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Get an overview of this hotelFamily-friendly ski hotel with a full-service spa

Location

Located near the slopes, this Zermatt hotel is within a 10-minute walk of Matterhorn Museum and Matterhorn Golf club and close to winter sports such as cross-country skiing and skiing lessons. St. Mauritius Church and Mountaineers Cemetery are also within 5 minutes.

Hotel Features

After a day on the slopes, return to Hotel Metropol & Spa to dine at the restaurant, drink at the bar/lounge, and enjoy comforts including an indoor pool and a full-service spa.

Room Amenities

All 22 rooms feature thoughtful touches like pillow menus and bathrobes, plus free WiFi and LCD TVs with cable channels. Guests will also find refrigerators, minibars, and room service.

Hotel Amenities

Hotel Amenities

After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the spa tub. At the end of the day, order après-ski drinks at the hotel's bar.

The hotel offers a restaurant. A complimentary breakfast is offered each morning. A computer station is located on site and high-speed wireless Internet access is complimentary. This ski hotel also offers ski storage, an indoor pool, and a sauna.

  • Babysitting or childcare (surcharge) 
  • Total number of rooms - 22 
  • Number of floors - 4 
  • Babysitting or childcare 
  • Bar/lounge 
  • Free breakfast 
  • Elevator/lift 
  • Fireplace in lobby 
  • Fitness facilities 
  • Front desk (limited hours) 
  • Full-service spa 
  • Computer station 
  • Free WiFi 
  • Spa treatment room(s) 
  • Multilingual staff 
  • Terrace 
  • Restaurant 
  • Free train station pickup 
  • Sauna 
  • Ski storage 
  • Number of buildings/towers - 1 
  • Spa services on site 
  • Spa tub 
  • Steam room 
  • Indoor pool 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Free Wi-Fi  
  • Babysitting or childcare (surcharge)  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

  • Refrigerator 
  • Minibar 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • Shower/tub combination 
  • Desk 
  • In-room safe 
  • Cable TV service 
  • Free WiFi 
  • Room service (limited hours) 
  • Pillow menu 
  • LCD TV 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 

Where to Eat

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.

Mountain View - This restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Things to Do

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 10 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Downhill skiing nearby 
  • Cross-country skiing nearby 
  • Snowboarding nearby 
  • Snowshoeing nearby 
  • Mountain biking nearby 
  • Bicycle rentals nearby 
  • Hiking/biking trails nearby 
  • Ski lessons available nearby 
  • Ski equipment rental shops nearby 
  • Golf lessons available nearby 
  • Sledding nearby 

Spa Services

METROPOL SPA has massage/treatment rooms. Services include sports massages and massages. The spa is equipped with a sauna, a spa tub, and a steam room.

Children under 10 years old are not allowed in the spa without adult supervision.

  • Steam room in spa 
  • Sports massage 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Special check-in instructions:

The front desk is open daily from 8 AM - 10 PM
Zermatt is in a car-free zone and can be reached only by train. For more details, please contact the office using the information on the reservation confirmation received after booking.

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 120.00 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.

Fees

You'll be asked to pay the following charges at the property:
  • A tax is imposed by the city: CHF 3 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 17 years of age.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • A late check-out fee will be charged
  • Rollaway bed fee: CHF 120.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.


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