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Reviews of Hostal El Cid

2 out of 5
Hostal El Cid
Calle de Cerrajeros, 13, Valencia, Valencia

Reviews

6.6
Rating 10 - Excellent. 21 out of 136 reviews" "
Rating 8 - Good. 49 out of 136 reviews" "
Rating 6 - Okay. 32 out of 136 reviews" "
Rating 4 - Poor. 22 out of 136 reviews" "
Rating 2 - Terrible. 12 out of 136 reviews" "

7.0/10

Cleanliness

6.8/10

Staff & service

8.6/10

Amenities

6.2/10

Property conditions & facilities

Reviews

8/10 Good

Victor

Stayed 8 nights in Feb 2020

8/10 Good

Harry

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2019
Response from Ximo on Feb 12, 2020
Gracias por sus comentarios. Saludos.

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hostal EL Cid / Valencia
Hostal El Cid was very centrally located, clean & clost to amenities, downside, reception only available 09:00 / 19:00 & no safes available
Stayed 4 nights in Sep 2019
Response from Ximo on Nov 25, 2019
Thank you.

4/10 Poor

Kevin

Disliked: Cleanliness
Not happy
We had a lot of luggage and were sent to the top floor with no lift. The building smelt like old stale pipes all the time. There was a kitchen but we weren’t allowed access when we only wanted to boil water. Room wasn’t clean
Stayed 3 nights in Sep 2019
Response from Ximo on Oct 8, 2019
Gracias por sus comentarios. Nosotros no tenemos ascensor, al igual que ningún edificio de la calle. No anunciamos que tenemos ascensor. Si necesita ascensor, pregunte en el establecimiento antes de reservar. La pequeña cocina que disponemos es para el personal. No anunciamos cocina en las instalaciones del hostal. Si necesita cocina, busque un establecimiento que anuncie cocina. Limpiamos las habitaciones todos los días con un excelente equipo de limpieza. ¿Podría ser más concreto en decir que no estaba limpia su habitación?

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
No! No! No! There is no excuse for a place like this! I have spent the last 60 days traveling through Spain and this was by far the worst place to stay....in fact we didn’t stay, after seeing our room we sacrificed the money we spent for 10 days in Valencia, having to find better accommodations elsewhere. We made these arrangements 6months In advance and we’re beyond disappointed with the location and accessibility of the room. It was up 7 Flights of stairs!! The stairs themselves were small and hard to climb, the railings dirty. Then there was the room. The walls were gross and smudged. The floors were so dirty we didn’t want to remove our shoes. The bathroom, a shared bathroom down the hall was to small to sit comfortably in. We were in the place less then an hour before we decided to leave...Overall this place should be removed from Expedia’s list of recommendations. Do Not Book a Reservation here.
Stayed 10 nights in Nov 2018
Response from Ximo on Dec 21, 2018
Estimado Sr/Sra. Anonymous. Muchas gracias por sus comentarios. Sólo un apunte, su habitación se encuentra en un 4º piso, no 7º. Es bueno saber contar. Suerte.

8/10 Good

Berkley, Nevada, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to center of old town
The location of this hotel was perfect for our 4 night stay in Valencia, close to the center of old town and most of the tourist sites or convenient public transportation to everything. Our room was small but adequate, and since we faced the rear of the building, was very quiet. We knew there was no elevator and that wasn't a problem for us. The staff was very helpful.
Stayed 4 nights in Feb 2018
Response from Ximo on Mar 11, 2018
Thank you.

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uncomfortable even for a hostel
Not at all like the pictures! We were given a tiny room with 4 flat mattressed bunk beds. I should've read the fine print that there is no a/c and shared bathrooms. The bathroom was cramped and disgusting and the room was hotter than the heatwave outside. We asked to be moved to another room and the front desk woman was unable to move us. We were traveling on a budget but still took the hit and booked with a more comfortable hotel at only a little over this price. There are many great places to stay in this city, Hotel Cid is not one of them!!!!!!
Stayed 1 night in Jun 2017

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
The room was really small for a double, looking back at the pictures of the hotel our room is not even fixtured in them. Our friend travelling on her own booked a double room as well to have an en-suite and her room was nearly double in size to our. Our room did not have a tv, you could not have a shower in the morning because there was just a treacle of water coming out and cold as everyone else was having a shower at the same time. Maybe this would of happened if we weren't in the bottom floor!

6/10 Okay

Isabel

Liked: Cleanliness, property conditions & facilities, room comfort
The Location of the Hostal is amazing. A 2 minutes walk to el Mercado Central, a 5 minutes walk from the Rezafa area, which is full of bars. A 7 minutes walk from el barrior del Carmen and 10 minutes walks towards the park and the Torres de Serrano. Really, really good location. Direct train from the airport: 15 minutes journey a Dream location, when arriving quite late.

