Ratings based on 29 Verified Reviews

4.5 out of 5
100% of guests recommend
4.5 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent staff and location and service

Posted Mar 26, 2017
Excellent!! Very good location and staff very nice rooms Will definitely come back
Comment from Hotel Management
Apr 5, 2017 by General Manager, Hotel Management
Thank you very much for this wonderful review. The whole team is always very pleased to welcome you. We are looking forward to see you again and we wish you a beautiful day.
5 out of 5
Recommended
for Everyone
by A verified traveler from santa rosa calif.

nice hotel with easy shuttle to lifts for skiing

Posted Mar 6, 2017
Pros: very helpful staff,and hotel clean and bright sunny breakfast room.
Location: excellent skiing and good restaurants nearby,reasonable rates.
very friendly staff,and clean rooms, hot showers, i would recommend this hotel
Comment from Hotel Management
Mar 7, 2017 by General Manager, Hotel Management
Thank you so much for taking the time to write this lovely comment. We always do our best in order to assure our guests a wonderful stay, therefore we are very pleased that you appreciate our staff, the hotel’s location and our rooms. Hoping to welcome you again very soom, we wish you all the best.
4 out of 5
by A verified traveler

Great getaway

Posted Sep 10, 2016 on Hotels
Love the hotels quick response to my last minute request in organizing my husbands birthday.
Comment from Hotel Management
Sep 12, 2016 by General Manager, Hotel Management
Thank you so much for this great review. We are glad to hear that you enjoyed your stay at our hotel. Our team always tries its very best to make our client’s stay as agreeable as possible. We are looking forward to welcome you soon again.
5 out of 5
Recommended
for Everyone
by A verified traveler from charlotte, nc

Exceeded our expectations!

Posted Jul 5, 2015
We spent two nights in a family suite. The location was very convenient to everything, and the staff went out of their way to answer our questions and help us coordinate our train schedule/plans. Special thanks to Solomon who was always so friendly and knowledgeable! We were also very pleasantly surprised with the onsite restaurant and enjoyed a delicious dinner on the outdoor terrace while soaking in the beautiful views. Overall a great experience and we highly recommend the Helvetia Intergolf
Comment from Hotel Management
Jul 30, 2015 by General Manager, Hotel Management
We are really grateful to you for your excellent review. Thank you for recommending our hotel and for appreciating our work. We always do our best to take care of our guests. See you soon in Crans-Montana!
5 out of 5
Recommended
for Everyone
by J from Tokyo

One night stay

Posted Dec 28, 2013
My party of 3 stayed at this hotel for one night during week before Christmas holidays on business. Room was clean, warm and came with a nice balcony which was too chilly to stay out but got to view a fabulous sun set. Staff was cheerful and quick to help with luggages. Breakfast was sumptuous, with myriad of choices from the buffet table. Restaurant area was sunny and bright. Many guests were arriving for skiing holidays but due to lack of snow, the town was not in that spirit yet.
Comment from Hotel Management
Aug 19, 2014 by Reception, Hotel Management
Good morning, thank you so much for your excellent review concerning our hotel and restaurant. The hospitality and kindness are in fact our prerogative. A "warm" goodbye from all the staff and see you soon. Reception
5 out of 5
Recommended
for Everyone
by A verified traveler

The lonely pilot

Posted Apr 14, 2012
Pros: Great staff & food
Cons: The dark garage.
Stayed in this hotel whilst on business. At first glance not what you might consider to be a business hotel but the staff and facilities were excellent. Would love to return for pleasure next time.
Comment from Hotel Management
Aug 19, 2014 by Reception, Hotel Management
Good morning, thanks for giving us the best score. We hope to welcome you again as soon as possible. Greetings from all of us. Reception
5 out of 5
Recommended
for Everyone
by A verified traveler from metz

Très bon accueil personnalisé et très bon service

Posted Jan 22, 2017
Hotel bien situé avec une navette pour se rendre aux pistes à toute heure le restaurant était de qualité et la réception très efficace
Comment from Hotel Management
Jan 26, 2017 by Hotel helvetia Intergolf, Hotel Management
Un grand merci pour cette excellente note. Nous sommes ravis d'apprendre votre entière satisfaction. En effet, toute notre équipe est toujours très concernée par le bien-être de ses clients. Ce qui explique nos efforts d'offrir plusieurs services afin de garantir un séjour inoubliable. Nous nous réjouissons de vous accueillir à nouveau.
4 out of 5
by A verified traveler

Posted Sep 18, 2016 on Hotels
Hotel war sehr schön aber für ein 4 Sterne Hotel zu teuer
Comment from Hotel Management
Sep 23, 2016 by General Manager, Hotel Management
Vielen Dank, dass Sie sich die Zeit genommen haben, um unser Hotel zu bewerten. Es freut uns zu hören, dass Sie Ihre Ferien in unserem Hause geniessen konnten. Bezüglich unserer Preise sind Sie im Erklang mit diejenigen der anderen 4 Sterne Hotel in Crans-Montana, ein wunderbarer Touristenort. Alles ist mit den hervorragenden Leistungen, die dieses Dorf unseren Gästen und Besuchern bietet, verbunden. Wir hoffen, Sie ein anderes Mal wieder bei uns empfangen zu dürfen.
5 out of 5
by A verified traveler

Posted Sep 4, 2016 on Hotels
Comment from Hotel Management
Sep 16, 2016 by General Manager, Hotel Management
Toute l'équipe vous remercie 1000 x pour ce magnifique "5/5", il nous donne confiance et du baume au cœur. Nous faisons notre possible pour que le séjour de nos clients soit réussi et qu'ils se sentent " comme à la maison". Nous nous réjouissons de vous accueillir à nouveau.
5 out of 5
by Schreinerei Frank from Freiburg

ich komme gerne wieder

Posted Jun 18, 2016 on Hotels
sehr guter service, sehr schönes Hotel mit großzügigen Zimmer u. entsprechender Ausstattung / Komfort, ganz tolles Frühstückbuffet, lässt keine Wünsche offen, insgesammt sehr freundliches Personal danke für das Zimmer-upgrade
Comment from Hotel Management
Jun 21, 2016 by Reception, Hotel Management
Das ganze Team bedankt sich herzlich bei Ihnen für Ihren tollen Kommentar. Zuvorkommendes und freundliches Personal ist, unserer Ansicht nach, eines der wichtigsten Elemente, damit man sich in einem Hotel so richtig wohl fühlt. Es freut uns sehr, dass Sie Ihren Aufenthalt bei uns genießen konnten. Wir hoffen, Sie ein anderes Mal wieder bei uns empfangen zu dürfen.