Ratings based on 86 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
100% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 21, 2015
L'albergo e' vicinissimo alla stazione (5 minuti a piedi), alla funicolare per Sunnegga e al treno per Gornergrat. Camere moderne e ben arredate. Letti grandi e comodi. Bagni molto puliti. Ottima la varieta' a colazione. Lo staff e' cordiale e spesso parla italiano. Molto belle e curate la spa e la piscina (completamente in acciaio). Servizio impeccabile (accappatoi e pantofole per la spa, acqua e cioccolatini in omaggio - peccato che la bottiglia di acqua non sia stata piu' riempita dopo il primo giorno).
5 out of 5
Recommended
for Everyone
by A verified traveler from 日本

ロケーション抜群の綺麗なホテル

Posted Aug 19, 2015
ツェルマット駅近くの綺麗なホテルです。駅から歩いていくつもりでしたが、滞在2週間前にホテルからメールが届き、時間を教えてくれれば電気自動車で迎えに来てくれるというのでお願いしました。 マッターホルンがよく見える、メゾネットタイプの清潔なお部屋でした。 またツェルマットに行く機会があったらぜひ利用したいです。
4 out of 5
Recommended
for Everyone
by A verified traveler from cheng

Near the Grindelwald main station

Posted Aug 7, 2015
The hotel is located near the Grindelwald main station. Many tourist spots are within walking distance. Besides the hotel offers a free public bus transport card.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chiba

駅にも近く便利、施設が新しくてオススメ

Posted Aug 2, 2015
駅から徒歩3分で観光にも移動にも非常に便利。施設が新しくとてもよかった。2ベッドルーム(4人)キッチン、リビング付の部屋を利用しましたが、4人グループには最適。物価の高いスイスでの長期滞在では、自炊での節約もできて、とても快適な滞在でした。 部屋からはマッターホルンも見えるのですが、唯一、ゴルナーグラード鉄道の駅が丸見えなので、マイナスの印象となりました。木製フェンスなどで駅が見えないようになっていれば、言うことない最高のホテルだと思います。 The hotel is located very near from the Zermatt Station, it is very convenient. The facility is very new. The stay at the room which has 2 bed rooms. a kitchen and a living room was very confortable. The view from the room includes Matterhorn, but the room faces the station of Gornergrat Barh and it makes the view from the room bad. I strongly reccomend the hotel to set a fence which covers the Station view.
5 out of 5
Recommended
for Everyone
by A verified traveler from 日本

素敵なホテル

Posted Aug 1, 2015
ツエルマット駅から徒歩3分程のとても便利な場所です。 広さ・清潔さ・アメニティは満足でした。欲を言えば、コンディショナーが付いていれば 大満足でした。。部屋のバルコニーからは、マッターホルンをみることができて感動でした。 ただ隣の部屋との境がとても低くて(1m程)、隣の方とバルコニーにでこんにちは状態に なりました。朝食はとてもおいしかったです。大変おすすめのホテルです。
5 out of 5
Recommended
for Everyone
by A verified traveler from california

Yes stay here!

Posted Jul 26, 2015
Amazing indoor pool and spa, super friendly staff, central location, views of the mountains, a wonderful room, loved our stay here!!!
5 out of 5
Recommended
for Couples
by A verified traveler

완전 좋아요.

Posted Jun 29, 2015
Location: 마테호른을 볼 수 있는 전망대. 고르너그라트. 수네가.
우선 객실이 다른 호텔에 비해 좀 넓었고 체크인 할 때 계시던 여직원이 굉장히 친절했습니다. 방에서 마테호른이 보이긴 하는데 1층이어서 그랬는지 좀 멀기도 하고 다른 건물이나 전선에 가려 그닥 감흥은 없었네요. 시설은 청결하고 깔끔하구요. 기차역과 산악열차역이 가까워서 좋았습니다. (마을 자체가 그리 크지 않긴 하지만...) 아무튼 전체적으로 굉장히 만족스러운 호텔이었습니다. 조식도 괜찮았어요.
5 out of 5
Recommended
for Couples
by A verified traveler

Great & convenient

Posted Jun 1, 2015 on Hotels
excellent hotel & staff are nice and helpful. only thing is the function of bath tub was not working .
5 out of 5
Recommended
for Families
by A verified traveler from Hong Kong

Very convenience location and big room!

Posted May 27, 2015
Pros: Very nice swimming pool and convenience location which just a few mins walk from station. If have time, must have swimmimg there.
This hotel is fantastic! Although we arranged a traditional room but is very cosy. We like the deco in room especially the wooden tables and chairs. The balcony also great And I have exercises in early morning here and deeply breath the fresh air. That's really wake me up!!!
5 out of 5
Recommended
for Couples
by Julie from Sydney

Schlosshotel Zermatt

Posted May 25, 2015 on Hotels
Very nice hotel in a good location. The staff were friendly and helpful and the breakfast was very good. Would recommend this hotel and would happily stay here again