Standard Room, 2 Queen Beds, Kitchenette | Individually decorated, desk, laptop workspace, iron/ironing board
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Reviews of Sandman Inn Blue River

2 out of 5
Sandman Inn Blue River
795 Highway 5 South, P.O. Box 31, Blue River, BC

Reviews

7.2

Good

Rating 10 - Excellent. 215 out of 992 reviews" "
Rating 8 - Good. 384 out of 992 reviews" "
Rating 6 - Okay. 224 out of 992 reviews" "
Rating 4 - Poor. 104 out of 992 reviews" "
Rating 2 - Terrible. 65 out of 992 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

James Dale

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The place is beat up and could of been cleaned better
Stayed 1 night in Apr 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

David, Blind Bay

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This place is showing it's age. The rooms are old and need a complete make over and update. Everything is tired looking and the appliances (TV, microwave, and mini fridge) need to be replaced. The channels on the TV are limited and boring. This place is good for a one night stay if you are desperate..
Stayed 1 night in Apr 2024

2/10 Terrible

Tesfamariam

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad smiling and not clean room
Stayed 1 night in Apr 2024
Response from Sandman Inn Blue River Guest Services on Apr 7, 2024
we appreciate the feedback so we can correct this situation. thanks for submitting a review.

10/10 Excellent

Marie Chessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sandman Inn Blue River Guest Services on Apr 7, 2024
looks like you had a great stay with us! and thanks for taking your time to submit a review. hope to see you again.

2/10 Terrible

Caroline, Victoria

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sandman Inn Blue River Guest Services on Apr 7, 2024
it appears your stay was not as you had anticipated, we appreciate you taking your time to submit a review but without any knowledge as to our shortcomings its hard to correct this for next time.

4/10 Poor

Dave

Traveled with partner
Liked: Staff & service
Not a lot. Great hosts but that's where it ends.The room is basic and probably a great base for workers but not for a 70's plus couple holidaying in Canada. Tony's Grill was a throwback to the past. Not very inviting and several items on the menu were not available. Who cannot knock up soup!!!!! The adage "you get what you pay for" is certainly true on this occassion
Stayed 1 night in Mar 2024
Response from Sandman Inn Blue River Guest Services on Mar 23, 2024
it appears your stay was not as pleasant as you hoped, we appreciate your feedback and are always striving to do better.

6/10 Okay

Jaswinder

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too much smoke smell in the lobby. Rest everything was fine.
Stayed 1 night in Mar 2024
Response from Sandman Inn Blue River Guest Services on Mar 23, 2024
we appreciate your feedback and thanks for your stay with us.

2/10 Terrible

Nora

Cheap , no phone, no tp, and changed the price once I got here
Stayed 1 night in Mar 2024
Response from Sandman Inn Blue River Guest Services on Mar 23, 2024
we appreciate you taking your time to submit feedback.

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Sandman Inn Blue River Guest Services on Mar 3, 2024
thank you for taking your time to submit a review and your stay with us as a guest, hope to see you again.

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome.
Stayed 2 nights in Jan 2024
Response from Sandman Inn Blue River Guest Services on Mar 3, 2024
we appreciate your stay with us as a guest and thank you for the great review, hope to see you in the future.

8/10 Good

Chantel

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely will stay again, great service. Owner was very considerate. Liked being able to snowmobile right from the hotel.
Stayed 4 nights in Jan 2024
Response from Sandman Inn Blue River Guest Services on Mar 3, 2024
glad to see you had a great stay with us and hope to see you again.

10/10 Excellent

Geoffrey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk person saw very helpful in organizing an early check in which was really important to our schedule. Really appreciated that
Stayed 1 night in Jan 2024
Response from Sandman Inn Blue River Guest Services on Mar 3, 2024
glad to see you had a great stay with us and thanks for taking your time to submit a review.

2/10 Terrible

Debra

Traveled with pets, Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Bed seemed old and uncomfortable; I booked a room with my pet; was advised to call a few days ahead to confirm the pet; got to our hotel and they said they didn’t know we had a pet. For the price, we won’t stay there again.
Stayed 1 night in Jan 2024
Response from Sandman Inn Blue River Guest Services on Jan 23, 2024
we apologize for the shortcomings of your stay with us as a guest and will look into this situation internally.

4/10 Poor

Janet

Stayed 1 night in Jan 2024
Response from Sandman Inn Blue River Guest Services on Jan 23, 2024
with appreciate you taking your time to submit a review and staying with us as a guest.

6/10 Okay

Matthew

Stayed 1 night in Jan 2024
Response from Sandman Inn Blue River Guest Services on Jan 23, 2024
we thank you for your stay with us as a guest and taking your time to submit a review, hope to see you again.

10/10 Excellent

Terence

Stayed 1 night in Dec 2023
Response from Sandman Inn Blue River Guest Services on Jan 23, 2024
we appreciate your stay with us as a guest and thank you for the great review, hope to see you again.

