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Get an overview of this hotelLuxurious slopeside hotel with a full-service spa


Set amidst the mountains, this ski-in/ski-out hotel in Zermatt is within 1 mi (2 km) of Gornergrat Station, Zermatt-Furi Gondola, and Matterhorn Museum. St. Mauritius Church and Mountaineers Cemetery are also within 10 minutes.

Hotel Features

Ski into Resort Hotel Alex, where you can enjoy a drink at the bar/lounge, eat a meal at the restaurant, and enjoy comforts including an indoor pool and a full-service spa.

Room Amenities

All 85 rooms boast jetted tubs and offer free WiFi and cable TV. Room service, premium bedding, and laptop-compatible safes are among the other amenities available to guests.

Renovations & Closures

The property is closed during May, June, October, and November.

Hotel Amenities

Hotel Amenities

After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the spa tub. Resort Hotel Alex helps provide the perfect ski vacation with ski storage and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary high-speed wired and wireless Internet access. This luxury hotel also offers an indoor pool, an indoor tennis court, and a health club.

Resort Hotel Alex is a smoke-free property.

  • Babysitting or childcare (surcharge) 
  • Total number of rooms - 85 
  • Number of floors - 4 
  • Babysitting or childcare 
  • Bar/lounge 
  • Business center 
  • Free newspapers in lobby 
  • Free breakfast 
  • Concierge services 
  • Conference space 
  • Dry cleaning/laundry service 
  • Front desk (limited hours) 
  • Full-service spa 
  • Health club 
  • Tours/ticket assistance 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Laundry facilities 
  • Meeting rooms 3 
  • Garden 
  • Terrace 
  • Luggage storage 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Conference space size (feet) - 646 
  • Conference space size (meters) - 60 
  • Indoor tennis court 
  • Sauna 
  • Ski storage 
  • Ski passes available 
  • Ski-in/ski-out access 
  • Smoke-free property 
  • Spa services on site 
  • Spa tub 
  • Steam room 
  • Indoor pool 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Free Wi-Fi  
  • Indoor tennis court  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Playground on site  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired high-speed Internet

Room Amenities

  • Premium bedding 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Jetted bathtub 
  • Bathtub only 
  • Hair dryer (on request) 
  • Desk 
  • Cable TV service 
  • Free WiFi 
  • In-room safe (laptop compatible) 
  • Room service (limited hours) 

Where to Eat

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.

Alex Grill - This restaurant specializes in international cuisine.

Bodega Bacchus - This restaurant specializes in local cuisine. Reservations are required.

Room service (during limited hours) is available.

Nearby Things to Do

An indoor tennis court and a health club are featured at the hotel. An indoor pool and a spa tub are on site. Other recreational amenities include ski-in/ski-out access and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Downhill skiing nearby 
  • Cross-country skiing nearby 
  • Snowboarding nearby 
  • Snowshoeing nearby 
  • Hiking/biking trails nearby 
  • Mountain biking nearby 
  • Ski lessons available nearby 
  • Ski equipment rental shops nearby 
  • Sledding nearby 
  • Game viewing nearby 
  • Bicycle rentals on site 
  • Playground on site 
  • Racquetball/squash on site 
  • Tennis lessons on site 
  • Rock climbing nearby 

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

  • Massages 


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies


Minimum check-in age is 14

Special check-in instructions:

The front desk is open daily from 6 AM - 11 PM
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation.
Zermatt is in a car-free zone and can be reached only by train. For more details, please contact the office using the information on the reservation confirmation received after booking.


Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.


  • Pets stay free
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.

No cribs (infant beds) available

24-hour check-in

Pets allowed (no fees)


The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
A tax is imposed by the city and collected at the property in cash: CHF 2.50 per person, per night; CHF 1.25 for children 6-16 years of age per night. The tax applies to stays from 20 November. This tax does not apply to children under 5 years of age. Please note that further exemptions may apply. For further details, please contact the property using the information contained in the confirmation received after booking.

Hotel Name

  • Alex Zermatt
  • Hotel Alex
  • Hotel Alex Zermatt
  • Resort Hotel Alex Zermatt
  • Alex Hotel Zermatt
  • Resort Hotel Alex

We should mention

A resort fee is included in the total price displayed. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Special Offer

Book a stay in any room and rate category for travel now - October 30, 2016, and receive CHF 30 spa credit per room, per day, applicable toward massages.

Credit redemption details provided at check-in. Offer may not include taxes or gratuity. Offer subject to availability. No refunds for any unused portion of offer. Other restrictions may apply.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

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