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very convenient for sight seeing
Excellent great value

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a nice place to stay in the middle of the ac
There are nice sound proof windows and a/c. The stairs to go up might be an inconvenience for some people.

10/10 Excellent

cyrus

Liked: Cleanliness, staff & service, property conditions & facilities
Very well located budget accomodation
It is a very practacle hotel in a great location. For price and ease of access it meets all the requirements

8/10 Good

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel's location is great. Very central - a few blocks away from the Mercado, Cathedral, Main Plaza. It is located down a narrow alley (callejon) where there are a few restaurants with outside seating. Sometimes it does not smell very good in there but people eating do not seem to mind it. The hotel is very clean. When I booked the room, it said that the bathroom is outside. I didn't realize that that meant that it is outside of the room. Though it was private and right next door, it is kind of a nuisance to go outside of the room and into the hallway to use the bathroom. It was nice to have a sink inside the room. It was a bit dark in there but the shower worked well and it was clean. The cable TV was great. Nice flat screen big TV. The only thing that I didn't like was that my credit card was charged before we checked-in. Good service at check-in. We had a late train out of Valencia, so we also appreciated that they let us leave our bags there after we checked-out. Overall a nice stay.

8/10 Good

Deneka

Liked: Cleanliness, property conditions & facilities, room comfort
Convenient and clean hostel
The hostel was comfortable. Clean and tidy. Staff were friendly and helpful. Convenient location.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
not again
front desk person unfriendly. Could not see anyone in the hostel but walls were thin. Room smelled like smoke and bathroom smelled like urine. Sheets were clean and soft, bed and pillow were comfortable. Very expensive for accommodation. Would not stay there again

8/10 Good

The Saint, T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Southern Spanish Tour
Other than being on the top floor with only a fan (no AC) during an usually hot month, the experience was good. The trick was to stay out late and wait for the room to cool off. There is a good Irish pub around the corner called Saint Martin to help you cool off.

8/10 Good

Marissa, College Park, MD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value for the Price
Stayed at Hostal El Cid with my husband for 3 nights and it was perfect for our needs. It was clean, comfortable and inexpensive. We got in on a 4am train from Granada and they had a note waiting for us with instructions on how to contact staff to check in and get our keys. Most staff spoke English and were extremely helpful. I would stay here again and would recommend to travelers looking for simple, clean, safe, and inexpensive.

6/10 Okay

VC, Hong Kong

Liked: Staff & service
Hotel staff can speak in fluent English; and very helpful. Location is perfect; in walking distance to most of attractions. However, there are lot of restaurants & bars downstairs, it's quite noisy in night time.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Great location
Very well located hostel close to shopping, cathedral and restaurants, pleasant staff. However the air conditioner was broken in the reception and there was no air conditioners in the rooms and it was very hot. Overall I would recommend if the weather was cooler.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Hostal El Cid - Valencia
The hostel is in a very convenient location - in the heart of the old town in Valencia, with plenty of transportation and restaurants around. The place was well maintained, the staff was friendly as well but our room was located on the last floor of the hostel - long stairs, no elevator, extremely hot during day and night because the room was just under the roof.. Wireless internet was OK only at the reception

4/10 Poor

Katarina

Disliked: Staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
autumn getaway
A really nice hostel, with a great location. Awesome view, room with personality. Overall perfect with a nice price! Maybe a kitchen would be nice, but it's not your ordinary hostel.

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendable, centrico
Hostal práctico y limpio en el centro a buen precio. Habitación amplia y sencilla que cuenta con lo necesario. Baño pequeño pero suficiente. Único inconveniente que no tiene ascensor.
Stayed 1 night in Mar 2020
Response from Ximo on Mar 17, 2020
Gracias por sus comentarios. Que le vaya muy bien. Saludos.

8/10 Good

Antonio

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020
Response from Ximo on Feb 12, 2020
Gracias por sus comentarios. Saludos

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena opción en Valencia
La ubicación del hotel es ideal si quieres conocer el centro de la ciudad y los sitios de interés en esa zona. El personal es muy amable y las instalaciones están limpias; las habitaciones son silenciosas.
Stayed 1 night in Dec 2019
Response from Hostal El Cid on Jan 10, 2020
Muchas gracias por compartir su opinión con nosotros. Esperamos verle pronto. Saludos

6/10 Okay

Cralos

Traveled with group
Liked: Cleanliness, staff & service
Com os prós e contras é de considerar para repetir
Correu bastante bem Muitas escadas e sem elevador Muito simpática a sra que nos fez o check in e nos atendeu sexta e sábado Antipático o funcionário de domingo Tem uma inverdade más condições que nos anunciaram por e-mail Refere que tem cada de banho privativa (no quarto de 4) mas é casa de banho partilhada. A Sra foi simpática para tentar corrigir mas a falha não é do hostal Muito boa localização e bom preço Com aspecto um pouco degradado
Stayed 2 nights in Nov 2019
Response from Funcionario del domingo on Dec 4, 2019
Gracias por sus comentarios. La hora del check out son las 11. Podemos hacer alguna excepción, pero no es correcto abusar de nuestra flexibilidad y presentarse a las 15:00 para quererse duchar. ¿Cuándo entregamos la habitación al siguiente huésped?

