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Get an overview of this hotelWinter getaway with a full-service spa

Location

Located near the slopes, this Zermatt hotel is in the city center, within a 5-minute walk of Gornergrat Station and Matterhorn Golf club, and close to winter sports such as cross-country skiing and skiing lessons. Matterhorn Museum and St. Mauritius Church are also within 10 minutes.

Hotel Features

Schlosshotel guests can head out to the slopes, sip drinks at the bar/lounge, and enjoy an indoor pool and a full-service spa.

Room Amenities

All 49 individually furnished rooms feature free WiFi and room service. Thoughtful touches include bathrobes and slippers, and guests will also find balconies and cable TV.

Hotel Amenities

Hotel Amenities

Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. Conveniences like ski storage and shopping on site allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar.

A complimentary breakfast is offered each morning. Public areas are equipped with complimentary high-speed wireless Internet access. This ski hotel also offers a sauna and a fitness center. A total renovation of this property was completed in April 2012.

Schlosshotel is a smoke-free property.

  • Steam room 
  • Sauna 
  • Babysitting or childcare (surcharge) 
  • Bar/lounge 
  • Total number of rooms - 49 
  • Number of floors - 3 
  • Elevator/lift 
  • Free newspapers in lobby 
  • Free breakfast 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Fireplace in lobby 
  • Fitness facilities 
  • Front desk (limited hours) 
  • Full-service spa 
  • Billiards or pool table 
  • Tours/ticket assistance 
  • Free WiFi 
  • Turkish bath/Hammam 
  • Luggage storage 
  • Ski storage 
  • Laundry facilities 
  • Spa treatment room(s) 
  • Multilingual staff 
  • Garden 
  • Terrace 
  • Porter/bellhop 
  • Year Built 1964 
  • Free train station pickup 
  • Shopping on site 
  • Smoke-free property 
  • Number of buildings/towers - 1 
  • Spa services on site 
  • Indoor pool 
  • Television in common areas 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Free Wi-Fi  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

  • Hypo-allergenic bedding available 
  • Balcony 
  • Free newspaper 
  • Phone 
  • Coffee/tea maker 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • Shower/tub combination 
  • Desk 
  • In-room safe 
  • Cable TV service 
  • Free WiFi 
  • Room service 
  • Individually furnished 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 

Where to Eat

A complimentary hot/cold buffet breakfast is served each morning between 7 AM and 10:30 AM.

Room service is available.

Nearby Things to Do

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby 
  • Downhill skiing nearby 
  • Cross-country skiing nearby 
  • Snowshoeing nearby 
  • Mountain biking nearby 
  • Bicycle rentals nearby 
  • Parasailing nearby 
  • Ski lessons available nearby 
  • Ski equipment rental shops nearby 
  • Game viewing nearby 
  • Helicopter/airplane tours on site 
  • Pilates classes on site 
  • Sledding nearby 
  • Hiking/biking trails nearby 
  • Rock climbing nearby 

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and massages. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

Children under 6 years old are not allowed in the spa without adult supervision.

  • Hot stone massage 
  • Deep tissue massage 
  • Prenatal massage 
  • Steam room in spa 
  • Sports massage 
  • Number of treatment rooms 2 
  • Manicures and pedicures 
  • Body scrubs 
  • Sauna in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at 11 PM

Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 6 AM - 11 PM
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation.
Zermatt is in a car-free zone and can be reached only by train. For more details, please contact the office using the information on the reservation confirmation received after booking.

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pets

  • Pets stay free
  • Dogs only
  • 1 per room

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.

Pets allowed (no fees)

No rollaway/extra beds available

Fees

You'll be asked to pay the following charges at the property:
  • A tax is imposed by the city: CHF 3 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 17 years of age.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Schlosshotel
  • Schlosshotel Hotel
  • Schlosshotel Hotel Zermatt
  • Schlosshotel Zermatt
  • Schlosshotel Tenne Hotel Zermatt
  • Schlosshotel Tenne Zermatt

We should mention

This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.


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