Ratings based on 728 Verified Reviews

4.6 out of 5
96% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from uk

Luxury hotel near the beach

Posted Sep 20, 2017
Pros: Location Indoor swimming pool and spa Excellent breakfast
Cons: Need English Tv channels and not just news channels Tea tray needed in room
Location: Excellent location on the beach and plenty of good restaurants nearby Half hour bus journey to the old town
Stayed for 4 nights Very clean well presented hotel with friendly staff Good food Indoor and outdoor pools Comfortable bed Large room with balcony Very quiet and peaceful at night
4 out of 5
Recommended
for Everyone
by A verified traveler

Quality hotel next to beach

Posted Sep 12, 2017
High quality hotel.Lovely restaurant and good general facilities.Nice SPA and fantastic pool area.Bathrooms are a bit tired and dated,but this shouldnt deflect from the good comfortable standard of the bedroom.
Comment from Hotel Management
Sep 13, 2017 by Sergio Ramos - Room Division Manager, Hotel Management
Dear guest, Thank you very much for your comments regarding your recent stay with us, which I will share with my team. I very much appreciate your time in sharing your comments and I look forward to welcoming you back soon. Sincerely.
5 out of 5
Recommended
for Everyone
by A verified traveler

Charming historic hotel spa right o. The beach

Posted Sep 5, 2017
This hotel started as a turn of the last century spa, complete with beach huts and a clinic so guests could take the waters. It still has a large lido with diving boards and 3 tiers of terraces for sun bathing. However it has kept up with the times and has retained its charm but is well maintained and fresh. The location is superb - right on a wide and clean beach with a promenade which is great for people watching whilst enjoying drinks and tapas
Comment from Hotel Management
Sep 7, 2017 by Sergio Ramos - Room Division Manager, Hotel Management
Dear Guest, Thank you so much for taking the time to write your detailed review. We are happy to read that we exceeded your expectations in all aspects and I take good note of your comments for improvement. Looking forward to welcome you again in a near future, Best regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Nice hotel, good location

Posted Aug 26, 2017
Great hotel, good location and brilliant staff. On the downside, the hotel is expensive and there are odd things were they appear a little tight... they only give you one complimentary bottle of water for your entire stay and three Nespresso capsules ( 1 decaf) with a note that additional capsules can be purchased. Our double bed was made of two singles, which while not uncommon in Spain, is more unusual at this end of the market.
Comment from Hotel Management
Aug 26, 2017 by Sergio Ramos - Room Division Manager, Hotel Management
Dear guest, Thank you very much for your comments regarding your recent stay with us, which I will share with my team. I very much appreciate your time in sharing your comments and I look forward to welcoming you back soon. Sincerely.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, close to the beach

Posted Aug 24, 2017
Facilities are pretty clean and spacious. Good gym, but small, SPA is perfect with sauna, jacuzzi, hamman and interior pools. Breakfast is full of options for all tastes and preferences, including soya milk, oatmeal, variety of fruits.
Comment from Hotel Management
Aug 24, 2017 by Sergio Ramos - Room Division Manager, Hotel Management
Dear guest, We appreciate your kind comments and we thank you for choosing Las Arenas for your stay. We are happy that all the services and facilities reached your expectations and you specially liked our spa, the breakfast and our courteous and friendly staff. We look forward to serve you again soon. Sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler from colorado

Amazing place

Posted Aug 23, 2017
My wife and I came here 9 years ago for our honeymoon and just came back. Love it
Comment from Hotel Management
Aug 24, 2017 by Sergio Ramos - Room Division Manager, Hotel Management
Dear guest, Thank you for your fidelity and your fabulous five-star feedback ¡¡¡ Sincerely.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 20, 2017
Nice beach hotel and well located Great pool and nice ambience.
Comment from Hotel Management
Aug 21, 2017 by Sergio Ramos - Room Division Manager, Hotel Management
Dear guest, Thank you for your fabulous five-star feedback ¡¡¡ Sincerely.
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Deluxe Room with Terrace for small family

Posted Aug 15, 2017
We recently stayed at Hotel Las Arenas. It's a beautiful hotel and 2 great pools; the main pool is huge! :) The staff are pleasant and helpful. The rooms are nice but the beds aren't so nice. Rollaway single beds made up the double and they were quite noisy. There was a third bed in the room for our son which was ok for a small child but not great for a older childas he found it quite uncomfortable. The cleaning staff did a great job and always very friendly. We didn't have breakfast at the hotel as it was very expensive €24 per person per day! However, we were able to venture out to nearby restaurants and managed to find much cheaper alternatives. We had some Italian food at the hotel which was nice but a hotdog and chips for our son was €17. They didn't offer smaller children's portions or children's menu. Overall a nice hotel, we did enjoy our stay.
Comment from Hotel Management
Aug 19, 2017 by Salvador Ferrer, Hotel Management
Thank you for your sincere feedback. We are sorry for the inconveniences regarding the beds. We try to improve our service and facilities following your honest opinions. Furthermore, our goal is to make guest's stay as pleasant as possible. In fact, we always want to solve any problem or request from guests during their stay at the hotel. Thanks again for your feedback, we all hope to see you soon at the hotel in a near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Posted Aug 2, 2017
Stunning hotel and pool with fantastic staff all the way to the chamber maids. My only criticism was that having been to the beach it was easy to notice that although the maids came into room twice per day the floor in main bedroom was never cleaned-probably there isn't enough time for them todo that but I think managers should factor It into their working schedule. Over all a wonderful holiday in a fabulous setting.
Comment from Hotel Management
Aug 4, 2017 by Sergio Ramos - Room Division Manager, Hotel Management
Dear Guest, Thank you so much for taking the time to write your review. We are happy to read that we exceeded your expectations in almost all of the aspects and I take good note of your comments for improvement. I apologise for not having cleaned your room floor. Looking forward to welcome you again in a near future, Best regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Most upmarket hotel on the beachfront in Valencia

Posted Jul 22, 2017
Pros: The terrace bar area is very pleasant in the evening sitting and chatting over a drink.
Cons: Unfortunately we had mistakenly ended up with a twin bed room. The hotel was busy so we were not able to change to a double bed.
Location: The Valencian coast is a busy, fun area to explore.There are nice walks up and down the coast with lots of restaurants and bars close by.
We enjoyed our 5 night stay at Las Arenas on the Valencian coast. The rooms were decent, facilities good and hotel staff experienced and great.
Comment from Hotel Management
Jul 23, 2017 by Carolina Mercé, Hotel Management
Dear Guest, The hotel staff appreciates your comments, we are sorry for not providing you a room with a king size bed, but we are in high season and is really complicated. The management expects you to come back in a next future and we hope to cover all your needs. Yours Faithfully, Carolina Mercé Duty Manager