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La posizione è centralissima, nel cuore della città vecchia!, perfetta per visitare la città! Pulizia ottima e camera carina. Rapporto qualità prezzo ottima! Tornerei e assolutamente consiglio la struttura!
Stayed 3 nights in Nov 2019
Response from Ximo on Dec 15, 2019
Gracias por sus comentarios.

8/10 Good

Roberta

Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Oct 2019
Response from Ximo on Nov 21, 2019
Gracias por sus comentarios.

8/10 Good

Dani

Traveled with group
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Ximo on Nov 21, 2019
Gracias por sus comentarios

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Punti di forza: prezzo, centralità del posto, e pulizia. Punti di debolezza: non presente aria condizionata e ascensore.
Stayed 3 nights in Sep 2019
Response from Recepción on Oct 2, 2019
Grazie mille per la tua opinione. Saluti cordiali.

10/10 Excellent

Lisa, Nürnberg

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Unterkunft mitten in der Altstadt. Es wird täglich geputzt und das Personal ist sehr freundlich. Uns hat es sehr gut gefallen
Stayed 2 nights in Aug 2019
Response from Recepción on Oct 2, 2019
Vielen Dank für Ihre Meinung. Grüße

4/10 Poor

florencia

Disliked: Staff & service, room comfort
Stayed 2 nights in Aug 2019
Response from Ximo on Oct 8, 2019
Gracias por sus comentarios.

10/10 Excellent

Rosario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena ubicación y muy limpio
Stayed 2 nights in Jul 2019
Response from Ximo on Jul 17, 2019
Gracias por sus comentarios. Saludos.

6/10 Okay

Alba

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2019
Response from Ximo on Jul 17, 2019
Gracias por sus comentarios

8/10 Good

Joaquin Jose

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
La ubicacion perfecta,pero necesita una reforna muy anticuado para una noche como fui yo no esta mal pero por ese mismo precio he estado de muchísimos mejores en la ciudad
Stayed 1 night in Jun 2019
Response from Hostal El Cid on Jun 28, 2019
Hola Joaquin Jose, muchas gracias por tu comentario. Efectivamente, el hostal está a la espera de recibir la licencia de obra para hacer una reforma integral. Esperamos que llegue muy pronto y así poder daros lo mejor de nosotros. Agradecemos tu opinión y esperamos verte pronto por aquí. Saludos!

8/10 Good

Bortolino

Liked: Cleanliness, staff & service, property conditions & facilities
Valencia la belle surprise
El Cid très bien situé près du marché central et de la Lonja vous accueille très bien, apres avoir gravi un escalier un peu raide, chambre confort mini mais suffisant avec douche, les wc sur le palier sans temps d'attente Valencia vieille ville offre de bonnes surprises pour manger et visiter avec des lieux très particuliers qui lui sont propres. Les gens sont accueillants même si on ne parle pas espagnol c'est un bon plan sur une semaine et de là quelques jours à Elche avec sa palmeraie unique en Europe offre des surprises sympas et dépaysantes Alors bon séjour
Stayed 5 nights in May 2019
Response from Ximo on Jun 12, 2019
GRACIAS POR SUS COMENTARIOS. SALUDOS.

4/10 Poor

Marta

Disliked: Staff & service, property conditions & facilities, room comfort
Incómodo
Muchas cosas,para empezar dejar todas las habitaciones con su baño propio, no el último piso para compartir, no hay ascensor con lo cual sea va personas mayores no pueden acceder, lo siento es un sitio no creo que vuelva a ir
Stayed 3 nights in May 2019
Response from Recepción on Jun 13, 2019
Buenas tardes Marta, sentimos que su estancia no haya sido agradable. Nosotros tenemos habitaciones de distintos tipos, habitaciones con baño privado y con baño compartido. Las habitaciones con baño compartido, efectivamente, se encuentran en el último piso. Nosotros asignamos la habitación que el cliente reserva por este motivo no comprendemos el motivo de su queja, ya que la elección de baño compartido la hizo usted en el momento de realizar la reserva. Entendemos que no supiera en qué piso se encontraba pero sí conocer si su reserva tiene baño compartido o no. Aun así, le agradecemos su opinión, es necesaria para mejorar profesionalmente. Reciba un cordial saludo.

