Ratings based on 224 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

ベランダからマッターホルンが良く見える

Posted Aug 20, 2016
洗面所とバスルームが新しく、バスタブも深くて水量も多く快適。帰りに雨が降っていたら、無料でクルマ(地元名物の小さなワンボックス風の電気自動車)で送ってくれた。Pokemon Goのポケストップがあり、ポケモンが沢山ゲット出来た。
4 out of 5
by A verified traveler

マッターホルンが見える

Posted Aug 18, 2016
新しいホテルなので、 設備がとても綺麗で快適。 部屋にバルコニーがあり、喫煙者にとってもストレスがない。 また、朝食のビュッフェがとてもおいしく、 8時からの開始時刻の少し前に対応してもらえました。 ホテルのスタッフもフレンドリーでとても気持ちよく滞在できました。
5 out of 5
by A verified traveler

GREAT LOCATION FROM SKI LIFT TO KLEINE MATTERHORN.

Posted Aug 8, 2016
Pros: CLEANLINESS, AND WELLNESS CENTER WHICH HAD MULTIPLE SAUNAS AND STEAM ROOM. BREAKFASTS WERE TASTY AND SUFFICIENT VARIETY.
Cons: NOTHING
Location: RIGHT IN TOWN WALKING DISTANCE TO EVERYTHING INCLUDING COGWHEEL TRAIN UP TO GORNERGROT COGWHEEL TRAIN. HIKING TRAILS GALORE!
THE STAFF WAS AWESOME. THE HOTEL WAS CLEAN AND MODERN. BATHROOMS UPDATED. NICE BALCONY WITH EACH ROOM WITH BEAUTIFUL VISTAS.
5 out of 5
by A verified traveler from Alberta Canada

Awesome !!

Posted Jul 22, 2016
Pros: Staff was English speaking - this is a family owned Hotel so they take a lot of pride in making their guest stay great.
Location: Great Location - near the main street, grocery store and restaurants.
We had the rooms on the fifth floor - facing the Matterhorn which were great. Unfortunately the weather was cloudy so only seen the Matterhorn for a few minutes each of the 2 days we were there. Huge breakfast is included with the room rate which was a bonus for sure.
3 out of 5
by A verified traveler from san francisco

Good access to sites

Posted Jul 9, 2016
Pros: Good sized bathroom; staff always to help
Cons: Elevator access to floors
Location: Close to museum, restaurants
Layout of hotel was a bit strange. Entry could have been made more handicapped friendly. Room was spacious enough. Breakfast buffet was well though out.modern. Good sized bathroom
5 out of 5
by A verified traveler from Japan

マッターホルンが見えるホテル

Posted Jul 8, 2016
Pros: ・窓からみえるマッターホルンの眺め ・朝食バイキング(チーズ、パンが美味しい。。。)
Cons: ・改善点ではないが、日本人ツアー客も多く、ホテル前の道路が朝・晩が混んでいることと、海外旅行中に日本人と会いたくない方が要注意 ・ベランダに出ると、他のホテルのお客さんが見え、気まずくなることも
Location: ・日本人橋から徒歩1分とかからない最高の立地 ・買い物できるメインストリートからは一本外れており、静か
窓からマッターホルンが見えるとの事で、今回予約しました。その言葉に偽りなく、マッターホルンが窓・ベランダから見えるいいお部屋でした。ただ、難点としては、場所がわかりづらい。
5 out of 5
by A verified traveler from Hong Kong

一流的山景房

Posted Jul 4, 2016
Pros: 山景房有露台, 可以一覽馬特洪峰. 很滿意.
Location: Matterhorn Glacier Paradise 馬特洪峰冰川天堂, Matterhorn Museum 馬特洪峰博物館, Glacier Express 冰河列車
酒店位置很容易找. 距離策馬特火車站約10-15分鐘路程, 距離纜車站約10-15分鐘路程 職員很友善, 自助早餐選擇多.
5 out of 5
by A verified traveler

Fin beliggenhed

Posted May 31, 2016
Dejligt værelse med fantastisk udsigt. Fin ramme om et dejligt ophold.
Comment from Hotel Management
Jun 5, 2016 by Julie, Hotel Management
Thank you very much for the response! We are glad you enjoyed your stay!
5 out of 5
by A verified traveler

Posted May 30, 2016
Staff very helpful and friendly. Loved Zermatt but did not see the Matterhorn because of weather. 😒
Comment from Hotel Management
Jun 5, 2016 by Julie, Hotel Management
Thank you very much for this positive feebdack! Its been quite bad weather this month :(
4 out of 5
by Neeraj from Texas

Nice stay at Hotel Bristol in Zermatt

Posted May 26, 2016 on Hotels
We're at Briatol for 2 days. We had a great view from our upgraded room of Matterhorn. Great place to stay with very friendly staff who gave useful IPs on where to eat and shop. 5 minutes walking from Matterhorn glacier paradise. They also provide free pick up and drop off to the train station. The breakfast in the morning is also good with many options for vegetarian. The only negative thing o could think of were the mattresses, they were not comfortable.
Comment from Hotel Management
Jun 5, 2016 by reception, Hotel Management
Thank you very much for this positive feedback! Its great to hear you enjoyed your stay fully! All the best!