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Get an overview of this hotelRiverfront hotel with free breakfast and fitness center

Location

Situated on a river, this hotel is within a 10-minute walk of Gornergrat Station and Matterhorn Golf club. St. Mauritius Church and Mountaineers Cemetery are also within 15 minutes.

Hotel Features

Along with a fitness center, this smoke-free hotel has a bar/lounge and coffee/tea in a common area. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities, and express check-in are onsite.

Room Amenities

All rooms are soundproofed and offer free WiFi and hair dryers. Other amenities available to guests include flat-screen TVs, safes, and phones.

Renovations & Closures

The property is closed between 30 April and 31 May.

Hotel Amenities

Hotel Amenities

A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered. Public areas are equipped with complimentary high-speed wireless Internet access.

This Zermatt hotel also offers a fitness center, a terrace, and tour/ticket assistance.

Phoenix is a smoke-free property.

  • Free WiFi 
  • Number of floors - 4 
  • Number of buildings/towers - 1 
  • Total number of rooms - 27 
  • Bar/lounge 
  • Free breakfast 
  • Elevator/lift 
  • Fitness facilities 
  • Designated smoking areas 
  • Tours/ticket assistance 
  • Dry cleaning/laundry service 
  • Express check-in 
  • Laundry facilities 
  • Multilingual staff 
  • Garden 
  • Terrace 
  • Luggage storage 
  • Year Built 2009 
  • Ski storage 
  • Smoke-free property 
  • Coffee/tea in common areas 
  • Television in common areas 
  • Fireplace in lobby 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Laundry facilities  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

  • Free cribs/infant beds 
  • Hypo-allergenic bedding available 
  • Soundproofed rooms 
  • Phone 
  • Private bathroom 
  • Hair dryer 
  • Bathtub or shower 
  • In-room safe 
  • Desk 
  • Blackout drapes/curtains 
  • Flat-panel TV 
  • Free WiFi 
  • Connecting/adjoining rooms available 
  • Heating 

Where to Eat

Guests are offered a complimentary buffet breakfast. An additional breakfast (subject to charges) is served daily.

Nearby Things to Do

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby 
  • Downhill skiing nearby 
  • Snowshoeing nearby 
  • Mountain biking nearby 
  • Ski equipment rental shops nearby 
  • Ski lessons available nearby 
  • Hiking/biking trails nearby 

Spa Services

  • Hot stone massage 
  • Sports massage 
  • Massages 

Hotel Policies

Check-in

Check-in time ends at 7 PM

Special check-in instructions:

If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation.
Zermatt is in a car-free zone and can be reached only by train. For more details, please contact the office using the information on the reservation confirmation received after booking.

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pets

  • Pets allowed for an extra charge of CHF 12 per pet, per night
  • Dogs and cats only

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.

No rollaway/extra beds available

Fees

You'll be asked to pay the following charges at the property:
  • A tax is imposed by the city: CHF 3 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 17 years of age.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Pet fee: CHF 12 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.


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