Ratings based on 199 Verified Reviews

3.9 out of 5
81% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Yigo

Nice place close to the harbor

Posted Oct 25, 2017
Pros: The staffs were friendly and accomodating.
Cons: The carpeting was a bit old, maybe that's why the room was a bit dark and smelly.Maybe, changing the carpeting to a brighter color.
Location: Great location for touring the glaciers and also the ferry terminal is close by , if you wan to go to other places in Alaska.
The location was perfect, connected to nice restaurant, the breakfast buffet was a plus.
Comment from Hotel Management
Oct 26, 2017 by Scott, Hotel Management
Thank you.
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to everything

Posted Oct 20, 2017
Friendly staff who were very accommodating! The room was really clean.
Comment from Hotel Management
Oct 24, 2017 by Scott, Hotel Management
Thank you.
5 out of 5
Recommended
for Everyone
by A verified traveler from Olympia WA

Valdez Harbor Inn is the best!

Posted Oct 7, 2017
Pros: Love its location! Appreciate that it's older, not a new style. And sweet noise-cancelling windows!
Cons: Shower: water pressure was great, but temperature sometimes fluctuated between hot and cold, made for fun evasion moves when showering! ; )
Location: The Valdez Harbor Inn is located right by the harbor, and at one end of the harbor front featuring restaurants, shops and offices.
Friendly, accommodating staff. Clean, comfortable rooms. Great bar/lounge. Loved waking up each day to view of the harbor and the misty mountains! And really appreciated the noise-cancelling windows! Didn't know just how well they'd been working until we cracked a window one sunny (but brisk!) morning. Only con is the shower proved to be a bit of a gamble - water pressure was great and consistent, but temperature sometimes (not always) fluctuated back-and-forth between hot and cold - made for some fun evasion moves when showering! Maybe it happens when a lot of residents are showering at same time. Other than that small piece - we love the Valdez Harbor Inn!!!
Comment from Hotel Management
Oct 9, 2017 by Scott, Hotel Management
Thank you very much.
5 out of 5
Recommended
for Everyone
by A verified traveler from Healy, AK

Great Hotel in a port town!

Posted Oct 7, 2017
Pros: Location, Breakfast, quiet
Location: Museums, restaurants within walking distance
We enjoyed our stay here. The line was long during our checkin but moved quickly and the staff was friendly. While this is an older hotel it has been very well maintained. Our room was clean, quiet (the hotel seemed quite full the night we were there so this was an added bonus) and comfortable. The complimentary breakfast in the AM was probably one of the best I've had an any hotel. Bacon, sausage links, French Toast, pancakes, among other things, it was quite filling and we throughly enjoyed it! I would recommend this place to anyone traveling to Valdez!
Comment from Hotel Management
Oct 9, 2017 by Scott, Hotel Management
Thank you so much for staying with us.
3 out of 5
by Cheryl

Best Western in Valdez

Posted Sep 14, 2017 on Hotels
Very noisy!!! Great breakfast variety!! Nice front desk during check In
Comment from Hotel Management
Sep 22, 2017
Thank you
2 out of 5
by A verified traveler from Anchorage

SMELLY

Posted Sep 11, 2017
The room was so smelly that I wanted to hold my breath. I asked the front desk to spray it and she did but that just made it worse. I opened the window (on the ground floor) all night and I was very very uncomfortable. It definitely was not worth $ 187,00 I couldn't wait to get out of there.
Comment from Hotel Management
Sep 13, 2017 by Scott GM, Hotel Management
We are so sorry we did not meet your expectations.
3 out of 5
by A verified traveler

Posted Sep 6, 2017 on Orbitz
Cons: Add elevator, update room fixtures and bathrooms, moderize
No elevator, had to carry heavy baggage up a flight of steps, also no USB plugs
Comment from Hotel Management
Sep 11, 2017 by Scott GM, Hotel Management
Sorry we did not meet or exceed your expectations.
1 out of 5
by A verified traveler

August 18

Posted Sep 5, 2017
Staff terrible, especially front desk Terrible personality
Comment from Hotel Management
Sep 7, 2017 by Scott GM, Hotel Management
Not sure what went on but I appoligize.
4 out of 5
by A verified traveler

Posted Sep 3, 2017 on Hotels
Comment from Hotel Management
Sep 7, 2017
Thank you
5 out of 5
by Jana

Posted Aug 13, 2017 on Hotels
Comment from Hotel Management
Aug 21, 2017
Thank you.