Ratings based on 164 Verified Reviews

3.9 out of 5
82% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Couples
by A verified traveler

Nice location right on the Valdez harbour

Posted May 12, 2017
Pros: A comfortable but not pretentious facility. Rooms, restaurant, bar, great views, reasonable rates, what else is needed?
Location: Location on the harbour is excellent. Valdez is a pretty unique location, and one can easily spend a few days there for relaxation and fishing.
Valdez is a small town, and the Best Western is located right on the west end of the harbour. Great location for getting to see all the mountains (and glaciers) surrounging the city. Also a great starting spot for walking around the area.
Comment from Hotel Management
May 12, 2017 by Scott Malone GM, Hotel Management
Thank you.
4 out of 5
Recommended
for Everyone
by A verified traveler from AK

Valdez

Posted Apr 11, 2017
Was a nice hotel for the area! Great view of he ocean. The breakfast was great and the room was clean and staff was very nice.
Comment from Hotel Management
Apr 12, 2017 by GM, Hotel Management
Thank you.
2 out of 5
by A verified traveler

Not a flagship property.

Posted Jan 25, 2017
Hotel staff unhelpful, lack communication skills. Housekeeping starts banging around at 7 am. Rude best describes the place.
Comment from Hotel Management
Feb 1, 2017 by Scott, Hotel Management
We are truly sorry for the lack of customer service you received. I have talked to my entire staff so this will be resolved Thank you for letting me know about the problems.
5 out of 5
by Ronald

January visit to Valdez

Posted Jan 23, 2017 on Hotels
The hotel was nice and the restaurant and bar were good and lively despite my mid-winter visit. You can walk anywhere in Valdez from the hotel.
Comment from Hotel Management
Feb 1, 2017 by General Manager, Hotel Management
Thank you so much for your kind comments. Hope to see you again.
3 out of 5
Recommended
for Everyone
by A verified traveler from Alaska

Ok, close to the water.

Posted Oct 17, 2016
Pros: Location was great the restaurant next door was awesome!
Cons: Keep up with maintenance and keeping appearance looking good.
Location: First time there everything was easy to get too.
Room reeked of a mothball smell. Heat was off and window was open. leaves were all over front entrance and inside the entrance doorway. After dinner there was a stray dog tied up in the lobby barking. The toilet water valve needed to be replaced it made a horrible noise when filling the bowl back up. Bed was old and hard.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 8, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne, Australia

Comfortable & Great Location

Posted Oct 6, 2016
Pros: The hotel and rooms have a spacious feeling and it is in the best location in town - right next to the harbour and across the road from restaurants.
Cons: Nil
This is an older style hotel however it is very comfortable and in a great location right next to the docks and the centre of town. The rooms are spacious and clean, and the breakfast is quite good. The staff were very helpful with suggestions of things to do and see as well as directions etc. We would definitely recommend staying here if you are in Valdez.
3 out of 5
by A verified traveler from Palmer, AK

Great location in Valdez, but not worth it.

Posted Oct 2, 2016
The rooms are very small for the price, and the hallways leading to the room smell like vomit, and the rooms have an odor as well. Needs to be remodeled. Bathroom doors are very narrow.
3 out of 5
Recommended
for Everyone
by A verified traveler from Alaska

The room was very hot.

Posted Sep 28, 2016
Would have been nice to be able to control the temp. of the room. Front desk staff at check in did not seem like she liked her job. Front desk at check out the next morning was much better! Breakfast was good.
5 out of 5
Recommended
for Everyone
by A verified traveler from PA

Nice

Posted Sep 23, 2016 on Orbitz
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