Get an overview of this hotelMountain ski retreat with a restaurant

Popular property highlights

Breakfast included
Free WiFi
Pets allowed
Restaurant
Smoke-free property

Location

Located near the slopes, this Zermatt hotel is in the mountains, within a 10-minute walk of Mountaineers Cemetery and Zermatt-Furi Gondola, and close to winter sports such as cross-country skiing and skiing lessons. St. Mauritius Church and Matterhorn Museum are also within 5 minutes.

Hotel Features

After a day on the slopes, return to Hotel Astoria to dine at the restaurant, drink at the bar/lounge, or relax in a steam room.

Room Amenities

All 21 rooms offer free WiFi, balconies, and TVs. Guests will also find minibars, room service, and coffee makers.

 Guest Highlights

Our Guests Love
  • Good location
  • Breakfast
  • Overall value of stay
  • Helpful staff
  • Guestroom size

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This ski hotel also offers a sauna, multilingual staff, and ski storage.

Hotel Astoria is a smoke-free property.

  • Safe-deposit box at front desk 
  • Ski storage 
  • Bar/lounge 
  • Luggage storage 
  • Babysitting or childcare 
  • Elevator/lift 
  • Concierge services 
  • Front desk (limited hours) 
  • Free breakfast 
  • Porter/bellhop 
  • Express check-out 
  • Restaurant 
  • Year Built 1986 
  • Total number of rooms - 21 
  • Number of floors - 3 
  • Free WiFi 
  • Steam room 
  • Sauna 
  • Number of buildings/towers - 1 
  • Babysitting or childcare (surcharge) 
  • Smoke-free property 
  • Multilingual staff 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Babysitting or childcare (surcharge)  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

  • Private bathroom 
  • Balcony 
  • Daily housekeeping 
  • Free cribs/infant beds 
  • Premium TV channels 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Free toiletries 
  • Hair dryer 
  • In-room safe 
  • Television 
  • Free WiFi 
  • Room service (limited hours) 
  • Rollaway/extra beds (surcharge) 

Where to Eat

A complimentary breakfast is served each morning between 7:30 AM and 10 AM.

Hotel Astoria has a restaurant on site.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Sledding nearby 
  • Snowboarding nearby 
  • Bicycle rentals nearby 
  • Golfing nearby 
  • Ski lessons available nearby 
  • Mountain biking nearby 
  • Ski equipment rental shops nearby 
  • Hiking/biking trails nearby 
  • Snowshoeing nearby 
  • Downhill skiing nearby 
  • Cross-country skiing nearby 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-in time ends at 10 PM

Special check-in instructions:

The front desk is open daily from 8 AM - 10 PM
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation.
Zermatt is in a car-free zone and can be reached only by train. For more details, please contact the office using the information on the reservation confirmation received after booking.

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pets

  • Pets allowed for an extra charge of CHF 8 per pet

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No onsite parking is available.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Fees

You'll be asked to pay the following charges at the property:
  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.
  • Resort fee: CHF 2.50 per person, per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Pet fee: CHF 8 per pet
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Astoria Zermatt
  • Hotel Astoria Zermatt

We should mention

Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.


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