Get an overview of this hotelLuxurious ski hotel with ski-in/ski-out access

Popular property highlights

Breakfast included
Free WiFi
Pets allowed
Indoor pool
Smoke-free property

Location

Located on a river, this Zermatt hotel offers ski-in/ski-out access within 1 mi (2 km) of Zermatt-Furi Gondola, Mountaineers Cemetery, and St. Mauritius Church. Sunnegga Ski Resort and Furi - Trockener Steg Cable Car are also within 3 mi (5 km).

Hotel Features

Ski into Hotel Firefly, where you can enjoy a drink at the bar/lounge and comforts including an indoor pool and a steam room.

Room Amenities

All 16 individually decorated rooms feature free WiFi and Tempur-Pedic beds. Guests will find kitchens with refrigerators, stovetops, and dishwashers.

Renovations & Closures

The property is closed between 01 May and 30 June.

Hotel Amenities

Hotel Amenities

After a day on the slopes, enjoy a swim in the indoor swimming pool or use the hotel's other facilities, including a health club and a steam room. Hotel Firefly helps provide the perfect ski vacation with ski storage and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

Hotel Firefly is a smoke-free property.

  • Barbecue grill(s) 
  • Bar/lounge 
  • Coffee/tea in common areas 
  • Ski passes available 
  • Elevator/lift 
  • Indoor pool 
  • Front desk (limited hours) 
  • Billiards or pool table 
  • Free breakfast 
  • Porter/bellhop 
  • Year Built 2008 
  • Tours/ticket assistance 
  • Steam room 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Sauna 
  • Health club 
  • Smoke-free property 
  • Children's pool 
  • Ski storage 
  • Ski-in/ski-out access 
  • Luggage storage 
  • Free train station pickup 
  • Total number of rooms - 16 
  • Number of floors - 6 
  • Number of buildings/towers - 1 
  • Garden 
  • Multilingual staff 
  • Free newspapers in lobby 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Kitchen  
  • In-room childcare (surcharge)  
  • Refrigerator  
  • DVD player  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

  • Furnished balcony or patio 
  • Hydromassage showerhead 
  • Digital TV service 
  • Free WiFi 
  • Individually furnished 
  • Individually decorated 
  • Tempur-Pedic mattress 
  • iPod docking station 
  • Dishwasher 
  • Stovetop 
  • DVD player 
  • Blackout drapes/curtains 
  • In-room childcare (surcharge) 
  • Slippers 
  • Daily housekeeping 
  • Hypo-allergenic bedding available 
  • Bathrobes 
  • Free toiletries 
  • Room service (limited hours) 
  • Espresso maker 
  • Iron/ironing board (on request) 
  • Free bottled water 
  • Cookware, dishware, and utensils 
  • Video-game console 
  • Premium TV channels 
  • Air conditioning 
  • Phone 
  • Refrigerator 
  • Kitchen 
  • Turndown service 
  • Hair dryer 
  • Shower/tub combination 
  • In-room safe 
  • In-room climate control (air conditioning) 
  • Free newspaper 
  • In-room massage available 
  • Partially open bathroom 
  • Rollaway/extra beds (surcharge) 

Where to Eat

A complimentary breakfast is served each morning between 7:00 AM and noon.

Room service (during limited hours) is available.

Nearby Things to Do

A health club and complimentary bicycles are featured at the hotel. An indoor pool and a children's pool are on site. Other recreational amenities include ski-in/ski-out access and a sauna.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Sledding nearby 
  • Snowboarding nearby 
  • Free bicycles on site 
  • Parasailing nearby 
  • Ski lessons available nearby 
  • Ski equipment rental shops nearby 
  • Hiking/biking trails nearby 
  • Mountain biking on site 
  • Downhill skiing nearby 

Spa Services

  • Massages 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at 10 PM

Special check-in instructions:

The front desk is open daily from 8 AM - 1 AM
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in. Please contact the office using the information on the reservation confirmation received after booking.
Zermatt is in a car-free zone and can be reached only by train. For more details, please contact the office using the information on the reservation confirmation received after booking.

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 150.00 per night.

Pets

  • Pets allowed for an extra charge of CHF 20 per pet, per night

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No onsite parking is available.

Fees

You'll be asked to pay the following charges at the property:
  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 17 years of age.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Pet fee: CHF 20 per pet, per night
  • Rollaway bed fee: CHF 150.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Firefly Hotel
  • Firefly Hotel Zermatt
  • Firefly Zermatt
  • Hotel Firefly Zermatt

We should mention

This property offers transfers from the train station. Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 18 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms.

Awards & Affiliations

  • The property is a member of the Small Luxury Hotels of the World.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.


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