Ratings based on 207 Verified Reviews

3.9 out of 5
81% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel stay

Posted Feb 11, 2018
We decided to finally visit Valdez and booked our hotel through Best Western. The staff was super friendly and the room was very clean.
Comment from Hotel Management
Feb 21, 2018 by Scott, Hotel Management
We are glad we could make your stay comfortable.
2 out of 5
by bonnie

Not worth it

Posted Nov 25, 2017 on Hotels
First of all, I only booked with the Best Western because it was the only pet friendly Hotel. After driving 5 hours, I find out that pets are not allowed. It’s stated in all of the paperwork that pets are allowed for a small deposit. And they put pet families in the same rooms as smokers. So when I was told while checking in that pets were not allowed I was livid. What was I supposed to do now? 5 hours from home, this was the only pet friendly hotel and it’s below zero outside? I’m very upset and disappointed in the false advertising. Plus the beds were awful. We ended up sleeping on a chair and the floor because it was more comfortable than the beds. They charged us 2 dollars for a water. The only good thing, and I mean the ONLY good thing, was the free breakfast.
Comment from Hotel Management
Dec 7, 2017
I'm sorry about the experience you had with our hotel but it does state on our website that if you need a pet room, you should call us to make sure a pet room is available. Not all our rooms are pet friendly. Again, sorry about your experience here.
5 out of 5
by A verified traveler

Posted Nov 15, 2017 on Hotels
Comment from Hotel Management
Nov 27, 2017
We are happy that you enjoyed your stay!
3 out of 5
Recommended
for Everyone
by A verified traveler from Yigo

Nice place close to the harbor

Posted Oct 25, 2017
Pros: The staffs were friendly and accomodating.
Cons: The carpeting was a bit old, maybe that's why the room was a bit dark and smelly.Maybe, changing the carpeting to a brighter color.
Location: Great location for touring the glaciers and also the ferry terminal is close by , if you wan to go to other places in Alaska.
The location was perfect, connected to nice restaurant, the breakfast buffet was a plus.
Comment from Hotel Management
Oct 26, 2017 by Scott, Hotel Management
Thank you.
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to everything

Posted Oct 20, 2017
Friendly staff who were very accommodating! The room was really clean.
Comment from Hotel Management
Feb 3, 2018 by Scott, Hotel Management
Thank you.
3 out of 5
by MARK

AVERAGE

Posted Oct 12, 2017 on Hotels
Basic Hotel in need of some TLC. Would not waste money on Harbour View again as not very inspiring view out the back of the hotel.
Comment from Hotel Management
Oct 24, 2017
Sorrty we did not meet your expectations.
5 out of 5
Recommended
for Everyone
by A verified traveler from Olympia WA

Valdez Harbor Inn is the best!

Posted Oct 7, 2017
Pros: Love its location! Appreciate that it's older, not a new style. And sweet noise-cancelling windows!
Cons: Shower: water pressure was great, but temperature sometimes fluctuated between hot and cold, made for fun evasion moves when showering! ; )
Location: The Valdez Harbor Inn is located right by the harbor, and at one end of the harbor front featuring restaurants, shops and offices.
Friendly, accommodating staff. Clean, comfortable rooms. Great bar/lounge. Loved waking up each day to view of the harbor and the misty mountains! And really appreciated the noise-cancelling windows! Didn't know just how well they'd been working until we cracked a window one sunny (but brisk!) morning. Only con is the shower proved to be a bit of a gamble - water pressure was great and consistent, but temperature sometimes (not always) fluctuated back-and-forth between hot and cold - made for some fun evasion moves when showering! Maybe it happens when a lot of residents are showering at same time. Other than that small piece - we love the Valdez Harbor Inn!!!
Comment from Hotel Management
Oct 9, 2017 by Scott, Hotel Management
Thank you very much.
5 out of 5
Recommended
for Everyone
by A verified traveler from Healy, AK

Great Hotel in a port town!

Posted Oct 7, 2017
Pros: Location, Breakfast, quiet
Location: Museums, restaurants within walking distance
We enjoyed our stay here. The line was long during our checkin but moved quickly and the staff was friendly. While this is an older hotel it has been very well maintained. Our room was clean, quiet (the hotel seemed quite full the night we were there so this was an added bonus) and comfortable. The complimentary breakfast in the AM was probably one of the best I've had an any hotel. Bacon, sausage links, French Toast, pancakes, among other things, it was quite filling and we throughly enjoyed it! I would recommend this place to anyone traveling to Valdez!
Comment from Hotel Management
Oct 9, 2017 by Scott, Hotel Management
Thank you so much for staying with us.
4 out of 5
by A verified traveler

Posted Sep 25, 2017 on Hotels
Comment from Hotel Management
Oct 3, 2017
Thank you.
4 out of 5
by Lawrence

Posted Sep 21, 2017 on Hotels
Clean, comfortable, modern. A bit pricey, but I guess that's the area. Also, seemed to be a lot of people - both guests and employees - smoking in the breezeway.
Comment from Hotel Management
Sep 25, 2017
Sorry about the smoking. Thank you for your comments.