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Get an overview of this hotelFamily-friendly ski hotel with a full-service spa

Location

Located near the slopes, this Zermatt hotel is in the mountains, within a 10-minute walk of Gornergrat Station and Matterhorn Golf club, and close to winter sports such as cross-country skiing and skiing lessons. Matterhorn Museum and St. Mauritius Church are also within 10 minutes.

Hotel Features

After a day on the slopes, return to Hotel National to dine at the restaurant, drink at the bar/lounge, and enjoy comforts including an indoor pool and a full-service spa.

Room Amenities

All 54 rooms feature thoughtful touches like espresso makers and bathrobes, plus free WiFi, free wired Internet, and flat-screen TVs with digital channels. Other amenities available to guests include furnished balconies or patios, minibars, and room service.

Hotel Amenities

Hotel Amenities

Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. Conveniences like ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar.

Dining options at the hotel include a restaurant and a snack bar/deli. A computer station is located on site and high-speed wireless Internet access is complimentary. This luxury hotel also offers a sauna and a fitness center.

Hotel National is a smoke-free property.

  • 24-hour front desk 
  • Total number of rooms - 54 
  • Number of floors - 4 
  • Breakfast available (surcharge) 
  • Coffee/tea in common areas 
  • Free newspapers in lobby 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Fireplace in lobby 
  • Fitness facilities 
  • Full-service spa 
  • Tours/ticket assistance 
  • Free WiFi 
  • Computer station 
  • Bar/lounge 
  • Restaurant 
  • Spa treatment room(s) 
  • One meeting room 
  • Multilingual staff 
  • Garden 
  • Terrace 
  • Porter/bellhop 
  • Luggage storage 
  • Snack bar/deli 
  • Conference space size (meters) - 37 
  • Conference space size (feet) - 398 
  • Free train station pickup 
  • Sauna 
  • Ski storage 
  • Ski passes available 
  • Smoke-free property 
  • Number of buildings/towers - 1 
  • Steam room 
  • Indoor pool 
  • Television in common areas 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Free Wi-Fi  
  • Snack bar/deli  
  • Miniature golf on site  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi

Room Amenities

  • Hypo-allergenic bedding available 
  • Furnished balcony or patio 
  • Phone 
  • Minibar 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • Shower/tub combination 
  • In-room safe 
  • Desk 
  • Iron/ironing board (on request) 
  • Blackout drapes/curtains 
  • Digital TV service 
  • Flat-panel TV 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Room service (limited hours) 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 
  • Espresso maker 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning.

Onsite venue - This restaurant serves dinner only. A children's menu is available.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Downhill skiing nearby 
  • Cross-country skiing nearby 
  • Snowboarding nearby 
  • Snowshoeing nearby 
  • Rafting nearby 
  • Bicycle rentals nearby 
  • Hiking/biking trails nearby 
  • Parasailing nearby 
  • Ski lessons available nearby 
  • Ski equipment rental shops nearby 
  • Golf lessons available nearby 
  • Miniature golf on site 
  • Pilates classes on site 
  • Yoga classes/instruction on site 
  • Sledding nearby 
  • Snow tubing nearby 

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.

  • Hot stone massage 
  • Deep tissue massage 
  • Steam room in spa 
  • Reflexology 
  • Sports massage 
  • Number of treatment rooms 2 
  • Body scrubs 
  • Aromatherapy treatments 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at 10:30 PM

Special check-in instructions:

Zermatt is in a car-free zone and can be reached only by train. For more details, please contact the office using the information on the reservation confirmation received after booking.

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.

Only service animals are allowed

No pets or service animals allowed

Fees

You'll be asked to pay the following charges at the property:
  • Christmas Eve (24 December) Gala Dinner per adult: CHF 140
  • Christmas Eve (24 December) Gala Dinner per child: CHF 55 (from 4 to 15 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: CHF 150
  • New Year's Eve (31 December) Gala Dinner per child: CHF 95 (from 4 to 15 years old)
  • A tax is imposed by the city: CHF 3 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 17 years of age.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Late check-out fee: CHF 50.00
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.


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