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Expedia Verified Reviews
Wonderful!
4.5 of 5 guest rating
Room type Options Nightly price Book
Junior Suite
Room with view
431 square feet
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Deluxe Double or Twin Room
Room with view
355 square feet
1 Double Bed 2 Twin Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Luxury Suite
Room with view
592 square feet
1 Double Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Classic Single Room
Room with view
194 square feet
1 Twin Bed
Room sleeps 1 guest
Select dates to see price
Classic Double or Twin Room
247 square feet
1 Double Bed and 2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Family Double Room, Balcony
Room with view
431 square feet
1 Double Bed and 1 Double Sofa Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
Luxurious slopeside hotel with a full-service spa

Popular property highlights

Breakfast included
Free WiFi
Restaurant
Indoor pool
Business center

Location

Set amidst the mountains, this ski-in/ski-out hotel in Zermatt City Centre is within 1 mi (2 km) of Matterhorn Museum and Matterhorn Ski Paradise and close to winter sports such as cross-country skiing and skiing lessons. St. Mauritius Church and Mountaineers Cemetery are also within 10 minutes. Zermatt Station is only a 3-minute walk.

Hotel Features

Ski into Resort Hotel Alex, where you can enjoy a drink at the bar/lounge, eat a meal at the restaurant, and enjoy comforts including an indoor pool and a full-service spa.

Room Amenities

All 85 rooms boast deep soaking tubs and offer free WiFi and cable TV. Room service, premium bedding, and laptop-compatible safes are among the other amenities available to guests.

Languages Spoken

  • English

Show all languages

Renovations & Closures

The property is closed during October and November.

Hotel Amenities

Hotel Amenities

After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the spa tub. Resort Hotel Alex helps provide the perfect ski vacation with ski storage and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

The hotel offers a restaurant. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access. This luxury hotel also offers an indoor pool, an indoor tennis court, and a health club.

Resort Hotel Alex is a smoke-free property.

  • Bar/lounge
  • Ski passes available
  • Elevator/lift
  • Full-service spa
  • Indoor pool
  • Front desk (limited hours)
  • Business center
  • Free breakfast
  • Conference space
  • Turkish bath/Hammam
  • Spa treatment room(s)
  • Tours/ticket assistance
  • Meeting rooms
  • Restaurant
  • Dry cleaning/laundry service
  • Free WiFi
  • Steam room
  • Sauna
  • Babysitting or childcare (surcharge)
  • Health club
  • Free wired Internet
  • Smoke-free property
  • Safe-deposit box at front desk
  • Conference space size (meters) - 200
  • Terrace
  • Ski storage
  • Ski-in/ski-out access
  • Luggage storage
  • Concierge services
  • Conference space size (feet) - 2153
  • Indoor tennis court
  • Laundry facilities
  • Spa tub
  • Total number of rooms - 85
  • Number of floors - 4
  • Garden
  • Free newspapers in lobby

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Free WiFi
  • Indoor tennis court
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Languages Spoken

  • English
  • French
  • German
  • Italian

Room Amenities

Resort Hotel Alex offers 85 accommodations with laptop-compatible safes and slippers. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include bathtubs with deep soaking bathtubs and complimentary toiletries. This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

  • Free WiFi
  • Hair dryer (on request)
  • Daily housekeeping
  • Blackout drapes/curtains
  • Phone
  • Turndown service
  • Towels provided
  • Desk
  • Linens provided
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Premium bedding
  • Slippers
  • Number of bedrooms - 1
  • Number of bathrooms - 1
  • Room service (limited hours)
  • In-room safe (laptop compatible)
  • Bathtub only
  • Cable TV service

Where to Eat

A complimentary buffet breakfast is served each morning between 7 AM and 10:00 AM.

Alex Grill - This restaurant specializes in international cuisine.

Bodega Bacchus - This restaurant specializes in local cuisine. Reservations are required.

Room service (during limited hours) is available.

Nearby Things to Do

An indoor tennis court and a health club are featured at the hotel. An indoor pool and a spa tub are on site. Other recreational amenities include ski-in/ski-out access and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Game viewing nearby
  • Snowboarding nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Tennis lessons on site
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Playground on site
  • Sledding nearby
  • Racquetball/squash on site
  • Ski lessons available nearby
  • Bicycle rentals on site
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby

Spa Services

Alex Spa has 2 treatment rooms. Services include hot stone massages, sports massages, facials, and manicures and pedicures. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily.

  • Hot stone massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Number of treatment rooms 2
  • Reflexology
  • Sports massage
  • Manicures and pedicures
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

Minimum check-in age is 14

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • Pets stay free
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available.

Pets allowed (no fees)

24-hour check-in

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 17 years of age.

The charges below are included in your overall room price:

  • Resort fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Hotel Names

  • Alex Zermatt
  • Hotel Alex
  • Hotel Alex Zermatt
  • Resort Hotel Alex Zermatt
  • Alex Hotel Zermatt
  • Resort Hotel Alex

We should mention

A resort fee is included in the total price displayed.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

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