Ratings based on 215 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Alberta Canada

Awesome !!

Posted Jul 22, 2016
Pros: Staff was English speaking - this is a family owned Hotel so they take a lot of pride in making their guest stay great.
Location: Great Location - near the main street, grocery store and restaurants.
We had the rooms on the fifth floor - facing the Matterhorn which were great. Unfortunately the weather was cloudy so only seen the Matterhorn for a few minutes each of the 2 days we were there. Huge breakfast is included with the room rate which was a bonus for sure.
3 out of 5
by A verified traveler from san francisco

Good access to sites

Posted Jul 9, 2016
Pros: Good sized bathroom; staff always to help
Cons: Elevator access to floors
Location: Close to museum, restaurants
Layout of hotel was a bit strange. Entry could have been made more handicapped friendly. Room was spacious enough. Breakfast buffet was well though out.modern. Good sized bathroom
5 out of 5
by A verified traveler from Japan

マッターホルンが見えるホテル

Posted Jul 8, 2016
Pros: ・窓からみえるマッターホルンの眺め ・朝食バイキング(チーズ、パンが美味しい。。。)
Cons: ・改善点ではないが、日本人ツアー客も多く、ホテル前の道路が朝・晩が混んでいることと、海外旅行中に日本人と会いたくない方が要注意 ・ベランダに出ると、他のホテルのお客さんが見え、気まずくなることも
Location: ・日本人橋から徒歩1分とかからない最高の立地 ・買い物できるメインストリートからは一本外れており、静か
窓からマッターホルンが見えるとの事で、今回予約しました。その言葉に偽りなく、マッターホルンが窓・ベランダから見えるいいお部屋でした。ただ、難点としては、場所がわかりづらい。
5 out of 5
by A verified traveler from Hong Kong

一流的山景房

Posted Jul 4, 2016
Pros: 山景房有露台, 可以一覽馬特洪峰. 很滿意.
Location: Matterhorn Glacier Paradise 馬特洪峰冰川天堂, Matterhorn Museum 馬特洪峰博物館, Glacier Express 冰河列車
酒店位置很容易找. 距離策馬特火車站約10-15分鐘路程, 距離纜車站約10-15分鐘路程 職員很友善, 自助早餐選擇多.
5 out of 5
by A verified traveler

Fin beliggenhed

Posted May 31, 2016
Dejligt værelse med fantastisk udsigt. Fin ramme om et dejligt ophold.
Comment from Hotel Management
Jun 5, 2016 by Julie, Hotel Management
Thank you very much for the response! We are glad you enjoyed your stay!
5 out of 5
by A verified traveler

Posted May 30, 2016
Staff very helpful and friendly. Loved Zermatt but did not see the Matterhorn because of weather. 😒
Comment from Hotel Management
Jun 5, 2016 by Julie, Hotel Management
Thank you very much for this positive feebdack! Its been quite bad weather this month :(
4 out of 5
by yunmi from 한국 korea

만족해요

Posted Apr 16, 2016 on Hotels
역에서 내려서 좀 걸어가야하긴 하는것 빼곤 모두 만족해요. 지하에 스파서비스가 있어서 좋았어요. 로비서 예약하면 1층에있는 개인적인 스파와 사우나를 쓸 수 있어요. 객실이 넓어서 너무 좋았어요. 조식도 다양하고 맛있었어요. 또 머물고 싶네요.
Comment from Hotel Management
Jun 5, 2016 by reception, Hotel Management
Thank you very much for the positive Feedback!
5 out of 5
by A verified traveler

5 auf 6

Posted Apr 11, 2016 on Hotels
Super !
Comment from Hotel Management
Jun 5, 2016 by reception, Hotel Management
Danke für das Feedback! Es freut uns, dass es Ihnen gefallen hat!
4 out of 5
by A verified traveler

Posted Apr 5, 2016 on Hotels
Comment from Hotel Management
Jun 5, 2016 by reception, Hotel Management
Many thanks for the feedback
3 out of 5
by Min-Huei from Switzerland

Posted Mar 25, 2016 on Hotels
Except for the newly-renovated bathroom, everything is ancient. The ancient mattress is horrible... The staff are nice, but for the price and the room condition, it really is not up to par.
Comment from Hotel Management
Jun 6, 2016 by reception, Hotel Management
Dear Mrs Min-Huei,, we have noted the critics and than you for the feedback