroom, our tub was not a proper shower. It only had a handheld. If the hand held was on a bar or placed higher, it would be much easier to shower. The tub however, was nice and deep and good for a bath! The wellness facilities were very nice. Great sauna and steam room and I love the warm stone beds to totally relax. Wellness area was kept very clean as well which was very important to us. Overall I would say this hotel is good value for money.

8/10 Good

Lane, Utah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Matterhorn spectacular
Staff was great! It was off-season and the restaurant was closed, so that was an issue. Breakfast really good, eggs to order. View of the Matterhorn is spectacular.

8/10 Good

Tim, London

Liked: Cleanliness, staff & service, room comfort
Clean, warm and welcoming -with excellent views
Late notice booking, not cheap but peak season for an unseasonally short 3-day break. Warmly welcomed, very well looked after. Good staff who are accommodating. Rooms are clean, tidy, well serviced and well presented, if a little dated decor. A couple of steps from the Furi skilift and a decent rental centre, this is ideally situated for keen skiers, and just a short walk / free bus ride from Zermatt village centre. Happily recommended.

6/10 Okay

Mathieu, New Zealand

Disliked: Room comfort
Honeymoon trip
Good reception, very welcoming and enthusiast staff. We got upgraded to a mountain view room, very kind! The hotel is located very close to the cable car but a bit far from town. The shower was a appointment, I had to hold it in one hand the whole time. Double beds made of two single mattresses pushed together. The perfect anti cuddle device, not ideal for your honeymoon trip. But after a few hotels around Switzerland, I realized that's the way it is.

6/10 Okay

alp, istanbul

Disliked: Cleanliness, staff & service, room comfort
Money Trap.
Do not surprise to tell you to upgrade your room for 40franks per day. They show your room which you have already booked. It s very small. And then tell them you can have a bigger room for just 40franks per day :) They say to everybody. On the other hand, towels have never changed during our 5 day stay.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Better options in Zermatt for this price or lil mo
First off, the staff was not "hospitable" at all, we arrived and called them from the train station to be told that our room keys will just be left at the counter and we should just show ourselves in because the person was busy. The room.... ATROCIOUS!!! Dirty pink carpets broken table on the balcony. The lights in the corridors were always off, get off the elevator and walk down a dark corridor to your room using your phone as a light. Breakfast was supposed to be from 8-9:30, but past 9am they put everything away so good luck with that! Free wifi is a joke we were told that because of the rain there was no wifi otherwise it works perfectly... Well it was bright and sunny the next day and still no wifi... So enough said! WE WILL NEVER STAY HERE AGAIN! We should have known better than to book a hotel with no reviews when we booked.

10/10 Excellent

Billy, Zurich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service
We stayed at Hotel Antares for one night, and the staff was incredible. The front desk was always willing to help with any questions we had. She provided us with great recommendations for a place to eat, as well as a great bar for drinks and dancing afterword. The next morning we requested a late checkout, and shuffled around the customers coming in the next day so that we could delay our checkout until 4PM! Overall, very pleased with the hotel and highly recommend.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
not good
bed is too small, overall, not good with this price.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Catherine

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

8/10 Good

Heidi

Stayed 1 night in Aug 2023

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location by the lifts.
Stayed 1 night in Sep 2021

8/10 Good

Axel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belle vue sur le cervin même dans nôtre lit
Stayed 3 nights in Mar 2021

8/10 Good

Malorie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Une adresse à garder
Hôtel bien situé à l'extérieur de Zermatt. L'hôtel fait un peu "vieillot", mais la chambre avec vue sur le Cervin est vraiment agréable. Les 2 seuls "bémols": le store ne fonctionnait pas, mais ne n'était pas grave car il y a le rideau, et la pression de l'eau pour la douche n'est pas très forte. Du choix pour le (petit-) déjeuner et le personnel aux petits soins! A recommander!
Stayed 2 nights in Sep 2020

8/10 Good

Marcel

Traveled with family
Liked: Cleanliness, staff & service, room comfort
3 jours à Zermatt
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Sehr nett
Stayed 3 nights in Aug 2020

10/10 Excellent

Luca

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome short trip to zermatt
The hotel is very clean, staff was very nice and the view was magnificent!
Stayed 1 night in Aug 2020

10/10 Excellent

Praewa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Einzigartige Lage mit Blick aufs Matterhorn. Leider enttäuschende Dusche sowie teilweise auch nicht so sauber wie erhofft.
Stayed 3 nights in Jul 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Gutes älteres Hotel mit geplanter Renovation 2021
Das Hotel ist bereits älter wird aber gemäss Aussage des Rezeptionisten nächstes Jahr renoviert. Die Lage des Hotels ist nahe der Bergbahn somit perfekt für Wanderer/Biker. Ins Zentrum ist es zu Fuss maximal 10 Minuten. Die Sicht aus unserem Zimmer (mit Balkon) auf das Matterhorn war perfekt. Wir waren sehr zufrieden mit unserem Aufenthalt.
Stayed 3 nights in Jul 2020

10/10 Excellent

Leïla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour plaisir à Zermatt
Vue de la chambre
Au bord de la Vispa
Ancien mode de transport
Les bancs sont accueillants 👍🏽
Stayed 2 nights in Jul 2020

10/10 Excellent

Seyit mehmet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Great hotel 50 m to main ski gondola. Superb Staff. Excellent Matterhorn scene.
Stayed 4 nights in Feb 2020

8/10 Good

MONIKA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das Personal verdient ein GROSSES KOMPLIMENT!
Die Unterkunft ist ideal gelegen, wenige Meter von der Gondelbahn (Matterhorn Express) entfernt. Das Frühstück war sehr lecker. Ein GROSSES KOMPLIMENT geht an das Personal. Die Dame an der Rezeption hat uns super beraten und war sehr hilfsbereit. Auch die restlichen Mitarbeitenden waren sehr freundlich und zuvorkommend. DANKE!
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Staff & service, amenities
The bathroom had not been cleaned properly. Staff was amazing!
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019