8/10 Good

Verified traveler

Liked: Cleanliness
Alojamiento céntrico
Está bien para una noche
Stayed 1 night in Mar 2019
Response from Ximo on Apr 29, 2019
Gracias por sus comentarios. Saludos.

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima localização. Conforto ok
Confortável e localização ótima!!
Stayed 1 night in Mar 2019
Response from Ximo on May 3, 2019
Muchas gracias por sus comentarios. Saludos.

6/10 Okay

Élisabeth

Liked: Cleanliness
Disliked: Room comfort
Avis mitigé.
Hôtel très bien situé, chambre au calme. WC sur le palier et coin salle de bains peu intime. Il faudrait un paravent. Douche très bien. Literie usagée, le matelas était creusé. Une descente de lit serait appréciable. Des odeurs de canalisations assez désagréables.
Stayed 3 nights in Feb 2019
Response from Ximo on Apr 29, 2019
Gracias por sus comentarios. Saludos.

6/10 Okay

raul

Liked: Cleanliness
Stayed 1 night in Feb 2019
Response from Ximo on Mar 2, 2019
Gracias por sus comentarios

8/10 Good

Idoia

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019
Response from Ximo on Jan 18, 2019
Gracias por su comentario. Saludos.

10/10 Excellent

Denis, Москва

Liked: Cleanliness, staff & service
Disliked: Room comfort
Отличное расположение, неправильные кровати
Расположение хостела отличное. Не понравилось то, что при бронировании было указало две кровати в номере (или одна большая), а оказалось две двухэтажных. Было неудобно. И еще при бронирование было не очень четко указало, что ванная комната общая.
Stayed 2 nights in Dec 2018
Response from Ximo on Jan 14, 2019
Thank you

2/10 Terrible

Pareja, España

Disliked: Cleanliness, property conditions & facilities, room comfort
Elegimos este hostal porque era barato en comparación con el resto del centro. Estaríamos solo un fin de semana por lo que solo íbamos a usarlo para dormir ya que pasaríamos el resto del día de turismo. En las fotos se veía bien la habitación y ponía que tiene ducha privada, pensamos que se refería a baño privado pero simplemente tenía ducha en la habitación. El WC era compartido, estaba en un cuarto de 2 m de largo x 1 de ancho, muy sucio y tenía el cubo de la fregona sucio encima de la cisterna. La habitación también estaba sucia con bichos muertos pegados por las paredes. Las sábanas no parecían estar sucias pero viendo como estaba la habitación y el hostal, no estuvimos cómodos durmiendo en esa habitación. Por otra parte, se escuchaba absolutamente cualquier ruido de las habitaciones de al lado y otras plantas. No había ascensor y había que subir muchas escaleras estrechas hasta llegar a tu habitación y recepción, un problema si llevas maletas. No recomendamos para nada este hostal.
Stayed 3 nights in Oct 2018
Response from Ximo on Nov 9, 2018
Estimada Pareja?. Muchas gracias por sus comentarios. Nos ayudan a mejorar. Lamentamos que no hayan disfrutado de su estancia con nosotros. Tomamos nota. Afortunadamente, nuestras sábanas que lavamos y planchamos nosotros mismos con mucho esmero pasaron su duro examen. Estoy seguro que la próxima vez que vengan a Valencia encontrarán un establecimiento más acorde con sus gustos. Suerte.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Albergo molto in centro, tuttavia la tv e la lampada vicino al letto non funzionavano. Era stato richiesto un letto matrimoniale e ne ho trovati due singoli. Il personale in compenso è stato gentile.
Stayed 1 night in Sep 2018
Response from Ximo on Nov 9, 2018
Gracias por sus comentarios

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A due passi dalla fermata della metro e a 10 minuti a piedi da Plaza Mayor! Le stanze ampie, confortevoli e pulite rendono il soggiorno piacevole e permettono un riposo adeguato dopo un'intera giornata passata a camminare per visitare la città! Personale disponibile e gentile, pronto a offrire informazioni anche su servizi di trasporto e itinerari!
Stayed 4 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Godt sted!
Rigtig godt sted super centralt i byen! Værelset var godt til pengene, der var dog lidt larm i løbet af natten. Kan klart anbefales alligevel!
Stayed 2 nights in Aug 2018

8/10 Good

Immacolata

Liked: Cleanliness, staff & service
Siamo stati poco presso l’hotel, andavamo lí solo per dormire, però l’accoglienza è stata ottima,sono stati molto disponibili e gentili. È un posto utilizzabile solo per dormire
Stayed 3 nights in Aug 2018