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Room type

Classic Double or Twin Room

Max Occupancy: 3 guests (up to 2 children)

Deluxe Double or Twin Room

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Family Double Room, Balcony

Max Occupancy: 4 guests (up to 3 infants)

Junior Suite

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Luxury Suite

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Classic Single Room

Max Occupancy: 1 guest

 
 


Get an overview of this hotelLuxurious slopeside hotel with a full-service spa

Location

Set amidst the mountains, this ski-in/ski-out hotel in Zermatt is within 1 mi (2 km) of Gornergrat Station, Zermatt-Furi Gondola, and Matterhorn Museum. St. Mauritius Church and Mountaineers Cemetery are also within 10 minutes.

Hotel Features

Ski into Resort Hotel Alex, where you can enjoy a drink at the bar/lounge, eat a meal at the restaurant, and enjoy comforts including an indoor pool and a full-service spa.

Room Amenities

All 85 rooms boast jetted tubs and offer free WiFi and balconies. Guests will also find cable TV, room service, and premium bedding.

Hotel Amenities

Hotel Amenities

After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the spa tub. Resort Hotel Alex helps provide the perfect ski vacation with ski storage and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary high-speed wired and wireless Internet access. This luxury hotel also offers an indoor pool, an indoor tennis court, and a health club.

Resort Hotel Alex is a smoke-free property.

  • Babysitting or childcare 
  • Babysitting or childcare (surcharge) 
  • Bar/lounge 
  • Business center 
  • Free newspapers in lobby 
  • Concierge services 
  • Conference space 
  • Conference space size (feet) - 646 
  • Conference space size (meters) - 60 
  • Dry cleaning/laundry service 
  • Fitness facilities 
  • Free breakfast 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Front desk (limited hours) 
  • Full-service spa 
  • Garden 
  • Health club 
  • Indoor pool 
  • Indoor tennis court 
  • Laundry facilities 
  • Luggage storage 
  • Meeting rooms 3 
  • Number of floors - 4 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Sauna 
  • Ski passes available 
  • Ski storage 
  • Ski-in/ski-out access 
  • Smoke-free property 
  • Spa services on site 
  • Spa tub 
  • Steam room 
  • Terrace 
  • Total number of rooms - 85 
  • Tours/ticket assistance 

Family Friendly Amenities

  • Babysitting or childcare (surcharge)  
  • Free Wi-Fi  
  • Indoor pool  
  • Indoor tennis court  
  • Laundry facilities  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired high-speed Internet

Room Amenities

  • Balcony 
  • Bathtub only 
  • Cable TV service 
  • Free toiletries 
  • Daily housekeeping 
  • Desk 
  • Free WiFi 
  • Hair dryer (on request) 
  • In-room safe (laptop compatible) 
  • Jetted bathtub 
  • Premium bedding 
  • Private bathroom 
  • Room service (limited hours) 

Where to Eat

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.

Alex Grill - This restaurant specializes in international cuisine.

Bodega Bacchus - This restaurant specializes in local cuisine. Reservations are required.

Room service (during limited hours) is available.

Nearby Things to Do

An indoor tennis court and a health club are featured at the hotel. An indoor pool and a spa tub are on site. Other recreational amenities include ski-in/ski-out access, a sauna, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Downhill skiing nearby 
  • Cross-country skiing nearby 
  • Snowboarding nearby 
  • Snowshoeing nearby 
  • Mountain biking nearby 
  • Hiking/biking trails nearby 
  • Ski lessons available nearby 
  • Ski equipment rental shops nearby 
  • Bicycle rentals on site 
  • Playground on site 
  • Racquetball/squash on site 
  • Tennis lessons on site 
  • Sledding nearby 
  • Game viewing nearby 
  • Rock climbing nearby 

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

  • Massages 

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies

Check-in

Minimum check-in age is 14

Special check-in instructions:

The front desk is open daily from 6 AM - 11 PM
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation.

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.

24-hour check-in

No rollaway/extra beds available

No cribs (infant beds) available

Pets allowed (no fees)

Fees

The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
A tax is imposed by the city and collected at the property in cash: CHF 2.50 per person, per night; CHF 1.25 for children 6-16 years of age per night. The tax applies to stays from 20 November. This tax does not apply to children under 5 years of age. Please note that further exemptions may apply. For further details, please contact the property using the information contained in the confirmation received after booking.

Hotel Name

We should mention

A resort fee is included in the total price displayed. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Italy. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

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