Ratings based on 768 Verified Reviews

4.6 out of 5
93% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Great hotel near the beach

Posted Jan 20, 2018
Pros: Location, friendly and helpful staff, food, comfort/quality of rooms, and beach views.
Location: There's a beach, a pool, and the main area of Valencia (with restaurants, museums, and more) is about 10 minutes.
We stayed at Hotel Las Arenas over the weekend to attend a frisbee tournament in Valencia. It was a great experience, with a friendly and helpful staff, good food, and an ideal location right next to the beach.
Comment from Hotel Management
Jan 26, 2018 by Sergio Ramos - Room Division Manager, Hotel Management
Dear guest, We appreciate your kind comments and we thank you for choosing Las Arenas for your stay. We are happy that all the services and facilities reached your expectations and you specially liked our rooms, the breakfast and our courteous and friendly staff. We look forward to serve you again soon. Sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler from Dublin Ireland

Beautiful hotel, close to the beach

Posted Jan 11, 2018
Pros: Breakfast buffet was wonderful. There was a large selection of foods and drinks to choose from. The wait staff were very attentive and friendly.
Location: Located right by the beach and a very nice promenade. There are many restaurants close by with excellent sea food and wine. Hop on/off stop close by.
Elegant hotel and grounds perfect for a peaceful holiday by the beach. Rooms with a sea view are definatly worth the upgrade. Staff was friendly and helpful with excellent customer service.
Comment from Hotel Management
Jan 17, 2018 by Sergio Ramos – Room Division Manager, Hotel Management
Dear Guest, Thank you for sharing your views. We highly appreciate the fact that you enjoyed your stay with us and the services as well as the accommodation were all so satisfactory. Our colleagues will appreciate your kind remarks and we all hope to have the opportunity to serve you again very soon. Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Near London, UK

A lovely hotel overlooking the beach and sea

Posted Dec 30, 2017
Pros: The personal welcome even though it is a large hotel
Location: There are nice walks along the beach promenade and cycle lanes to the science park and city.
A lovely luxury hotel overlooking the sea but only a short taxi ride into the centre of Valencia. The management and staff were welcoming and cheerful. The cuisine in the restaurant we found excellent and the restaurant had a nice ambience. This is my second visit to this hotel and it did not disappoint. In my opinion this hotel easily deserves it 5 star rating.
Comment from Hotel Management
Jan 2, 2018 by Salvador Ferrer, Hotel Management
Thank you for your feedback and for coming back at the hotel. We are looking forward to welcoming you again. Warmest regards
4 out of 5
Recommended
for Everyone
by A verified traveler from toronto

nice hotel right on the beach

Posted Dec 26, 2017
Cons: the bathroom design can be improved.
we arrive on christmas eve, the hotel restaurants are closed, the concierge made a reservation for us in a nearby restaurant. the food at that restaurant is not good and very expensive, anyway, maybe because is christmas eve. the hotel itself is quit a nice hotel, it uses herms shampoon and lotion. overall hotel experience is good
Comment from Hotel Management
Jan 9, 2018 by Sergio Ramos - Room Division Manager, Hotel Management
Dear guest, Thank you very much for your comments regarding your recent stay with us, which I will share with my team. I very much appreciate your time in sharing your comments and I look forward to welcoming you back soon. Sincerely.
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing 5 stars experience

Posted Nov 23, 2017
Hotel is spacious and beautiful. The staff was helpful and welcoming. The room were prepared in the evening for every night we were there, with a great attention to details. I would go again without hesitation.
Comment from Hotel Management
Nov 27, 2017 by Sergio Ramos - Room Division Manager, Hotel Management
Dear guest, Thank you for your fabulous five-star feedback ¡¡¡ We are really happy to read how did you enjoyed your stay and you had a relaxation getaway in Las Arenas. We appreciate your kind words about your experience. We look forward to your next stay ¡¡¡ Sincerely.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cambridge

Luxury hotel close to the beach

Posted Nov 15, 2017
Pros: High class facilities and a great location
Cons: As you'd expect, it is pricey for meals and drinks
Location: Many bars and small cafes, just yards from the beach
A wonderfully luxurious hotel, a short stroll from the beach with great facilities. And as the tourist bus stops outside, it is also very easy to get in to Valencia city centre.
Comment from Hotel Management
Nov 16, 2017 by Sergio Ramos - Room Division Manager, Hotel Management
Dear guest, We appreciate your kind comments and we thank you for choosing Las Arenas for your stay. We are happy that all the services and facilities reached your expectations. We look forward to serve you again soon. Sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Ont, Canada

Not just close to the beach, it is on the beach.

Posted Oct 30, 2017
Pros: On the beach.
Cons: Not so much to improve, but it is not walking distance from the city centre.
Location: Walk the beach. A fair distance from the hotel along the beach is an area that they call the Valencia Venice. Not Venice but interesting.
The staff are amazing and extremely helpful. Hotel is clearly a 5 star.
Comment from Hotel Management
Oct 31, 2017 by Sergio Ramos - Room Division Manager, Hotel Management
Dear guest, We appreciate your kind comments and we thank you for choosing Las Arenas for your stay. We are happy that all the services and facilities reached your expectations. We look forward to serve you again soon. Sincerely,
3 out of 5
by Kristjan

Posted Oct 27, 2017 on Hotels
There was mistake with room description. And seemed that nobody really cares. They blamed first hotels.com but after talking with them they took the blame but then was already too late. Also wasn't ready although we were at the room already, missing basic things. Cold water in the pool. Good sides: good view from 4-th floor, nice spa, nice fitness facility, great beach, pools nice, bed super comfortable, wifi good, Breakfast average.
Comment from Hotel Management
Oct 30, 2017
Dear Guest, Thank you so much for taking the time to write your detailed review. We are happy to read that we exceeded your expectations in almost all of the aspects and I take good note of your comments for improvement. Looking forward to welcome you again in a near future, Best regards, Sergio Ramos - Room Division Manager
5 out of 5
by Anastasiya

I loved it!

Posted Oct 14, 2017 on Hotels
I loved the hotel. It was more upscale than two Marriotts I stayed in Miami Beach, Florida, and Boston, Massachussetts. The bathroom had a fancy massage shower, a comfortable bath, two sinks, a toilet and a bide. The hotel is on the beach. A delicious Spanish tapas place is across the street. Amazing choice!
Comment from Hotel Management
Oct 16, 2017 by Sergio Ramos, Hotel Management
Dear guest, Thank you for your fabulous five-star feedback ¡¡¡ We are really happy to read how did you enjoyed your stay and you had a relaxation getaway in Las Arenas. We appreciate your kind words about our rooms. We look forward to your next stay ¡¡¡ Sincerely. Sergio Ramos - Room Division Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Eindhoven-Netherlands

Excellent hotel close to the beach

Posted Oct 12, 2017 on Ebookers
This hotel is one of the best I have ever experienced,excellent conditions and very friendly staff.This hotel has all the facilities you can expect and even more.The rooms are very nice and clean,the bathroom is one of the nicest I have ever seen.
Comment from Hotel Management
Oct 14, 2017 by Sergio Ramos - Room Division Manager, Hotel Management
Dear Guest, Thank you so much for taking the time to write your detailed review. We are happy to read that we exceeded your expectations in all aspects. Looking forward to welcome you again in a near future, Best regards,