Ratings based on 30 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
83% of guests recommend
4.7 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by Aschwanden

This traveler left a rating score only Posted Oct 6, 2015 on Hotels
3 out of 5
by Christine

This traveler left a rating score only Posted Sep 12, 2015 on Hotels
5 out of 5
by Chutin from Bramois

Charmant hôtel

Posted Aug 18, 2015 on Hotels
Charmant hôtel. Chambre très propre, lit confortable, bon accueil. L'accès au spa est un gros plus lorsqu'il fait mauvais ou pour se relaxer en fin de journée. Petit déjeuner délicieux. Nous avons passé un très bon séjour.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 13, 2015 on Hotels
5 out of 5
by A verified traveler from orlando,fl usa

Europe

Posted Jun 9, 2015
Pros: The view of the mountain
Cons: Everything is great
Great location and the room had a beautiful view of the Matterhorn walking distance to the main area great pool and a long day of walking.
3 out of 5
by A verified traveler

**** nur knapp zu halten

Posted Jun 9, 2015 on Hotels
Das Hotel ist bald etwas in die Jahre gekommen und das Interieur ist leider stilmässig schlicht ganz grässlich. Sauber und ok, aber: für ****: Frühstücksbuffet auf viel zu kleinem Raum präsentiert - Gedränge unvermeidlich. Und was gar nicht geht: Das WLAN funktioniert schlecht oder gar nicht. Also: Es müsste für diesen Preis etwas mehr drin liegen.
2 out of 5
by A verified traveler from Sydney AU

Unhelpful & Rude Staff

Posted Jun 7, 2015
Pros: Walking distance to train station and clean presentation of the room.
Cons: Better attitude and helpfulness from the receptionist. Having a better equipped - basics in the room.
Positive points- 1) walking distance from Zermatt train station 2) the house keeper was very attentive. Negative points - 1) No kettle in the room to make a cup of tea; 2) A non smoking room smelt like someone has been smoking there daily; 3) No proper bottle opener in the room and 4) whenever we asked th receptionist for help - they just said - talk to the restaurant or kitchen... HELLO!! Very disappointing stay.
4 out of 5
by Ying Ying from Hong kong

a nice place with elegant decoration

Posted May 28, 2015 on Hotels
It was an elegant hotel decoration. The staffs were friendly. The mountain view is excellent.But the breakfast was not included in the room rate Which we did not know before the charge, and the breakfast was fair, the egg was not very good.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 1, 2015 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Feb 16, 2015 on Hotels