Room type

Standard Double Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Single Room

Max Occupancy: 1 guest

Basic Double Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Triple Room

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Get an overview of this hotelFamily-friendly ski hotel with a restaurant

Location

Located near the slopes, this Zermatt hotel is in the mountains, within a 15-minute walk of Matterhorn Museum and Zermatt-Furi Gondola, and close to winter sports such as cross-country skiing and snowshoeing. St. Mauritius Church and Mountaineers Cemetery are also within 5 minutes.

Hotel Features

After a day on the slopes, return to dine at the restaurant and drink at the bar/lounge. Additional amenities at Hotel Helvetia include ski storage and complimentary wireless Internet access.

Room Amenities

All 14 rooms offer free WiFi, cable TV, and hair dryers.

Hotel Amenities

Hotel Amenities

Hotel Helvetia helps provide the perfect winter holiday with ski storage, skiing lessons, and ski equipment rentals. When the sun goes down, sip après-ski drinks in the hotel's bar.

The hotel offers a restaurant. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary high-speed wireless Internet access.

  • ATM/banking 
  • Bar/lounge 
  • Coffee/tea in lobby 
  • Free newspapers in lobby 
  • Free breakfast 
  • Free WiFi 
  • Front desk (limited hours) 
  • Gift shops or newsstand 
  • Grocery/convenience store 
  • Multilingual staff 
  • Number of buildings/towers - 1 
  • Number of floors - 4 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Shopping on site 
  • Ski storage 
  • Total number of rooms - 14 
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Family Friendly Amenities

  • Cribs/infant beds (complimentary)  
  • Free Wi-Fi  
  • Grocery/convenience store  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

  • Bathtub or shower 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Free cribs/infant beds 
  • Daily housekeeping 
  • Free WiFi 
  • Hair dryer 
  • Private bathroom 

Where to Eat

A complimentary breakfast is served each morning between 7:30 AM and 10:00 AM.

Restaurant Helvetia - This restaurant specializes in regional cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required. Open select days.

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Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Downhill skiing nearby 
  • Cross-country skiing nearby 
  • Snowboarding nearby 
  • Snowshoeing nearby 
  • Bicycle rentals nearby 
  • Mountain biking nearby 
  • Golf lessons available nearby 
  • Sledding nearby 
  • Ski equipment rentals on site 
  • Ski lessons on site 
  • Hiking/biking trails nearby 
  • Rock climbing nearby 
  • Ziplining nearby 
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Hotel Policies

Check-in

Check-in time ends at 8 PM

Check-in time starts at 2 PM

Special check-in instructions:

If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation.
Guests arriving by car should note that the city of Zermatt is car-free and transportation by shuttle or taxi is required to get to the hotel. For more information and detailed instructions, please contact the property prior to arrival; contact information can be found on the booking confirmation.

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 6 years old stay free when using existing bedding.
  • Free cribs (infant beds)!

Pets

Pets allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.

No elevators

Noise-free rooms not guaranteed

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Fees

You'll be asked to pay the following charges at the hotel:
  • A tax is imposed by the city: CHF 2.50 per person, per night for adults; CHF 1.05 per night for guests aged 6-15 years old. This tax does not apply to children under 5 years of age.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Pet deposit: CHF 50 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Guests must transfer to the property via required shuttle and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation. Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

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