6/10 Okay

Donald

Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was a lot of mold in the bathroom and the bathroom fan was so clogged with dust it did not work which may be why the mold was growing. The pictures on Expedia seem to be out of date.
Stayed 1 night in Dec 2023
Response from Sandman Inn Blue River Guest Services on Jan 23, 2024
it appears your stay with us was not as expected and we apologize for that. we will address these issues internally.

10/10 Excellent

Leanne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are very clean and the beds are super comfy. Staff is very friendly and helpful.
Stayed 1 night in Oct 2023

10/10 Excellent

LON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable for my purpose as a break up on my trip to Vancouver. Room did smell like a smoking room.
Stayed 1 night in Oct 2023

6/10 Okay

Christine

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Davy

The hotel is average, in terms of condition and cleanliness.
Stayed 1 night in Oct 2023

4/10 Poor

Alex

Business traveler
The fact that is was quite was a plus. The busted up concrete and the stored furniture and variety of things collected outside the rental space was problematic.
Stayed 1 night in Oct 2023

2/10 Terrible

Tom

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is poorly maintained. Not often cleaned. The bathroom is one of those that you don't dare touch anything for fear of catching something. The room door did not lock. The safety lock was broken and mostly missing. The beds were very saggy, broken down and worn out. The meal at the attached "CJ's" was half cooked and cold. The locals there were unfriendly.
Stayed 1 night in Oct 2023

10/10 Excellent

Margaret

Stayed 1 night in Oct 2023

8/10 Good

Darryl

Stayed 1 night in Oct 2023

8/10 Good

David

Stayed 1 night in Sep 2023

8/10 Good

Pauline

Liked: Amenities
It was nice to have a restaurant on the property.
Stayed 1 night in Sep 2023

6/10 Okay

Brenda

Stayed 1 night in Sep 2023

10/10 Excellent

Valrie, Rosalind

Stayed 1 night in Sep 2023

6/10 Okay

David, Coquitlam

Liked: Staff & service
I did not get a chance to report this as I left very early. Room 136 vanity drain must leak. The carpet around the vanity was wet
Stayed 1 night in Sep 2023

6/10 Okay

Roxie

Stayed 1 night in Sep 2023

10/10 Excellent

Scott

Stayed 1 night in Sep 2023

6/10 Okay

david

Liked: Staff & service
Stayed 1 night in Sep 2023

6/10 Okay

Bea

Spacious room but felt old and neglected
Stayed 1 night in Sep 2023

6/10 Okay

Robert

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2023

6/10 Okay

Curtis

Stayed 5 nights in Sep 2023

6/10 Okay

Stella

Stayed 1 night in Sep 2023

6/10 Okay

Charmaine

Liked: Staff & service
convenient
it accepts dogs when alot of other places in that area will not allow them
Stayed 1 night in Sep 2023

8/10 Good

Yan Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Chad

Stayed 1 night in Sep 2023

2/10 Terrible

Bob

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
To the readers I would say, Keep Driving! As a business man I have stayed at many Hotels, Motels, and the like and I would have to say I have never had an experience even close to this. The person at the desk was pleasant enough although caught me off guard with "if you want to use the heat or air conditioner you have to unplug everything else because you will kick the breaker" The place is filthy, unkept, and in overall disrepair inside and out. The restaurant is not much better, and when the cook came out of the back picking his nose as they were bringing my order I just pushed it aside paid the bill & left. Shame on you Sandman Hotel Group! you post a lot of bunk about "Sandman Pure Clean" on your website but have you ever spot checked the establishments that bear your name? I think not! I have a bunch of photos for you, if you need more for your website. To say that I am disgusted with my stay would be a monumental understatement!
Stayed 1 night in Sep 2023

2/10 Terrible

Annette

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has lumpy beds. They provide ice buckets but no ice machine. The plug in, in the bathroom did not work. There was no phone...and then we found it disconnected in the nightstand drawer.
Stayed 1 night in Sep 2023

8/10 Good

Carrie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great service and a well looked after property! Clean and comfortable!!!
Stayed 1 night in Sep 2023

2/10 Terrible

Travis

Disliked: Cleanliness, property conditions & facilities
Floor was dirty in room. Bad smelling air frenhener in room. Made wife sick Well over priced
Stayed 1 night in Sep 2023

4/10 Poor

Leah

Stayed 1 night in Aug 2023

8/10 Good

Leah

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Not the cleanest hotel. Good parking, friendly staff, with the location we were wanting.
Stayed 1 night in Aug 2023

4/10 Poor

Graeme

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It is time for some renovations! Things are looking very tired.
Stayed 3 nights in Aug 2023

2/10 Terrible

Caitlin

Disliked: Cleanliness
Stayed 1 night in Aug 2023

2/10 Terrible

Steeve

Disliked: Amenities
Ok I’ll start with the clean bedding and ok shower. But the checkin was ….. well no one was there at the office but a note saying call at this number if you need help….. of course I need help I need a human or something to give me the key. Not any room was ready, no one was there to clean he said and was just like I don’t give a damn. The bedroom baseboard around the bed and no bed were full and I mean it, full of hair and ass hair…. Not ever again ….. I wanted to save money but next time I’ll pay the extra 20$ for a nice clean and good experience as I used to do….. and receive
Stayed 1 night in Aug 2023