A Lovely Hotel
Posted Jul 1, 2015
Hotel Julen has authentic Swiss charm. Rooms are very comfortable, with Nespresso machines, complementary bottled water, robes/slippers. 4th-floor rooms have a skylight with remote-operated blind. Well-equipped bathroom with make-up mirror, thick towels. Plenty of storage, good-sized balconies and close to many of the area's attractions, a 5-minute walk to the main shopping area. We appreciated the quieter location. Breakfast is lavish, with prosecco to make mimosas; no detail is overlooked. A spa with heated indoor pool, sauna and steam rooms is a treat after a day's hiking, one of the nicest facilities we've seen. We received a warm welcome (truffles in the room, too) and orientation to the town. Julen has two restaurants: one with a prix fixe 5-course menu, the other a la carte. Housekeeping staff comes later in the day to replenish towels and empty wastebaskets. Julen really cares about its guests' comfort and it shows. Zermatt isn't cheap, but this hotel is a treasure.