Posted Aug 30, 2015 on Hotels
Its not often that I have an experience that is close to perfect, but my stay at Mont Cervin Palace came pretty close to perfection!
We arrived at checkin and proceeded to checkin at ease with the polite staff who showed us to our room, which they had upgraded for us to a suite overlooking the Matterhorn. It was immaculately clean and very well appointed with large living room-extra toilet and full bedroom with good sized bathroom, smart appliances (shower, bidet, nespresso machine-refilled several times per day, etc.) We walked onto the oversized balcony to overhear the church bells ringing and watched the sunset, it was really spectacular. We enjoyed our welcome gifts, a very nice bottle of local wine & an over sized fruit basket.
The staff always went above & beyond to ensure we had everything we needed and were always so kind, and not in a 'i'm just doing my job' way, but in a genuine concern for making your stay the best they could. I even had a pretty scary bout of Mountain or Altitude sickness and the concierge gave me some complimentary medicine to help & it did.
The location is directly in the center, which is PERFECT!
Thank you everyone at Hotel Mont Cervin Palace.
Comment from Hotel Management
Dec 5, 2015 by Petra, Hotel Management
Dear Guest It was an absolute pleasure to read your generous comments. Thank you so very much for taking the time to share your experiences. Being able to deliver “close to perfection” is an amazing compliment and the best motivation for us and our team. There is heart in what we do. Warm regards